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Hampton Inn & Suites Cleveland Mentor

2.5 star property

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Photo gallery for Hampton Inn & Suites Cleveland Mentor

Reception
Deluxe Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
5675 Emerald Ct, Mentor, OH, 44060
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Lake Erie College
    ‪6 min drive‬
  • Place, Fairport Harbor Lakefront Park Beach
    ‪8 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪33 min drive‬

Room options

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Cleveland Mentor

Hotel in Mentor with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Cleveland Mentor. During your stay, you're just a quick walk from Atlas Cinemas Diamond Center 16. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from Atlas Cinemas Diamond Center 16 and a 4-minute drive from Mentor Marsh - Carol H. Sweet Nature Center
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 576 square feet (52 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Cleveland Mentor. Self parking is free.

Smoking is allowed in designated areas at this Mentor hotel.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 576 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 741 reviews
Rating 8 - Good. 190 out of 741 reviews
Rating 6 - Okay. 66 out of 741 reviews
Rating 4 - Poor. 30 out of 741 reviews
Rating 2 - Terrible. 33 out of 741 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet staff very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very nice
Stayed 1 night in Jul 2025

8/10 Good

Jenien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights outside the property never came on at dark. Water was cold for a shower on Sunday morning. Asked for daily clean of room. Sunday was'nt done.
Stayed 3 nights in Jul 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really nice hotel. Modern, clean, and convenient. Great location if you want to spend time at beach and head to wineries.
Stayed 2 nights in Jul 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marycruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed in. Very clean. Room was clean. Bed was comfortable. Staff super nice. Breakfast was good. Enjoyed my stay. Would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky pillows

Even though the linens were cleaned, the actual pillows smelled like puke.
Stayed 2 nights in Jul 2025

2/10 Terrible

Anne

Liked: Cleanliness
The toilet was broken and the girl at the desk said she would fix it but she never came to fix it even After several calls
Stayed 1 night in Jul 2025

10/10 Excellent

James

Everything was very good here.
Stayed 1 night in Jul 2025

10/10 Excellent

Rinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gym is the best hotel gym I’ve been to. The front desk staff is outstanding
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Stayed 1 night in Jun 2025

4/10 Poor

Robert

Travelled with family
Disliked: Amenities
could be a beautiful facility with some thought and TLC
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

W
Stayed 2 nights in Jun 2025

6/10 Okay

Linda, Glenview

Travelled with partner
Liked: Cleanliness
No internet access in room at end of hall and no remediation Great room, disappointing breakfast more like continental, despite high price
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Stayed 3 nights in May 2025

10/10 Excellent

Kyanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable and Conveniently priced!

Awesome location, spacious new room with a comfortable bed. The property was clean and well cared for.
Stayed 1 night in Jun 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean, quiet hotel with great breakfast. The beds were a little uncomfortable for me, but that is personal preference.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing and everyone was great. The bed wasn't the most comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Chad, Hanover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay - check-in was effortless, room was clean and modern, and breakfast was impressive with hot and cold options (waffle maker, eggs, oatmeal, sausage gravy, yogurt, fresh fruit, etc). Workout room had just been renovated and modern and great with a wide variety of workout and exercise equipment.
Stayed 1 night in May 2025

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
I guess when I saw 'accessible' that it would be handicap friendly and there would be a walk in shower. There was not and I had a hard time managing the wall of the tub. In the morning, I tried to call the desk and the phone didn't work.
Stayed 1 night in May 2025

10/10 Excellent

Adrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay! Check in was very easy and the front desk clerk was super nice! He was there all 3 nights of our stay and welcomed us in every time. Had dog biscuits for our dog and cold water for us to take to our room. The hotel was very quiet and comfortable. They have remodeled from the last time we stayed here. Love the expanded fitness facility! Would definitely stay here again.
Stayed 3 nights in May 2025