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Diplomat Motel

3.0 star property

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Photo gallery for Diplomat Motel

Studio | Bathroom amenities | Shower, free toiletries, hair dryer, towels
Property grounds
Family Apartment, 2 Bedrooms | Premium bedding, down duvets, Select Comfort beds, in-room safe
Property entrance
Studio | Private kitchen | Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
127 Papanui Road, Christchurch, 8014
  • Place, Papanui Road
    ‪1 min walk‬
  • Place, Merivale Mall
    ‪3 min walk‬
  • Place, Hagley Park
    ‪11 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio

Studio | Bathroom | Shower, free toiletries, hair dryer, towels

Studio

7.6 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Premium bedding, down duvets, Select Comfort beds, in-room safe

Family Apartment, 2 Bedrooms

  • 64 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Diplomat Motel

Dry cleaning, laundry facilities and express check-in are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Diplomat Motel offers 16 accommodations with DVD players and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Select Comfort beds feature down duvets and premium bedding. Accommodation at this 3-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

With your stay at Diplomat Motel, you're connected to a shopping centre and just a quick walk from St. Mary's Merivale. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Te Pae Christchurch Convention and Exhibition Centre and 8 minutes from Wolfbrook Arena
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Diplomat Motel, you'll find barbecue grills, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Diplomat Motel also features a garden, a picnic area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Christchurch motel.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 8 AM to 9:30 AM for a fee: NZD 15 per person

Things to do

  • Books

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1970
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per accommodation (varies based on length of stay), plus a one-time cleaning fee of NZD 20
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15.00 per person
  • Pet fee: NZD 20 per accommodation (varies based on length of stay) plus a one-off NZD20 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Diplomat Christchurch
Diplomat Motel Christchurch
Diplomat Motel
Diplomat Motel Motel
Diplomat Motel Christchurch
Diplomat Motel Motel Christchurch

Diplomat Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 133 reviews
Rating 8 - Good. 49 out of 133 reviews
Rating 6 - Okay. 21 out of 133 reviews
Rating 4 - Poor. 7 out of 133 reviews
Rating 2 - Terrible. 9 out of 133 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Graeme

Liked: Cleanliness
Nice stay, rooms where tidy and being upgraded. Bed comfortable and helpful staff
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Ongelique

Liked: Cleanliness
The staff were extremely helpful and kind which we appreciated
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good for us and 3 kids. Hard to praise them enough.
Stayed 1 night in Jan 2026
Verified

8/10 Good

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
My go to place while visiting my mother. Lots of space and able to prepare my own meals. Will be back.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal pet friendly reasonable pricing easy to deal with staff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely staff!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
Happy with stay, basic but clean & tidy. Comfortable sleeping arrangements. My kids loved the pool, would stay again.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Handy position in Christchurch but motel quite run down. Needs renovating and made more welcoming.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the right size for my needs. The service at the front counter was very professional and polite. The service staff were very polite and efficient. Highly recommended this motel
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but value for money
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the older everything was well kept functional and the net was well-stocked sheets and linens were clean and that was very comfortable.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Judy

We stayed at the Diplomat many many years ago, and I don’t think anything had changed. Looked very out dated.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
I have stayed here multiple times over the last 10 years but this was the first time in the last 5 years. Although the rooms could have a refresh, the motel has everything I need. Easy access to a supermarket, restaurants, and shopping, Each room has a kitchen to cook meals (microwave and oven) and the rooms are spacious. A nice touch in winter is the electric blankets on the beds.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

A

Liked: Cleanliness, staff & service, room comfort

Spacious room but facilities showing its age.

Older complex, age showing in places.Spacious room. warm and comfortable, quiet given its main road location.friendly helpful assistant
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Room cold, towels damp. Dog barking from inside room next door, unclear whether our room was a dog room.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Diplomat OK

Quiet and comfortable. Room a bit dated, but clean. No air-con in room, and it was very hot. However they provided us with a very good fan on request.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Whilst the room was clean this is a very basic budget hotel. It is not a 3 star more like a 1-2 star. The room was very dated and shabby with 60s vanity in the bathroom and shower curtain. The room smelt a bit but this improved when airing. If you just want somewhere to base yourself then it’s fine but if you want some comforts stay elsewhere. Great location though
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrading. Photos online are misleading.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Bill

Disliked: Cleanliness, property conditions & facilities
People talking outside room all night No security locks on windows. Curtains damaged. No sky tv Would never stay there again.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Bevan

Disliked: Cleanliness, staff & service, property conditions & facilities
Regret booking to stay 10 - 13 March (3 x nights). Only very basic service provided each day and communication from the staff was difficult. The motel feels in many areas like it has not been upgraded since it was originally built in the 1970s. Carpet was also lifting in some areas presenting a trip risk / hazard. Request for at least 1 x night refund for my inconvenience / poor experience.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

maureen

Liked: Cleanliness, property conditions & facilities
We particlarly enjoyed the spaciousness of our room and the comfortable kingsize bed. Great shower too. We had chosen Dilomat for is proximity to Southern Eye Hospital so the above factors were definitely a bonus
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Sounded like the neighbour was throwing cans at the wall! Is this an emergency hosing facility???
Stayed 1 night in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and a great price.
Stayed 3 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
The property is in a good location and the hosts were welcoming and pleasant. The apartment we stayed in needs some TLC and could have been cleaned more throughly.
Stayed 2 nights in Apr 2021

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