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Sofitel Chicago Magnificent Mile

4.5 star property
VIP Access

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Exterior
Property video
Presidential Suite, 1 King Bed | Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, bathrobes
Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed | Premium bedding, in-room safe, individually decorated
55-inch LCD TV with digital channels, TV, pay films

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
20 E Chestnut St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

9.4 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(93 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

Premium bedding, in-room safe, individually decorated

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed | Premium bedding, in-room safe, individually decorated

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Bathtub Grab Bars

City view

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

8.6 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(31 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

9.8 out of 10
Exceptional
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sofitel Chicago Magnificent Mile

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Sofitel Chicago Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Michigan Avenue and a 1-minute drive from Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1841 out of 2299 reviews
Rating 8 - Good. 263 out of 2299 reviews
Rating 6 - Okay. 89 out of 2299 reviews
Rating 4 - Poor. 58 out of 2299 reviews
Rating 2 - Terrible. 48 out of 2299 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Osbaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful! The room was very comfortable and had a great view. The staff went above and beyond with whatever i needed. Will be staying here every time i need a city trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Stayed 5 nights in Oct 2025

10/10 Excellent

Maria J

Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stefan

Travelled with pets, Travelled with partner
Liked: Cleanliness
Nice place polite staff, great location!
Stayed 1 night in Oct 2025

6/10 Okay

Dmitry

Stayed 2 nights in Oct 2025

2/10 Terrible

David

Stayed 2 nights in Oct 2025

8/10 Good

kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked where the property was and most of staff was helpful. We had a stain on our couch and the property said it was cleaned but it was still very visable. luckily we were able to get someone to help us and we switched rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and exceptional property.
Stayed 1 night in Aug 2025

10/10 Excellent

gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, room comfort
The Sofitel Chicago is an excellent hotel in every aspect but one. During our trip the hotel was full due to the Chicago Marathon. Unfortunately, top capacity coincided with several elevators out of service. At best, this meant waits of 3-5 minutes for a car, and then trips of approximately the same length. At worst, this meant being stuck for much longer periods. The lobbies and floors would crowd, guests were irritated, and international incidents barely avoided. But for the constant elevator issues throughout our stay, this would have been an entirely excellent visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Acacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great option in Chicago
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. We’ll be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel with great service and comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for marathon weekend
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas, Westlake

Stayed 5 nights in Sep 2025

6/10 Okay

Niki

Stayed 3 nights in Oct 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and rooms! Friendly, helpful, professional staff. Will definitely book again next time we're in Chicago.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located where I needed to be in Chicago. Large room, huge bathroom, soooo comfortable bed, and a view of the lake from the picture windows. Every friendly staff. Safe neighborhood. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Georg

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Mom and daughter weekend in Chicago

We enjoyed our stay and were upgraded to the 30th floor. Good location! Unfortunately bar service was poor in bar as they got my drink wrong and was given a look like it was my fault. Very slow service to get our bill. I think they were understaffed. Overall we had a great time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin, North Hollywood

Liked: Cleanliness, property conditions & facilities
Outdated bathroom tap and shower! Actually old tap! I would replace them for a nicer ones ! Other then that 5 stars
Stayed 3 nights in Oct 2025