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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Front of property – evening/night
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago History Museum
    ‪10 min walk‬
  • Place, Navy Pier
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with a safe and a hairdryer. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Chicago Hotel Collection Ambassador Gold Coast. During your stay, you're just a quick walk from Lake Michigan. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly The Chicago Hotel Collection Ambassador Gold Coast. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

The Ambassador Room – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 631 out of 1192 reviews
Rating 8 - Good. 242 out of 1192 reviews
Rating 6 - Okay. 139 out of 1192 reviews
Rating 4 - Poor. 93 out of 1192 reviews
Rating 2 - Terrible. 87 out of 1192 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stu

Liked: Cleanliness, staff & service
Enjoyed my stay. Staff were excellent. However, the pull out bed was hard, flat and not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph, Chicago

Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Needs better parking. $70 per day is a bit much. Wish this had been disclosed prior. I had to search for it online after I paid. The also added amenities that are mandatory on your bill. We didn’t want them nor did we use them…but We had to pay for them all. That was disappointing. It’s. Lot of money.
Stayed 1 night in Jul 2025

10/10 Excellent

Maxfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and friendly staff!
Stayed 1 night in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel that this property did not reflect the price it was charged per nite. The photos were deceiving because it was not what was actually there. The carpeting was stained all over and the room was very uncomfortable despite the age of the hotel. We feel it was not where near the $600 a nite.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Missed my train and ended up staying a night at the Ambassador. It was a good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Windy, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to for stays in Chicago. The hotel is stunning! The location on the Gold Coast is perfect for accessing every part of downtown and transportation beyond. The rooms are immaculate and so chic. Staff are helpful and accommodating. I needed to check-in early and they got me in!
Lobby
Queen Room
Stayed 1 night in Jul 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Very large rooms. Expensive unexpected amenity fee. Be prepared to be charged 300-400 for breakfast parking etc. hotel
Stayed 2 nights in May 2025

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dining.
Stayed 1 night in May 2025

8/10 Good

Wenqi

Travelled with family
Disliked: Amenities, property conditions & facilities
Staffs are friendly and location is pretty close to attractions with uber. Facility condition is not the best and no one cleaning and refilling shampoo conditioner during the day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay even got complimentary alcoholic beverages! Star was amazing!
Stayed 1 night in Jul 2025

6/10 Okay

Shivani

Travelled with family and small children
Disliked: Staff & service, amenities
We were there for 3 nights and our stay was pleasant. However, our room was not cleaned over the 3 days of our stay. No one provided us new towels or anything and even when we called reception, it took forever for them to send someone up to our room. The AC stopped working and it was super hot. An expert came and fixed but then AC broke down and started to leak. Eventually issue was sorted. Drinks and food were good. Overall decent stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
great location for my interests
Stayed 3 nights in Jul 2025

2/10 Terrible

David, Hampstead

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not even consider booking here. I prepaid for two rooms, upon checking in only one as available. I was told that I would receive a call when the second one was available. We went out and explored the city. I never received a call, when we went to the front desk to check in later I was told there were no rooms available. There were several people in the lobby also with paid reservations and no rooms. I was told that they would bring up a cot, it never happened. Followed up, never promised again, and showed. With no follow-up or explanation. We asked for additional towels (only two in the room) never got them, housekeeping was no where to be found. Unfortunately so in out party had to sleep on the floor for two nights. I was promised a refund and as of this point it has not been received.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need a lot of work. We can issues with cleanliness and things not working.
Stayed 4 nights in Jul 2025

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in - the hotel gave our room away saying they were overbooked and we had no room. I had even done the early check in to the room. My family of 5 after traveling 14 hours was now stranded in Chicago with no hotel room. No rooms available in the area of town we wanted to stay in. So our only opinion was to stay 30 miles away at a much less attractive hotel. I was furious and the hotel staff basically said “sorry not sorry” we weren’t the only ones they did this too. It was awful experience and I will NEVER book with them or one of there affiliates again. There excuse was since we booked through a third party (Expedia) they didn’t have to honor the reservation which was already paid for!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! 2nd time staying
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Stayed 1 night in Jul 2025

10/10 Excellent

Larena

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this location previously though it has been awhile. The staff is expertly considerate and helpful, including a sense of humor. We will come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey, Middlesex

Stayed 1 night in Jul 2025

10/10 Excellent

Zehui

Stayed 1 night in Jul 2025