6/10 Okay
Pamela
Travelled with family and small children
18 Mar 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The biggest plus for this property was the interaction with the manager and staff they were very friendly and tried to be as helpful as they could. They were booked to capacity and had no rooms available on the ground floor and there was no elevator (honestly did not think to check or let them know of our disabilities during booking and just assumed they had one since there was more than one floor, I will know better next time we travel) Since both my husband and myself are handicapped the manager took it upon himself to carry up the bulk of our luggage to our room, he was very apologetic the entire time and we greatly appreciated it!! When we saw him the following evening he again apologized and asked if we were staying a third night, if so he would move us.
Unfortunately the negatives of our stay outweigh the positives here are the ones you may want to consider before booking your stay with: Beds are horrible and it felt like sleeping on just a box spring =uncomfortable sleep and waking up in pain, Cleanliness needs to be improved it was not horrible but not good: it needed dusting, the shower head has a ton of water buildup on it, it was squealing your entire shower, had no pressure, the tub was very slippery our son fell so we all had to be very careful so we would not have a fall again. Indoor pool cold and needs bottom repair hot tub temperature good but needs repair also. Breakfast had no variety nor did it look good. Unfortunately, we would not stay here again.
Pamela
Stayed 2 nights in Mar 2025