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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Welcome to our reception area, where friendly staff are available to assist you. The spacious room features a long counter, comfortable seating, and a high ceiling.
Relax in this inviting space with a flat-screen TV, comfortable sofa, and a cozy bed.
Enter through a covered walkway lined with columns and potted plants, leading to a glass door entrance.
Two single beds with white linens, a flat-screen TV, and a desk with a lamp.
Relax in our spacious lobby, featuring a comfortable seating area with sofas and armchairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
6161 West Grand Ave, Gurnee, IL, 60031
  • Gurnee Mills
    ‪6 min walk‬
  • Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Six Flags Great America
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
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About this property

Hotel Gurnee

Hotel with free breakfast, near Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you'll be within walking distance of Gurnee Mills. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 15 minutes by foot from Gurnee Mills and a 3-minute drive from Launch Family Entertainment
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Gurnee offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Spice Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 AM to 8:00 AM

Renovations and closures

The following facilities or services will be unavailable from January 25 2024 to August 15 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per stay.
  • Cots (infant beds) are available for USD 30 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30 per stay
  • Rollaway bed fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 AM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1010 reviews
Rating 8 - Good. 313 out of 1010 reviews
Rating 6 - Okay. 159 out of 1010 reviews
Rating 4 - Poor. 98 out of 1010 reviews
Rating 2 - Terrible. 80 out of 1010 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good wish they had breakfast option
Stayed 2 nights in Apr 2025

10/10 Excellent

Krys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Phillip

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I bought Saturday to Sunday due to the reviews and the information provided at Hotels.com. We chose a location because it stated there was a spa and a buffet breakfast offered for an extra cost. We usually stay where we have access to a Jacuzzi or hot tub for a personal preference and upon arrival the most disappointing thing was it was covered up. It wasn’t in service. I asked to upgrade to a suite she said there was nothing available. The parking lot was pretty empty so I cannot believe there is no way to upgrade. The best were double beds not the queen beds were used to. Breakfast was a joke. There was very few yogurt out two boxes of cereal, coffee, and lukewarm coffee. Our stay was honestly not the best. I would recommend the that Hotels.com takes the time to update as a promoting this hotel and change everything that no longer is. On top of everything this girl when we checked in and when we checked out was completely rude not at all interested of the issues I was addressing, like falsely advertising breakfast spa!
Stayed 1 night in Apr 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

william

Liked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

clarresse

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

2/10 Terrible

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
We check in got to room wasn't clean comforter in room thrown in big pail wasn't ready to was 5 had yo give us another room
Stayed 1 night in Mar 2025

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Alex

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area but roaches, had to leave mid stay and find a different hotel. Didnt even give a decent discount to cover cost of laundry matt to ensure we didnt bring their filth home.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jillette

Stayed 1 night in Mar 2025

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Laquisha

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Mike

Stayed here many times over the years, good property, conveniently located, friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

rosa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Drazen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rooms ..clean
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn, Kenosha

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Kind night time desk clerk, let me ask for an extra hour extension on check out time, great service good staff.
Stayed 1 night in Feb 2025

4/10 Poor

Al

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Hotel changed name so they didn't have our Expedia reservation. Clerk had to contact supervisor and finally found our reservation
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Property conditions & facilities, room comfort

Stay somewhere else

Arrives and they said I didn't have a reservation. Showed them everything, it took them 20 minutes to find my info. The bed and the sofa bed were hard. The furniture is beat up. The toilets didn't work right. The tub drains slowly. The thermostats didn't work. The best thing about the place was the free WiFi. I'd recommend staying elsewhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilly Ann De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 4 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

david

Stayed 3 nights in Jan 2025