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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Meeting facility
1 bedroom, premium bedding, pillow-top beds, in-room safe
Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Topgolf
    ‪5 min walk‬
  • Progressive Field
    ‪11 min drive‬
  • Cleveland Clinic
    ‪15 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

7.6 out of 10
Good
(20 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cleveland Rockside

Hotel with free breakfast, a quick walk to Topgolf
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Rockside. During your stay, you're just a quick walk from Topgolf. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Topgolf and 11 minutes by car from Progressive Field
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Embassy Suites by Hilton Cleveland Rockside also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Cleveland Rockside was completed in January 2020.

This 3.5-star Independence hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Urban Craft – This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (168 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 383 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 117 out of 1004 reviews
Rating 2 - Terrible. 133 out of 1004 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only wish was a hot tub and due to high volume slotted / scheduled pool times during pool hours.
Stayed 3 nights in May 2025

10/10 Excellent

Sharon, Philadelphia

Stayed 2 nights in May 2025

8/10 Good

Sharon, Philadelphia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! I enjoy staying at Embassy Suites!
Stayed 1 night in May 2025

2/10 Terrible

Savitri

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Was there for 3 nights and service was terrible we reach in till 1 am the morning tried and cold and was giving a diable room stink omg we couldn't sleep didnt no the guy at the deck judge u and give u room by ur color and had attitude anyway next day we went to the deck end up meeting a lovlely red girl she was wonderful kind, and even told us the person we give us the room should hv known better because thats a diable room anyway she change our room to a better room like what we booked next morning when done to eat oh god lik it was a free for all morning no bread, no fruits, no pancake in the night no coffee no room service to make bed plus the sheet had red hair and lik mess on them when you request to chnage its lik they didnt want too no room servie you hv to go dr if u need new towel or even a cup and green tea so plz dont viste
Stayed 4 nights in May 2025

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t clean. We stayed one night and we were supposed to stay 3-4 nights
Stayed 4 nights in May 2025

8/10 Good

Jermaine

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was very modern spacious and clean. Great amenities gym heated indoor pool free wifi. Awesome breakfast buffet daily with made to order eggs & omelets Happy hour daily 5:30p-7pm with very good charcuterie board along with nachos & assorted party mix snacks. Two drinks per person w/premium liquors. Room was 1 bedroom king suite. Comfortable beds & ample space for 4 as sofa was a pullout. However, it could use some updating as there was no ventilation in the bathroom & the walls/ceiling were peeling. Front Desk Manager Deidre Taylor was amazing. She took care of us as soon as we stepped into the lobby. No wait & she expedited our check in by doing all the computer data while allowing us to partake in the hotels complimentary social hour. Ms. Taylor has an amazing demeanor & is pleasant & kind. She explained Hilton Honors Program to me & signed me up with ease. I spun the wheel & it landed on 15k. She also presented us with a welcome snack bag with waters chips & candy bars. Will definitely book at Embassy Suites again & recommend to family & friends.
Stayed 3 nights in May 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Traci

Liked: Room comfort

They could do better.

Location great. Problems being the staff bordered on rude. I'm handicap and had a roll in shower. Water leaked everywhere and when we called for maintenance we were told to mop it ourselves. There wasnt a luggage cart to be found anywhere. Limited handicap parking, never did get a close spot. I'm generally tolerant, but i do have choices.
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Highly recommend
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Disliked: Property conditions & facilities
Very surprised that an Embassy Suites would be in this much in need of a face lift. So manybstains on the furniture and carpets in the room and when we opened the sofa-bed the stains on this were disgusting. We did not get maid service either. Needed more variety with the breakfast menu.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas, Perry Point

Stayed 1 night in Apr 2025

8/10 Good

Jazzmyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in May 2025

10/10 Excellent

Satish

Business traveller
Liked: Cleanliness, staff & service
The staff were friendly, positive and helpful. Great atmosphere.
Stayed 2 nights in Apr 2025

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Cynthia, Temple City

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever we travel we always stay at embassy suites for the spacious rooms, complimentary breakfast and happy hour.
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 6 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property! Clean rooms and friendly staff. Also, the food in the cafe is very good. Would recommend!
Stayed 2 nights in Apr 2025

2/10 Terrible

Peter S

Stayed 2 nights in Apr 2025

8/10 Good

Denise

Stayed 2 nights in Apr 2025

2/10 Terrible

Delana

Stayed 1 night in Apr 2025

6/10 Okay

Gregory

Travelled with family
Stayed 1 night in Apr 2025