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Hyatt Place Chicago/O'Hare Airport

3.0 star property

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Photo gallery for Hyatt Place Chicago/O'Hare Airport

Exterior
Fitness facility
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Breakfast, lunch and dinner served
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
6810 Mannheim Rd, Rosemont, IL, 60018
  • Place, Allstate Arena
    ‪3 min walk‬
  • Place, Wolff's Flea Market
    ‪5 min walk‬
  • Place, Rivers Casino
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds

8.2 out of 10
Very good
(29 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Multiple Beds (High Floor)

8.4 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(239 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(125 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Multiple Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Chicago/O'Hare Airport

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Hyatt Place Chicago/O'Hare Airport offers 200 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Chicago/O'Hare Airport gets good marks from our customers. During your stay, you're just a quick walk from Allstate Arena. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Allstate Arena and a 3-minute drive from Rivers Casino
  • Free airport and bus station shuttle shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Chicago/O'Hare Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4004 square feet (372 square metres) and includes conference space. A library, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hyatt Place Chicago/O'Hare Airport. A roundtrip airport shuttle during limited hours and a bus station shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Rosemont hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
24/7 Gallery Menu – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
Coffee to Cocktails – This cocktail bar serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Free bus station shuttle
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,004 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Chicago/O'Hare Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Chicago/O'Hare Airport Hotel
Hyatt Place Chicago/O'Hare Hotel
Hyatt Place Chicago/O'Hare Airport
Hyatt Place Chicago/O'Hare

Hyatt Place Chicago/O'Hare Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1868 out of 3349 reviews
Rating 8 - Good. 725 out of 3349 reviews
Rating 6 - Okay. 356 out of 3349 reviews
Rating 4 - Poor. 178 out of 3349 reviews
Rating 2 - Terrible. 222 out of 3349 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat breakfast. Parking lot was in bad condition and it was hard to find a spot to park.
Stayed 1 night in Dec 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast good
Stayed 1 night in Dec 2025

8/10 Good

Mythili

Liked: Cleanliness, amenities, property conditions & facilities
clean room. Would like to see some more food options in the pantry at the main level
Stayed 1 night in Dec 2025

2/10 Terrible

Abigail

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities
Clean, modern room. Very spacious. Breakfast was nice.
Stayed 1 night in Dec 2025

2/10 Terrible

Jorge

Disliked: Staff & service
Staff was rude, they oversold rooms and did not honored our reservation. Then refused to provide a refund because the reservation was “non-refundable”. We understand that we would not be eligible for a refund if we cancel, but this was the hotel’s fault. They did not have a room to provide us, there is nothing we could have done to be able to use the room. After an hour long wait in line trying to check in, they informed everyone that the did not have enough rooms, even those with reservations would not be able to get a room because they were first come first serve. When we inquired about the refund they told us it would not be granted an to dispute with our credit card company. It was not our fault that they ran out of rooms. We had a reservation that was not honored and they are pocketing our money.
This was the line to check in, more waited more than an hour and they ran out of rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Janelle

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Awe
Stayed 1 night in Dec 2025

4/10 Poor

Rajendra, Bentonville

Liked: Cleanliness
Check in took for ever for already a short night
Stayed 1 night in Nov 2025

10/10 Excellent

Shixuan

Stayed 1 night in Dec 2025

2/10 Terrible

Bethany

I got to the hotel and despite me having a reservation, there were no rooms available. It was an AWFUL experience! I am still waiting on a refund for my payment. I ended up with no room for the night, NO sleep and Uber expenses to the hotel and back to the airport, this was not good!
Stayed 1 night in Nov 2025

10/10 Excellent

AMY

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place when you have a family of 5 or 6 and want to stay in the same room. The rooms are massive. Huge bathroom, kitchenette area, and a large bedroom that can accommodate everyone. Parking, if you are driving to the airport, is minimal. That’s the only issue. Otherwise you can’t go wrong staying here.
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
I’m gonna give it five stars, even though when I arrived, there were no bath towels and no phone cord from the handset to the main base, but I quickly took an elevator ride down and amended that service and within 30 minutes
Stayed 1 night in Dec 2025

2/10 Terrible

Kasey

Disliked: Staff & service, amenities
I arrived at the hotel and had to wait in line for over 90 minutes while one person at the desk checked people in. I watched the front desk person turn away a deaf couple with a confirmation because he didn’t know how to work with them. I then had them come back in front of me and “translated” for them by writing things out. It was absolute horrible service.
Stayed 1 night in Nov 2025

4/10 Poor

Jenny

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When I got to the hotel the “system was down” couldn’t get a room. After waiting for about 30 min I finally got a room and it was the wrong room. Had to wait again, then I was told I couldn’t get a room key because the system was down. Mind you this was at 1am. I had super sleepy kids and this is not the way a check in should go. Specially since I have stayed at others Hyatt and this has never been the case. Super upset at the whole experience. I also called the front desk in the morning to ask about the extra odd and ends items that they offer for free. The receptionist had no idea what I was talking about, she keep asking me to go down to see her. When I finally did she still had no idea what I was asking about and told me everything is for sale. Ugh just never mind!
Stayed 1 night in Nov 2025

6/10 Okay

Mitchell

It's 0245 on an early Monday morning. I've been in line to check-in for about 40 minutes, and am only half way. By the time I'm checked in and because of my early flight time, this was a wasted reservation.
Forty minutes into the checkout line and almost half-way!
Stayed 1 night in Nov 2025

10/10 Excellent

Rohit Singh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfy
Stayed 2 nights in Nov 2025

8/10 Good

Olakunle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Katarina

Stayed 1 night in Nov 2025

10/10 Excellent

Alexa

Stayed 1 night in Nov 2025

10/10 Excellent

Leigh

Stayed 1 night in Nov 2025