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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Courtyard
Dining
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Gym

Explore the area

View in a map
6161 West Grand Ave, Gurnee, IL, 60031
  • Place, Gurnee Mills
    ‪6 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Place, Six Flags Great America
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking

Presidential Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Presidential Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hotel Gurnee

Hotel with free parking, near Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you'll be within walking distance of Gurnee Mills. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 15 minutes by foot from Gurnee Mills and a 3-minute drive from Launch Family Entertainment
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Gurnee offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

Spice Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 AM to 8:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cots (infant beds) are available for USD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 AM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1009 reviews
Rating 8 - Good. 297 out of 1009 reviews
Rating 6 - Okay. 160 out of 1009 reviews
Rating 4 - Poor. 98 out of 1009 reviews
Rating 2 - Terrible. 85 out of 1009 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Stayed 1 night in Jul 2025

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service
Pool not working, none of the hotel restaurants were open, and only bagels, juice, and coffee was offered for the continental breakfast. Nice hotel though, I wish I could have experienced all the amenities.
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need to be refurbished, they are very aged. The location of the property is great, and the water pressure in the shower is fantastic!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sammantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a great stay at Hotel Gurnee. We stayed at the property for one night while on a roadtrip. The hotel itself is modern with a stunning lobby and a large, well-lit parking lot. The staff at the property were very kind. When checking in, we asked the woman assisting us for the best places to get deep dish pizza in the area and her recommendations were spot on. The room we were provided was clean and spacious. I would recommend staying at Hotel Gurnee for a comfortable stay if you're in the area!
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort

It's ok, but...

Hotel is ok. It's transitioning from Holiday Inn to Wyndham, so it's not going to be a fantastic place to stay until that process is complete. Breakfast is the only meal offered, it's not good. Rooms are ok, but the light switches in the bathroom are in a really strange place. Staff are friendly enough.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, right off the highway. Great to have the option for late checkout added on before arrival so we could plan it into our day. A couple of things to note: Checkout was a long wait due to the line and only one person working in the lobby at the time. Room was incredibly noisy. Couldn’t sleep before 2am because there was just too much noise—kids running and talking loudly in the hall outside of our room, loud noises (heard loud banging sounds multiple times and the sound of doors closing was louder than the tv) from the rooms around us and the level above. Possibly due to our location on the second floor? Some noise was expected on a Friday night, but this was truly excessive and even frustrating at times. I would request a room on a more upper level in the future as I would likely give this hotel another chance.
Stayed 1 night in Jul 2025

10/10 Excellent

Lilly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Really nice hotel, easy to get to food and shopping, and had a nice big pool. Family friendly, clean. Only downside was that there was no refrigerator in our room. So we got ice to keep water cool overnight. No big deal
Stayed 1 night in Jul 2025

8/10 Good

angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services from front desk
Stayed 1 night in Jul 2025

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Billy

Disliked: Cleanliness, property conditions & facilities, room comfort

NO WATER

At 10pm, I decided to take a shower, and there was NO WATER coming out of the faucet in the tub. I tried calling the desk, and NO ANSWER...had to go down and then be moved to another room at 10pm.
Stayed 3 nights in Jul 2025

6/10 Okay

Keagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The shower didn’t work the best and the breakfast was lacking variety.
Stayed 1 night in Jul 2025

8/10 Good

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was great. The beds were comfy and everything was clean. Two minor drawbacks were: (1) our air conditioner made an irritating whining noise on and off throughout the night. We did not alert the staff about it, so we never gave them an opportunity to fix it while we were there. It was late and we didn't want them coming in to look at it and we didn't want to change rooms. (2) The continental breakfast was very lackluster. I'd stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally a hotel that has great in room coffee. Green mountain dark roast.plus good breakfast .clean rooms and comfortable beds..outstanding bravo to staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jul 2025

8/10 Good

Kenton

Stayed 2 nights in Jul 2025

10/10 Excellent

Erick

Stayed 2 nights in Jul 2025

6/10 Okay

Allison

Travelled with family and small children
Disliked: Property conditions & facilities
This hotel is very close to lots of shopping and dining options. Very close to the highway making it convienient for travel. Rooms are okay, shows lots of wear. Was more well upkept when we stayed 2 years ago.
Stayed 1 night in Jul 2025

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ciera

Stayed 2 nights in Jul 2025

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Earl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I like the fact they had a washer and dryer, but they didn’t have a coin machine. when I first arrived, they said they had breakfast from 6 to 9 and all they had was muffins, cereal, and fruits.
Stayed 3 nights in Jul 2025

2/10 Terrible

Denita Danielle

Stayed 2 nights in Jul 2025