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Grand Oriental Hotel

3.5 star property

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Lobby
Buffet
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

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2 York Street, 2, Colombo, Western Province, 00200
  • Place, Pettah Market
    ‪6 min walk‬
  • Place, Bally's Casino
    ‪10 min walk‬
  • Place, Galle Face Green
    ‪15 min walk‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Budget Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Grand Oriental Hotel

Central hotel connected to a shopping centre in Colombo with 3 restaurants
This hotel features 3 restaurants, a full-service spa and a nightclub. WiFi in public areas is free. Additionally, 4 bars/lounges, a snack bar/deli and a sauna are on-site.
Grand Oriental Hotel offers 80 accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Cinnomon Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
With your stay at Grand Oriental Hotel, you're connected to a shopping centre and just a quick walk from St Peter's Church. Features include free WiFi in public areas, plus 3 restaurants and 4 bars.
  • Free WiFi
  • For dining with ocean views, stop by Harbour Room, one of the property's 3 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Indulge with aromatherapy or massages at Cinnomon Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Steps from St Peter's Church and 6 minutes on foot from Sambodhi Chaitiya
  • Airport shuttle service available for a fee
Grand Oriental Hotel offers its guests a full-service spa and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. A nightclub, spa services, and multilingual staff are also featured at Grand Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Colombo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Harbour Room – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Sri Lankan – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Tap Bar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 14 for adults and USD 7 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Harbour Room
  • Sri Lankan
  • Tap Bar

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Nightclub
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1837
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 16.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 23.01
  • New Year's Eve (31 December) Gala Dinner per child: USD 23.01 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 7 for children
  • Airport shuttle fee: USD 46 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Oriental
Grand Oriental Colombo
Grand Oriental Hotel
Grand Oriental Hotel Colombo
Hotel Grand Oriental
Grand Oriental Hotel Hotel
Grand Oriental Hotel Colombo
Grand Oriental Hotel Hotel Colombo

Grand Oriental Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 342 reviews
Rating 8 - Good. 139 out of 342 reviews
Rating 6 - Okay. 80 out of 342 reviews
Rating 4 - Poor. 32 out of 342 reviews
Rating 2 - Terrible. 21 out of 342 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Wendy, Tampa, FL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is antique but could be in better conditions. There was no cleaning for me ,rotten fruits , mold , door has no way of knowing who is knocking. There was tresspasing from Nadja Hussein.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sunil, WEST BAY

Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Jegan, Ajax

Washroom not clean enough
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

fazida binte

Business traveller

Receptionists need to go for training

The location is good. Restaurant service is excellent Receptionists are unhelpful and cold Need to go for training on service
Stayed 2 nights in Feb 2020

8/10 Good

Merilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The rooms very old but clean
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
A nice hotel ...many years ago. Nice staff, very dirty floors, a wornout hotel😉
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 21 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Fascinating historical building, wonderful view of harbour from top floor restaurant, very helpful staff. But grubby throughout, walls, doors and furnishings particularly so. Food in restaurant uninspiring and overpriced. Second bedside cabinet and light missing in deluxe double room, only provided when I made a fuss at Reception, showing the photo of room as advertised (much better appointed!). Waited until 2.30. p.m. for room to be cleaned next day. Over time, became reconciled (resigned?) to the situation, and look back with some fondness, but only because of the personal charm of some staff members and the hotel’s undeniable character.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

adam

Liked: Cleanliness, staff & service, room comfort

Serendipity Doo Dah...

It's in the name: a grand, old, lovely establishment... Pleasant, friendly staff... Just the one Lankan restaurant in da hood: Pillawoos, with the standard fare of short eats, biriyani and so on. Very much a man scene... I could hear clearly midnight yapping from the next room, so the old walls must be thin which is surprising. One thing that bugged me was the Xmas jingles being played in the lobby and lift... Why not some Lankan mini-bus music?
Stayed 1 night in Dec 2019

6/10 Okay

Ding

Liked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019

8/10 Good

adam

Liked: Cleanliness, staff & service, room comfort

Serendipity Doo Dah...

lovely staff and a tip top location in the Fort... walls were thin and could hear midnight yappy neighbours... the Xmas carols bugged me in the lobby and lift... (why not Lankan music?)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I am happy to stay again very good service reception staff really helpful.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
We simply Love that quaint GOH Great value in a perfect lock
Stayed 1 night in Nov 2019

4/10 Poor

Mogan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019