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Comfort Inn - Independence

2.5 star property

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Photo gallery for Comfort Inn - Independence

Coffee service
Reception
Lobby
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6191 Quarry Ln, Independence, OH, 44131
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Brandywine Falls
    ‪7 min drive‬
  • Place, Cleveland Metroparks Zoo
    ‪9 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Comfort Inn - Independence

Hotel with free breakfast, near Cuyahoga Valley National Park
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Inn - Independence offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Comfort Inn - Independence gets high marks from our customers. During your stay, you'll be within walking distance of Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Cuyahoga Valley National Park and 13 minutes from Rock and Roll Hall of Fame
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn - Independence . Self parking is free.

Smoking is allowed in designated areas at this Independence hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn
Comfort Inn Independence Hotel
Comfort Inn - Independence Hotel
Comfort Inn - Independence Independence
Comfort Inn - Independence Hotel Independence

Comfort Inn - Independence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family
Decent breakfast
Stayed 2 nights in Jul 2025

4/10 Poor

Dale

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Needs a lot of work
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Pool and outside seating was closed
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good stay

Nice location. The king bedroom with sofa was spacious and clean. The bed was comfortable. The only negative was that the room had a musty odor.
Stayed 5 nights in Jul 2025

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Fabian

Liked: Staff & service, amenities
Pretty okay stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Denisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Felicia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for the pool because i have 2 kids . Was not notified that pool had been out of service for awhile . Felt like their should have been some discount but was told no . So it was a bummer for the kids . Room was smelling of musty dirty water . Carpet seemed to be damp . Customer service was not good . Asked for clean towels and had to go get them myself . Lady who does breakfast was not so nice . Was not a good experience or stay .
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service
Rooms need maintenance and a deep cleaning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

One Night Stay

Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Stayed 1 night in Jul 2025

4/10 Poor

sharon

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hallway where the stairs are was dirty and did not get cleaned the whole time that I was there. The breakfast was really good and the staff was really nice.
Stayed 4 nights in Jul 2025

2/10 Terrible

JENNIFER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My extended family & I booked this location back in February because it had a pool, When we arrived in July we were told that the pool was no longer available. Neither Expedia or the hotel itself contacted us to inform us of this change. When I asked if there was going to be compensation The clerk pretty much said no and to contact Expedia. While Expedia did compensate us for the rooms, I feel the hotel itself should have done a better job at informing Expedia of the changes and making our stay more comfortable considering it is July with 100° weather. Also, please review when booking a room because there standard room with two beds (room 220 )did not come with a refrigerator or a microwave & the TV did not work. Room 216 The phone and TV did not work . Of course we contacted the front desk and nothing was resolved. maintenance did not even came to the rooms. The furniture is old. There needs to be major renovation. Upon arriving I did check the bottom sheets which everything look good but I should have checked the top one too and come to find out in the morning I seen a blood smear. Room 221 was fine No complaints from family members in that room
Stayed 2 nights in Jul 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

RICHARD

Liked: Staff & service

OK for a single guy passing thru on a short visit

Pool out of service (although they called a day before to inform). 16-year-old TV with broken remote control, change channels manually. Low water pressure. Bathroom fan linked to bathroon light. Internet good. AC good.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Beds horrible, carpet was gross
Stayed 1 night in Jun 2025

4/10 Poor

david

Stayed 1 night in Jul 2025

6/10 Okay

Okoye

Travelled with family
Liked: Cleanliness, staff & service
When I called to confirm my stay, a staff told me I had to pay $100 in cash when I arrive for a deposit I was confused
Stayed 1 night in Jun 2025

10/10 Excellent

loris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in place and staff were accommodating
Stayed 6 nights in Jun 2025

2/10 Terrible

ROSHAUNA

Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet appeared to be shampooed prior tp our arrival. We could feel the dampness on our feet. Walking on our socks caused them tobe damp. There was the aroma of damp carpet in the air. The air conditioning could not remove the humidity from the room. I sweated all night. In the morning, I mentioned the issues to the front desk. The receptionist indicated they could not give us a credit.
Stayed 1 night in Jun 2025

2/10 Terrible

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First when entered we were told the pool is not working and probably wont be till August. Wish i would have know that. The room had plenty spiders. The door for the bathroom wouldn't close all the way. A few of the outlets didnt work. It didnt really feel that clean, holes and scrapes on the walls and in the corners in the bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Kara

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Aurelius

Liked: Staff & service
Stayed 1 night in Jun 2025