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Viceroy Chicago

4.5 star property
VIP Access

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Photo gallery for Viceroy Chicago

Interior
Property video
Banquet hall
Exterior
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
1118 North State Street, Chicago, IL, 60610
  • Place, State Street
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Water Tower Place
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom, Lake View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Penthouse (Suite)

  • 156 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

View from room

Deluxe Room, 1 King Bed, Accessible

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

View from room

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View

View from room

Deluxe Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | View from room

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Lake View

View from room

Grand Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

City view

Junior Suite

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

View from room

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Lake View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 Bedroom, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

View from room

Deluxe Room, 1 King Bed, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Lake View

View from room

Deluxe Room, 2 Queen Beds, Accessible, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Accessible, Terrace

View from room

Junior Suite, Accessible, Terrace

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

View from room

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Viceroy Chicago

Luxury hotel with fitness centre and rooftop terrace
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a seasonal outdoor pool.
Viceroy Chicago offers 180 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre, a seasonal outdoor pool and complimentary bicycles.
Our customers tell us that they can't get enough of the shopping around Viceroy Chicago. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from State Street and 6 minutes on foot from Michigan Avenue
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Viceroy Chicago offers its guests a seasonal outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 13440 square feet (1249 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Viceroy Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:00 AM.
Somerset – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
Pandan – This cocktail bar specialises in Asian cuisine and only serves light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Viceroy Chicago is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 94 per night; includes in/out privileges)

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pandan
  • Somerset

Things to do

  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 13,440 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 35 per person
  • Valet parking fee: USD 94 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 22 May and close on 02 November.
  • Pool access available from 8:00 AM to 5:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Chicago Hotel
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago

Viceroy Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 922 out of 1133 reviews
Rating 8 - Good. 119 out of 1133 reviews
Rating 6 - Okay. 53 out of 1133 reviews
Rating 4 - Poor. 16 out of 1133 reviews
Rating 2 - Terrible. 23 out of 1133 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

PHILIP

Stayed 4 nights in Aug 2025

8/10 Good

Mychelle

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Saadia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tomer

Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Anmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice small boutique hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rita, BROOKFIELD

Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Price of valet was absurd, and took forever to get your car. Uber if possible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Soleini

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and updated. The area was perfect to get anywhere we wanted. The staff was kind and helpful. The rooftop pool was very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

selvana, elk grove

Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Stayed 2 nights in Aug 2025

6/10 Okay

Edward

Disliked: Staff & service, amenities
Air conditioning didn't
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
I recently stayed at the Viceroy Hotel with high expectations based on its reputation for luxury and hospitality. While the property itself is visually stunning and well-maintained, the service unfortunately did not meet the standard I anticipated. From check-in to check-out, there were several missed opportunities to deliver the kind of attentive and seamless experience one expects from a Viceroy-branded hotel. Staff interactions felt rushed and impersonal, and requests—whether for basic amenities (a blanket in this case for my son) or assistance especially lack of service at the pool and 18th floor bar—were often delayed or overlooked entirely. Communication between departments seemed disjointed, which added unnecessary friction to what should have been a relaxing stay. It’s disappointing because the hotel clearly has the potential to offer a world-class experience. With more focus on staff training, responsiveness, and guest engagement, it could truly live up to its brand promise. I hope management takes this feedback seriously and makes the necessary improvements. I would love to return in the future and see a noticeable difference.
Stayed 1 night in Aug 2025

10/10 Excellent

Kiele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean, perfect location for shopping in gold coast. Padan rooftop was amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in, close to everything so very walkable, friendly and welcoming staff, clean, gorgeous view.
Rooftop pool
Entry light fixture
Lobby
Bed
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025