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Residence Inn by Marriott Cleveland Independence

3.0 star property

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Photo gallery for Residence Inn by Marriott Cleveland Independence

Lobby
Business centre
Sports court
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5101 W Creek Rd, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cuyahoga River
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Fireplace)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Fireplace)

8.6 out of 10
Excellent
(21 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Fireplace)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (Fireplace)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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  • Pet-friendly
  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,000 reviews
The price is €128
includes taxes & fees
23 Jan - 24 Jan
Courtyard by Marriott Cleveland Independence

About this property

Residence Inn by Marriott Cleveland Independence

Hotel in Independence with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Residence Inn by Marriott Cleveland Independence offers 118 accommodations, which are accessible via exterior corridors and feature video game consoles and a safe. This accommodation has separate sitting areas and includes desk chairs and dining tables. 27-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Residence Inn by Marriott Cleveland Independence gets high marks from our customers. During your stay, you're just a quick walk from Cleveland Clinic Family Health Center. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Cleveland Metroparks Zoo
  • Pets welcome for a fee
Residence Inn by Marriott Cleveland Independence offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Cleveland Independence also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star Independence hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 26 September 2025 to 15 May 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Hotel Independence
Residence Inn Marriott Cleveland Independence
Residence Inn Marriott Cleveland Independence Hotel
Residence Inn Marriott Cleveland Hotel
Residence Inn Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Hotel
Residence Inn by Marriott Cleveland Independence Independence
Hotel Residence Inn by Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Independence
Residence Inn Marriott Cleveland
Residence Marriott Cleveland

Residence Inn by Marriott Cleveland Independence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clran
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew, Garfield Height

Stayed 2 nights in Sep 2025

6/10 Okay

Tabatha

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First off the lady and gentleman at checkout were very welcoming and greeted us with a smile. They made check-in so easy and hassle free. Once we got to our room though, I was completely underwhelmed. The rooms smelt old, the chairs were peeling, there was black around the air vents, the kitchen had 1 cup and lacked a lot of dishes, the walls in the kitchen had some kind of liquid splatter on it. All in all would I stay here again? Probably not, but I have seen worse.
Stayed 1 night in Oct 2025

4/10 Poor

SARA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Kitchen was dirty, refrigerator was not clean, the oven was filthy
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Lavont

Loved It
Stayed 2 nights in Oct 2025

8/10 Good

Angela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The shower stall needs a deeper cleaning. There is pink residue on the back wall under the faucet. A pube was on the wall. :/ Other than that, beds were comfy, temperature of room adjusted easily, areas other than bathroom issue were clean/ fresh. Breakfast was good. Oh, you have to hold down the lever when flushing toilet then let go or it may not refill.
Stayed 1 night in Oct 2025

8/10 Good

Christine

Liked: Staff & service, amenities
Staff was great. Buffet breakfast, good quality. Room slightly outdated,waethered carpet. Bed was not very comfortable in comparison to other Marriot properties.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was kind, the room was clean, the kitchen had everything we needed
Stayed 4 nights in Sep 2025

6/10 Okay

Candice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for pool days
Stayed 1 night in Jun 2025

6/10 Okay

Sarah Simpson

Travelled with family
Liked: Staff & service
Staff was great - very helpful and nice. Room wasn't bad and was clean. Area around was nice, but outside the rooms at night felt unsafe. Lots of yelling and maybe some arguing.
Stayed 1 night in Sep 2025

8/10 Good

LATRESIA

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Vesna

Stayed 2 nights in Sep 2025

4/10 Poor

george

Disliked: Cleanliness, property conditions & facilities
The only thing good was the manager and the breakfast. The rooms were filthy, things were moldy, broken dishwasher
Stayed 5 nights in Sep 2025

8/10 Good

Daphine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here while traveling to Cleveland for a week with our 2 cats. The suite was large and comfortable. It was clean but showing wear and tear. Stains on the couch and the carpet was wrinkled. The floor in the kitchen was very sticky. Our biggest complaint was that house keeping did not come for a refresh when scheduled or when requested. I had to go to the office to get more towels, trash bags and coffee pods. The property out side was very nice, quiet and felt very safe. For the price we would stay again but not exceptional.
Stayed 7 nights in Sep 2025

4/10 Poor

Regina

Disliked: Property conditions & facilities
Could be much cleaner, rugs were filthy, never brought clean towels unless we asked, weird odor when first walking in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 4 nights in Aug 2025

6/10 Okay

ELIZABETH

Business traveller

Not ideal for solo female

Didn’t like that after you check in have to go back outside & walk to another building to find your room, mine was on ground floor, anyone could follow me, 2 big windows on ground too, when walked out my door anyone could be waiting outside. Had to walk back to lobby to meet Grubhub food delivery person. Wouldn’t stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Eshwaran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel with unprofessional & bitter experience

Had a very disappointing experience at Residence Inn Cleveland Independence. Upon check-in at around 7:30 PM, was informed at the front desk that my reservation could not be honored and has been relocated. No prior email or call was given prior. Upon checking the alternatie accomodation, it was a much much lower-quality hotel: old, noisy, poorly rated, and without breakfast that was included in my original booking. When concerns were raised, they offered reward points instead and no proper adjustment in pricing for being re-accommodated in a cheaper hotel. Finally, after insisting, was able to negotiate to check back in next day. Have never had experienced such an unprofessional handling. If I wanted a budget hotel, I would have booked one myself. Marriott should not operate in a way that charges guests for a premium stay and then shuffles them to lower-rated properties without notice. This was one of the most disappointing hotel experiences I’ve had. For some nice words, the rooms were excellent, very clean, spacious and very much comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was wonderful. staff was amazing, rooms were super clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Porchlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room nice.
Stayed 1 night in Sep 2025

2/10 Terrible

antonio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had rats running around the hallway
Stayed 1 night in Sep 2025

10/10 Excellent

Shaquita

Liked: Cleanliness, amenities
I had a great experience I will recommend and will be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tay, Shaker Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice & helpful. Rooms was clean. Surrounded by lots of restaurants & free way access. Plenty of parking. Great for extended stays
Stayed 9 nights in Aug 2025