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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Dining
Indoor pool
Fitness facility
Courtyard
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Gym

Explore the area

View in a map
6161 West Grand Ave, Gurnee, IL, 60031
  • Place, Gurnee Mills
    ‪5 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Place, Six Flags Great America
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking

Presidential Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cots/infant beds

Presidential Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hotel Gurnee

Hotel with free parking, near Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you'll be within walking distance of Gurnee Mills. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 15 minutes by foot from Gurnee Mills and a 3-minute drive from Launch Family Entertainment
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Gurnee offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

Spice Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 AM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cots (infant beds) are available for USD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 AM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 84 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy access
Stayed 3 nights in Sep 2025

10/10 Excellent

Morgan

Travelled with group
Good service
Stayed 1 night in Sep 2025

10/10 Excellent

Manan

Liked: Cleanliness, staff & service, amenities
place was really good
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Stayed 2 nights in Sep 2025

10/10 Excellent

Wojciech

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place in a setting that’s good only for shopping and dining. No other attractions without driving or Ubering because the bus system is terrible
Stayed 8 nights in Sep 2025

4/10 Poor

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2025

6/10 Okay

Liudmyla

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
the interior is old or simply poorly maintained, the bathroom is uncomfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, had a bit of a mixup with room type and the front desk got it all sorted with no hassle
Stayed 1 night in Sep 2025

4/10 Poor

Clifftina

Travelled with partner
Costly open the door when we was still n the room n it had a no disturbance sign on door handle . constantly calling asked me when was i'm going to leave after taking my money for the room...
Stayed 2 nights in Sep 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great staff and accommodations

I would give this five stars if it wasn’t for the remodeling that was in process. The room we stayed in was comfortable and clean, but outdated without any extra outlets for electronics. However, it was very obvious that they are in the process of updating and remodeling in the entire hotel. The bar and restaurants were outstanding. The staff was very accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great location to the base for bootcamp graduations, has a beautiful indoor swimming poor, everything was clean, well cared for, nice bar & restaurant.... only issue was due to the moisture in the bathrooms there was some spots of mold.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed and the person at the desk made sure we had what we needed for an extended stay. The property is under a major renovation, so we got a really good deal on one of the rooms not yet renovated. Our suite showed signs of wear and tear but was otherwise clean. The bed was super comfortable which can make or break a stay for us. All interactions with the staff were positive and helpful. I’m sure this property will be beautiful once the renovation is complete. Breakfast is bare bones and the pool looks really nice but I was here for work and had no time to use it. Parking is plentiful and free. There is a bustling mall with plenty of dining options across a busy road, and it’s very close to the tollway. It’s also close to Great Lakes Naval Base and lots of families are here for boot camp graduation. High recommendations! Thanks for a fantastic stay.
Stayed 12 nights in Aug 2025

10/10 Excellent

Jermaine

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Joshua

Liked: Cleanliness, amenities
New Ownership and rebranded. Nice hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Lee

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived and got to our room the TV did not work. Called the front desk BUT the phone did not work. Maintenance said the TV had no connection. Got new room on 2nd floor. Key didn't work. They had told us wrong room number. Refrigerator froze my insulin! Ask for fridge that worked. NEVER got it. Indoor pool is NOT heated and was freezing. Could not use it. Hot tub is permanently closed. Lobby was beautiful. Hallways were caliber of a motel 8. Room was clean and bedding was great. Continental breakfast is a joke. About 4-5 different sugared cereal, apples and oranges, bagel and yogurt in a tube. That was everything! They did take $75 off our bill for the insulin that froze. Would we stay there again? NEVER! Comfort inn across the street has a great pool and hot tub as well as a great breakfast. Several nice options in the area. Skip this one!
Stayed 4 nights in Aug 2025

8/10 Good

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Stayed 1 night in Aug 2025

6/10 Okay

Carol

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was somewhat updated but details were missed. No fan in the bathroom. Stopped in the tub was broken. Hallways had no AC and smelled. Room AC was ok. Pool area was extremely hot and humid.
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel stay in Gurnee

Excellent. We at here at the hotel. Excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay.
Stayed 1 night in Aug 2025