Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Property preview
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Room, 1 King Bed

9.2 out of 10
Wonderful
(221 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(111 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Premium Two Queen Room

  • Sleeps 4

Premium King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Hearing Accessible Corner King Room

  • Sleeps 2

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Accessible Corner King Room

  • Sleeps 2

Similar properties

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a restaurant, steps from State Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hilton Garden Inn Chicago Downtown South Loop's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from State Street and 13 minutes on foot from Lake Michigan
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Shang Noodle – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 5 to 10 for children
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1073 out of 1733 reviews
Rating 8 - Good. 385 out of 1733 reviews
Rating 6 - Okay. 146 out of 1733 reviews
Rating 4 - Poor. 61 out of 1733 reviews
Rating 2 - Terrible. 68 out of 1733 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KRISTINE

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Chi Town

The room, location and personal were good. Easy to access attractions & restaurants. Any hiccups wete quickly addressed.
Stayed 3 nights in Aug 2025

4/10 Poor

Vanessa

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The rooms are a little run down. Our keys were not working for the elevator, we had to get them reset several times as a result we got stuck on the top floor (30th) figured we’d walk down 6 flight of stairs to our floor (24th) turns out the stairwell doors only open from the outside so we were forced to walk down 30 flights of stairs to get to the lobby. Ridiculous as hell. Maintenance man told me it’s a Hilton standard.
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelina

Stayed 1 night in Aug 2025

8/10 Good

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

System down but nice hotel

The door lock system was down so we couldn’t have an access card. Luckily we just needed to sleep and then leave
Stayed 1 night in Aug 2025

6/10 Okay

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Children very bad, very bad. Pool is yellow with the stink of their unwashed manner
Stayed 6 nights in Aug 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

WALTER, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, easy Orange Line ride from Midway, close to everything. Friendly and responsive staff. Spacious and clean room. Would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

WALTER, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close to everything we wanted to see: the Art Institute, Buddy Guy's Legends, Millennium Park, Reckless Records. We didn't need a taxi at all--Orange Line from Midway Airport stopped a block away at Roosevelt. Lots of great food and impressive skyline views. The hotel staff was friendly and responsive. The room was clean and spacious with tremendous city views. Would definitely stay here again! The only *small* downside was a long line at check-in time, but otherwise a fine experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Caner

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very disappointed with this hotel. The bathroom door did not move properly, and it was very hard to open and close. The coffee machine did not work and could not make hot water. The pillow sheet had blood on it and wasn’t clean, and the bed sheet was also dirty with a bad smell. The whole room had a heavy, unpleasant odor. I feel like I completely wasted my money and vacation by staying here.
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Daren

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Parking is $70 a night!!!!

Stayed 3 nights in Aug 2025

10/10 Excellent

Chevonda, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was nice, the coffee was delish. My mobile key didnt work ever during my stay and the key cards we got only worked 1 day. More of an inconvenience, but I'd stay again bc both issues were technology and not a reflection of the hotel or staff. It's in a perfect location to walk everywhere!
Stayed 2 nights in Aug 2025

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. The attached restaurant had great appetizers and beer on tap. A little bit of a wait to check in, but I think they were training employees.
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great, accommodating, nice staff, and convenient restaurant adjacent to it. I only wish their snack/drink/convenience area was stocked, maybe they had a delay in their shipment but I was there for almost a full week and it was pretty empty. Other than that great place and location!
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Loved the location.
View from the hotel
Stayed 1 night in Aug 2025

6/10 Okay

Ai

Disliked: Cleanliness, property conditions & facilities
Constant issues with my stay from key card not working to clogged/broken sink
Stayed 2 nights in Aug 2025

2/10 Terrible

Anaya

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the smells from the Asian restaurant connected are awful. Straight fish all day and night. Then the lobby tries to cover it up with an even worse smell! The one elevator barely works and your ears pop when you go down. They let kids over populate the hot tub I spent hundreds and dollars and never even got to use it! I asked to get my room cleaned and they said no. Capacity for the pool room said 25 and it was like 40 people in there. Outside I was smoking and someone was threatening to shoot another pedestrian ‼️ just awful. Chicago is Chicago.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hilaria

Liked: Amenities, property conditions & facilities
It is very quiet place and people working in front desk help a lot. I feel safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Treavor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close to hotel which was convenient excellent services
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and location! Loved it!

Stayed 2 nights in Aug 2025

8/10 Good

Rizaline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

nkechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

James M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Coffee maker didn’t work.
Stayed 1 night in Aug 2025