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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Exterior
Lobby
Superior Room, 1 King Bed (Smoke Free) | Safe
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

7.2 out of 10
Good
(50 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed (Smoke Free)

7.4 out of 10
Good
(62 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Mentor/Cleveland Area

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (905)
The price is €73
for 1 room
includes taxes & fees
30 Jul - 31 Jul
Super 8 by Wyndham Mentor/Cleveland Area

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Cleveland - Mentor/ Willoughby. During your stay, you'll be within walking distance of Historic Kirtland. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, an ATM and a vending machine
  • Guests have great things to say about the helpful staff and the value of their stay
  • 9 minutes by car from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cleveland - Mentor/ Willoughby, you'll find a vending machine, coffee/tea in common area, and a front desk safe. Public spaces have free WiFi. Free self parking is available.

This Willoughby hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 118 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lesley

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Stayed 1 night in Apr 2025

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort

Not very clean or comfortable.

The room was not very clean. The front staff helped try to find us another room.
Stayed 1 night in Apr 2025

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble when we arrived because the staff member couldn't find the reservation we made through Expedia. She was not very helpful and basically just told my husband "well, it's not here" leaving him to figure it out. Another more helpful staff member finally found the reservation. We reserved one room for two nights and a second room for one night only when the rest of our party arrived. The first room was not great, but it was OK according to those who stayed there. The second room was unpleasant. The bed was fairly comfortable, but the floor seemed unclean. I wouldn't walk barefoot on it because I didn't want to walk on that floor and then put dirty feet in the bed. The tub faucet was rusted and in need of replacement. The bathroom door had a dent in it as if someone had punched it or banged their head on it while sitting on the toilet. The room smelled like wet dog, but it seemed to improve overnight so the smell was mostly limited to the bathroom area. The smoke alarm went off several times in the early morning. When my husband mentioned it to the staff they said they usually just tell people to take the smoke detector off the wall when that happens. That seems like a pretty unsafe and unhelpful response. It was only one night in that room, and we survived. If I had no other option, I could stay there again. However, I would definitely look elsewhere first. It was the closest hotel to our destination, but I would drive farther to stay somewhere nicer.

4/10 Poor

Thomas

The room was not too clean
Stayed 6 nights in Mar 2025

8/10 Good

Beau

Stayed 1 night in Apr 2025

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It seemed to be a nice area co.pared to other Red Roofs i have stayed at. Very quiet which i loved. Great fast service. Seemed clean. No smoke smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Mar 2025

6/10 Okay

Gregory

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fisnik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fisnik

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Staff is great and makes me feel at home everytime, appreciate all the efforts made to make my stay possible whenever I’m there! Another great say!!
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is falling apart. the room was missing items that a standard room should have had.
Stayed 1 night in Mar 2025

6/10 Okay

Lynnette J

Update beds

The stay was good BUT the king size bed was HORRIBLE! I wouldn’t mind staying there again in the beds were updated.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie G

Travelled with family
Liked: Property conditions & facilities
Glad we stayed there
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place. Avoid
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations
Stayed 1 night in Mar 2025

6/10 Okay

Joann

Liked: Staff & service
Disliked: Property conditions & facilities
My original rooms door had faulty latches, had I not informed the front desk, I may not have been able to get back into my room. They switched my rooms without hesitation and accommodated my needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Cierra

Liked: Cleanliness, amenities
Cool for a night
Stayed 1 night in Mar 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area of the property was was not a good location. Felt very unsafe. Only stayed one night book another hotel in another area.
Stayed 5 nights in Mar 2025