6/10 OK
Melodie
Matkusti perheen kanssa, Liikematkailija
18.3.2025
I was traveling with my BIL for tests at Cleveland Clinic. We arrived at midnight for check-in and treated well. Upon getting into our room it appeared to have been cleaned and reset. However the wood floors had dirt and crumbs all over, the light blue furniture was dirty and stained and toothpaste was still on the sink. It wasn’t bad enough to wait on housekeeping or get another room. We had great customer service with all but one front desk clerk who upon asking to make shuttle arrangements to Cleveland Clinic she informed me the shuttle had a flat tire, she didn’t know how long it would be out of service, and no she did not have the number to Cleveland Clinic Shuttle. ***If you cross the street and go into the Diabetic building (X building) the staff will personally call you a shuttle to take you to any building on campus. The service in the bar was excellent and it felt like family. Best French Dip ever eaten and the cheesecake was delicious and overpriced. Overall, it was a quiet environment, with good customer service and is walking distance to a beautiful grocery store making it ideal if you have family receiving care at CC.
Melodie
Yöpyi 4 yötä maaliskuussa 2025