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Hotel Chino Hills

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Chino Hills

Lobby
Indoor pool
Exterior
Breakfast area
Lobby lounge

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    ‪10 min walk‬
  • Los Serranos Country Club
    ‪15 min walk‬
  • Big League Dreams Sports Park
    ‪2 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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Ayres Hotel Chino Hills – Ontario

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1025)
The price is €102
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Ayres Hotel Chino Hills – Ontario

About this property

Hotel Chino Hills

Art Deco hotel with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a vending machine are on-site.
Hotel Chino Hills offers 99 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Hotel Chino Hills, you'll be within walking distance of BAPS Shri Swaminarayan Mandir. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and a lift
  • 10 minutes on foot from BAPS Shri Swaminarayan Mandir and a 2-minute drive from Big League Dreams Sports Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Hotel Chino Hills also features a vending machine, concierge services, and a television in common area. Free self parking is available.

This 3-star Chino Hills hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business centre
  • Meeting facilities
  • Swimming pool
The property will be renovating from 2 February 2024 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 256 out of 1007 reviews
Rating 8 - Good. 160 out of 1007 reviews
Rating 6 - Okay. 181 out of 1007 reviews
Rating 4 - Poor. 156 out of 1007 reviews
Rating 2 - Terrible. 254 out of 1007 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Room comfort
Under construction
Stayed 1 night in Apr 2025

2/10 Terrible

seunghwan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel experience

We were fixing our bathroom and we needed to say just one night. On website, it had indoor pool and hot tub. My kid would love to enjoy the pool. When we arrived, the entire hotel was under constructions. construction waste and debris everywhere. Of course the pool is closed. I didn't see anywhere indicating the hotel was under construction. We needed some water and we called the front desk. The phone was not working. I went to the front desk and ask for water. They said they don't have any water in hotel. Really?? So I had to drive to closest gas station to buy the water. I would never go back to this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicente

Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Freddy

Stayed 1 night in Apr 2025

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm really disappointed the pictures they have on do not match a hotel. It is under construction. The pool doesn't work. The whole hotel is upside down. Dirt is everywhere. My room was dirty. We had to book somewhere else. We couldn't even stay there. They wouldn't even give me my money back. My lights didn't work in my room. My shower didn't get hot water. my TV did not work. The air conditioning did not work. This place is so unsafe. I do not understand how this place is still open. Do not ever stay there this was my first worst hotel ever in my life. I was so disappointed. I had to move my family at 7 o'clock at night and find a new hotel. They really need to update the pictures.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Easy to find and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Stayed 1 night in Apr 2025

8/10 Good

Sanguan, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Thank
Stayed 3 nights in Apr 2025

10/10 Excellent

Charity

Business traveller
Liked: Cleanliness, staff & service, amenities
I love this hotel, but the construction is a disturbance. I'm sure it willbe beautiful once it's complete
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Death trap

I don't recommend staying here. No where in the description does it say that there is a ton of construction going on. Theres barely an entrance. The front desk wasnt very pleasant. We got into the room and it was gross. Hair on the toilet, blood spots in the toilet, and blood on the door. There was something about using your key card to turn the power on in the room? the AC wasnt working so we had to go down and she told us we had to fully reset it. We were woken up at 8 am to hammering by our door. No continental breakfast. Housekeeping wasnt very friendly. All in all it felt very uncomfortable being there.
Stayed 2 nights in Mar 2025

6/10 Okay

Nicholas

Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place do not stay here
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service
Under renovation, but, they worked around it..
Stayed 5 nights in Mar 2025

2/10 Terrible

Crystal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
staff was never present when we needed them, stayed for three nights and had to replace the keys twice because it would stop working, lights kept flickering, poor management, would not recommend.
Stayed 3 nights in Mar 2025

8/10 Good

cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was clean. But very limited hot water in shower. I will stay there in the future
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Charity

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they are doing construction to update the hotel into a Marriott. The lady at the front desk was excellent. She had wonderful customer service!
Stayed 1 night in Mar 2025

4/10 Poor

Suhein

Disliked: Staff & service

No INTERNET!!!

Hello Year 1999 Internet! Beyond SLOW and constantly disconnecting - I may have lost 1 year from my life trying to download an 8 min low res video in about 7 hours!!! Called front desk and she was saying maybe because they are at full capacity ! Yeah right half the hotel is under construction and parking lot is empty! Room was clean and new but otherwise everything else down for construction.
Stayed 4 nights in Mar 2025

8/10 Good

Robin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are fine, all of the construction is not a pretty site!
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Stayed 1 night in Mar 2025

2/10 Terrible

Rodger

Disliked: Amenities
Under construction it's insulting and should be illegal to be open.
Stayed 1 night in Mar 2025