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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Lobby
Dining
Indoor pool
Courtyard
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • Gym

Explore the area

View in a map
6161 West Grand Ave, Gurnee, IL, 60031
  • Gurnee Mills
    ‪6 min walk‬
  • Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Six Flags Great America
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Gurnee

Hotel with free parking, near Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you'll be within walking distance of Gurnee Mills. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 15 minutes by foot from Gurnee Mills and a 3-minute drive from Launch Family Entertainment
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Gurnee offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

Spice Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 AM to 8:00 AM

Renovations and closures

This property is closed from 9 August 2025 to 9 August 2025 (dates subject to change).
The following facilities or services will be unavailable from January 25 2024 to August 15 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cots (infant beds) are available for USD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 AM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1013 reviews
Rating 8 - Good. 306 out of 1013 reviews
Rating 6 - Okay. 161 out of 1013 reviews
Rating 4 - Poor. 97 out of 1013 reviews
Rating 2 - Terrible. 79 out of 1013 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chante

Stayed 3 nights in Apr 2025

4/10 Poor

Anthony

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor customer service. Rooms are dated
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Pricillia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and bed is comfortable!
Stayed 1 night in May 2025

2/10 Terrible

Rhonda

Disliked: Property conditions & facilities
Door to the room did not lock unless you was inside the room had to take my things with me at all time
Stayed 1 night in May 2025

10/10 Excellent

bobby

Stayed 1 night in May 2025

2/10 Terrible

Larria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No microwave carpet smelt of mildew The bed were h

Stayed 1 night in May 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. The beds were comfortable. The hide a bed was not so much. The breakfast that they offer is TERRIBLE! Other than that, it was a great stay.
Stayed 2 nights in May 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It was alright. Pool was super cold. No hot tub.

Stayed 1 night in May 2025

2/10 Terrible

Darreana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

TIMOTHY

Disliked: Cleanliness, staff & service, property conditions & facilities
obviously in a holding pattern while they look for buyers
Stayed 1 night in May 2025

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dashay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I loved the bed
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Stayed 1 night in Apr 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service
It was nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good wish they had breakfast option
Stayed 2 nights in Apr 2025

10/10 Excellent

Krys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Phillip

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I bought Saturday to Sunday due to the reviews and the information provided at Hotels.com. We chose a location because it stated there was a spa and a buffet breakfast offered for an extra cost. We usually stay where we have access to a Jacuzzi or hot tub for a personal preference and upon arrival the most disappointing thing was it was covered up. It wasn’t in service. I asked to upgrade to a suite she said there was nothing available. The parking lot was pretty empty so I cannot believe there is no way to upgrade. The best were double beds not the queen beds were used to. Breakfast was a joke. There was very few yogurt out two boxes of cereal, coffee, and lukewarm coffee. Our stay was honestly not the best. I would recommend the that Hotels.com takes the time to update as a promoting this hotel and change everything that no longer is. On top of everything this girl when we checked in and when we checked out was completely rude not at all interested of the issues I was addressing, like falsely advertising breakfast spa!
Stayed 1 night in Apr 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

william

Liked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

clarresse

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025