Garden of the Gods Resort and Club

Property class: 4.5
VIP Access

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Photo gallery for Garden of the Gods Resort and Club

3 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Creator video
Interior
Exterior
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3320 Mesa Rd, Colorado Springs, CO, 80904
  • Place, Garden of the Gods
    ‪13 min walk‬
  • Place, Rock Ledge Ranch Historic Site
    ‪1 min drive‬
  • Place, Glen Eyrie Castle
    ‪4 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Club Room, 2 Queen Beds (Lodge)

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed (Lodge, Deluxe - 1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Lodge)

9.6 out of 10
Exceptional
(39 reviews)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Lodge Master)

  • Mountain view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cottage, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cottage Room - 2 Queens

9.6 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Accessible (Lodge)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Casita)

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Casita)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Cottage)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Cottage)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Casita)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Bedrooms (Casita, 2 Kings)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

Room, 2 Bedrooms (Cottage, 2 Kings)

  • Sleeps 4
  • 2 King Beds

Room, 2 Bedrooms (Cottage, 2 Queens and 1 King)

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Bedrooms (Casita, 1 King 2 Queens)

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 3 Bedrooms (Cottage, 2 Kings 2 Queens)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Room, 3 Bedrooms (Casita, 2 Kings 2 Queens)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Similar properties

About this property

Garden of the Gods Resort and Club

3 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a golf course, 2 bars/lounges and a fitness centre are on-site.
Garden of the Gods Resort and Club offers 117 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and 4 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Garden of the Gods Resort and Club. During your stay, you'll be close to Garden of the Gods. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • For dining with garden views, stop by Grand View Dining Room, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body scrubs or detox wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a gym
  • Just a 3-minute drive from Garden of the Gods and 6 minutes from Colorado College
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
As a guest of Garden of the Gods Resort and Club, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 8654 square feet (804 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Garden of the Gods Resort and Club. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4.5-star Colorado Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Grand View Dining Room – Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Kissing Camels Grille – Overlooking the golf course and garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Rocks Lounge – Overlooking the garden, this restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 to 35 for adults and USD 10 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grand View Dining Room
  • Kissing Camels Grille
  • The Rocks Lounge

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • 4 outdoor pickleball courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,654 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Built in 1951
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 September to 23 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay, plus a one-time cleaning fee of USD 200
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 35 for adults and USD 10 to 25 for children
  • Airport shuttle fee: USD 75 per person (one-way)
  • Pet fee: USD 200 per accommodation, per stay plus a one-off USD 200 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Garden of the Gods Resort and Club offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
To maintain a calming atmosphere, cell phone use is limited at the resort.
This property has an outdoor infinity pool for adults, open seasonally.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Garden Gods Club
Lodge Garden Gods Club Colorado Springs
Lodge Garden Gods Club Hotel
Lodge Garden Gods Club Hotel Colorado Springs
Garden Gods Club Resort Colorado Springs
Garden Gods Club Resort
Garden Gods Club Colorado Springs
Garden Gods Club
The Lodge At Garden Of Gods Club Colorado Springs Hotel
Garden of the Gods Club Resort
The Lodge at Garden of the Gods Club
Of The Gods Colorado Springs
Garden of the Gods Resort and Club Hotel
Garden of the Gods Resort and Club Colorado Springs
Garden of the Gods Resort and Club Hotel Colorado Springs

Garden of the Gods Resort and Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1018 reviews
Rating 8 - Good. 115 out of 1018 reviews
Rating 6 - Okay. 55 out of 1018 reviews
Rating 4 - Poor. 21 out of 1018 reviews
Rating 2 - Terrible. 15 out of 1018 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a wonderful stay at the Garden of the Gods Resort. The customer service is exceptional. Depending on what room you’re in the walk to and from the lobby can be lengthy but the entire resort is a beautiful place to explore.
Stayed 1 night in Jan 2026

