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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Lobby
Lobby
Front of property – evening/night
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Michigan Avenue
    ‪8 min walk‬
  • Chicago History Museum
    ‪10 min walk‬
  • Navy Pier
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with a safe and a hairdryer. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Chicago Hotel Collection Ambassador Gold Coast. During your stay, you're just a quick walk from Lake Michigan. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly The Chicago Hotel Collection Ambassador Gold Coast. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

The Ambassador Room – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 586 out of 1109 reviews
Rating 8 - Good. 225 out of 1109 reviews
Rating 6 - Okay. 127 out of 1109 reviews
Rating 4 - Poor. 88 out of 1109 reviews
Rating 2 - Terrible. 83 out of 1109 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael, DANVILLE

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Holly, Annapolis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent neighborhood within walking distance to the beach, park(s), excellent shops & restaurants. The hotel lobby & exterior were beautiful. Staff were friendly. Our room was very average & needed some work & beautification. The caulking in the bath/shower was chipping, tiny average artwork on very plain walls. A sad office chair. Our room really needed a confortable nice sitting chair. The only good places to sit to relax were on the bed or had to go down to the lobby or lounge for a confortable place to sit. Breakfast tables were sticky and uncleared everyday. We bussed a table to sit at for two breakfasts about 7 or 8 tables unbussed for the duration of our breakfasts. We did appreciate that breakfast was included. Also it was a bit odd & unfortunate that there is no food available whatsoever other than breakfast during breakfast houra not even at the lounge. Is that even legal to serve alcohol with zero food options? We had hoped to at least get an appetizer with our happy hour coctail. Not even a snack machine. Thats ok..we went & raided my adult sons fridge who lives a block over for snacks...haha! The hotel is nearby my son who just moved to Gold Coast so we will likely give it another shot & stay at the Ambassador again & hope that some of the things are worked out. Those are the pros & cons. Fingers crossed management reads this to make those few improvements. We look forward to coming back to the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shafin

Stayed 4 nights in Jun 2025

4/10 Poor

Brian, Bethesda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be updated: 1. The carpet in our room was worn and stained. 2. The bathroom was tiny, almost too small to be operational. 3. The bathroom floor was embarrassing. 4. The shower curtain was a foot short. 5. There were no refreshments for purchase in the fridge and no store in the lobby to buy snacks or drinks. 6. Breakfast needs to start at 6:30 am or 7:00am. 7:30 am is too late. 7. Several times I called the front desk or restaurant and nobody answered. 8. The hallways were dark, poorly lit and smelled. 9. Good location but I would not stay at this hotel again. Not trying to be mean, just honest.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Reneeriza

Stayed 1 night in Jun 2025

4/10 Poor

Gail

Travelled with partner
Liked: Cleanliness
Loved the location & ambience of the old hotel. However the bed was too low & not great sleeping, needs replacement. Plus bath tub is very unsafe with no grab bar & very slippery when wet without a flat spot to stand on while showering. The breakfast buffet was one of the best ever, highly recommend it
Stayed 2 nights in Jun 2025

10/10 Excellent

Sanjay

Stayed 1 night in Jun 2025

10/10 Excellent

Malvika

Stayed 1 night in May 2025

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it here ! We will stay here every time we visit Chicago!
Stayed 3 nights in May 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, amenities
I booked and paid in full through Expedia for The Chicago Hotel Collection Ambassador Gold Coast, with no mention of any additional charges. The day before check-in, I received a message from the hotel confirming my reservation. However, on arrival after 24 hours of travel, I was told they could not find my booking. I was then informed that to be given a room, I had to pay mandatory daily charges totalling around US$650 - charges that were never disclosed during booking. I was told these were non-refundable, and I had no choice but to pay under duress during a major convention. It later became clear that the hotel may have cancelled my original Expedia reservation without telling me and created a new booking using my prepayment, then imposed their own terms and charges. This experience was extremely frustrating and stressful. The room also had a dirty bathmat on arrival, and housekeeping failed to clean the room on at least one day despite it being available. Expedia should not allow properties to impose undisclosed charges after payment. I would not have booked this hotel had these fees been known in advance. I’ve raised this as a formal complaint and urge Expedia to better protect travellers from practices like this.
Stayed 5 nights in May 2025

10/10 Excellent

Ivette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the welcome gifts! Breakfast buffet and drinks included. Will definitely be booking again😊
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is historic, anyone who researched Chicago will know the story about this place. Obviously it’s been modernized many times over since, but a charming place in a mostly residential neighborhood but close to shopping. Bed was comfortable, water pressure was good, elevators work well, but one sounds bad at the 4th-5th floor. Things I Didn’t like; No coffee before the restaurant opens at 7:00am Joining that membership thing seems a complete rip-off to me. Restaurant is only open for breakfast, no food after that But overall, I’m glad that we stayed here although I’m not so sure I would stay here again due to the membership thing mostly.
Stayed 5 nights in May 2025

4/10 Poor

Lonnie

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Difficult check in, average rooms

Multiple people were having issues checking in and the front desk told people they had no rooms left then proceeded to tell the next person they had rooms available. They charge a hotel fee of $80ish a night so factor that into your cost. Very generic rooms. Bed had a regular sheet with no fitted sheet. No coffee maker in the rooms. Room was very clean though.
Stayed 2 nights in May 2025

6/10 Okay

Angelica

Liked: Cleanliness, amenities
Sink clogged, switch for light was broken, gross stain on carpet, walls are way too THIN. I could listen in on a conversation from room next door and arguing from a couple across the hall, not infront but at end of hall. Arguments from the street can be heard twice during my stay at the early hours of 4 AM even though window was closed.
Stayed 4 nights in May 2025

6/10 Okay

Kinsley

Stayed 3 nights in May 2025

10/10 Excellent

julio

Liked: Cleanliness, amenities, property conditions & facilities
Great environment
Stayed 1 night in May 2025

6/10 Okay

Cathy

Business traveller
Disliked: Property conditions & facilities
The hotel needs to renovated some of rooms a bit better. The elevator needs to be renovated.
Stayed 2 nights in May 2025

2/10 Terrible

angelo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan, the front desk was not well staffed, very rude in general, not at all helpful and even refused to help even after offering a large cash tip?!!?? Literally got the wrong room, it was not cleaned completely, there were even used items left behind from previous guests!!!refrigerator had partially eaten food inside, half used drinks, crumbs on floor, greasy/oily substance on tile floor in restroom… yuck. I was barefoot when I discovered the unknown gooooo with my toes and feet, slipping on floor. Streaky mirror with spit stains from toothpaste! Ewww. Will not be back EVERRR. Want a full refund!!
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 1 night in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service
Excessive additional fees
Stayed 1 night in May 2025

2/10 Terrible

Nicole

Disliked: Cleanliness
Dirty rooms-stained floors
Stayed 1 night in May 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marc- bonel

It was an excellent opportunity
Stayed 1 night in May 2025