10/10 Excellent

Bertha, Edinburg

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Everything about my stay was impressive. A major storm rolled in on my second night, and by morning fresh snow blanketed Garden of the Gods Park, creating a breathtaking view right from my room. Because I booked through Hotels.com, I received a room upgrade along with nightly expense credits, which was a wonderful bonus. The room itself was outstanding, with a spacious living area featuring a cozy fireplace and a luxurious bathroom complete with a huge soaking tub — perfect after a cold, snowy day. While I didn't catch the names of all the amazing staff, a few stood out. Ella was an exceptional host who checked in with me before, during, and after my stay, making sure I had everything I needed and that my Hotels.com benefits were fully applied. One evening, I enjoyed a fantastic dinner at one of the on-site restaurants, complete with stunning views of Garden of the Gods Park; Jodie was a warm, attentive, and genuinely friendly server who made the experience even better. At the spa, Erica provided a treatment that was both skilled and welcoming. From start to finish, this stay truly lived up to its name — it felt like a real resort experience in every sense.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuliia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Everything was great from start to finish, and the views from our room were absolutely stunning. A special thank you to Sarah at the concierge desk, she truly went above and beyond to make our stay memorable with her exceptional service and attention to detail. We felt very well taken care of and can’t wait to come back again. Highly recommend!
Stayed 2 nights in Jan 2026

2/10 Terrible

David, Burlingame

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My wife booked us this trip and wanted to surprise me for my birthday, which was on Christmas Day.  I was super excited to stay here.  Upon arrival, the valet staff was polite.  We checked in, and we were happy to be here. Not knowing, my big surprise when I pulled back the bed covers.  A total of three stains were on the sheets.  We were disgusted by how a 4-star resort can make a mistake like this.  My wife was furious and wanted to leave. Instead, we walked back to the front desk to let them know, they said sorry and will change the sheets.  We came back to the room after our dinner at the Grand View (food was decent, presentation was not good, the food was sliding all over the plate before we received it). Our server was great, so we tipped 22%. We went back to our room.  Yes, the sheets were changed, but then they put another stained pillow on top of the clean sheets. We stayed 12/26-12/28 and have tried to call them and have their customer service liaison or GM reach out to us.  We have not heard any reply or feedback.  We will never return to a place that sells "WELLNESS" and makes us feel like we need to go get tested.  Your team needs to figure out what hospitality is.  Non was given, no manager reached out, and the experience is very unprofessional. No manager on site? Ridiculous!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

4/10 Poor

PRISCILLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My rating dropped from what would have been a 5 to 2 due to the checkout employee. The room was spectacular. The check in staff (Philip) was wonderful. The restaurant food and staff was incredible. However at checkout, (young BOY whose name started with a C) was completely apathetic and downright indifferent to us. I specially went to buy a new robe and he brought me ( threw it on the counter) a torn used one claiming, “ it was the best one he could find” and tried to charge me much more than what was stated on the price sheet placed in the room. I waited nearly 35 min while he ignored us and as they looked for a “new one”while he treated us as if he was doing us a favor. He is in desperate need of etiquette training and proper respect!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2025

2/10 Terrible

An

Stayed 1 night in Dec 2025

10/10 Excellent

Garrett

Stayed 1 night in Dec 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities
The room was beautiful! The staff were friendly and great to work with!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities
Staff was great, room needed some minor work. Broken inserts in shutters, bed frame gouge in corner. Reading lights in headboard not functional. Very close to a total 5 star experience, more like 4.5. Better between guest room inspection would bring to Helmsley level.
Stayed 1 night in Jan 2026

8/10 Good

Evan, colorado springs

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Was supposed to get a view but did not. When I inquired they said they only had 2 queen beds. Need a king. I Will return but will make sure i get what i paid for in advance.
Stayed 1 night in Dec 2025

10/10 Excellent

melanie, Plano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view! The staff! Housekeeping is excellent and fast. Love the different bar areas. We enjoyed the barista/coffee shop every day.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pablo

Stayed 4 nights in Dec 2025

10/10 Excellent

Earl, Colorado Springs

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, wonderful room. Spacious for two adults and two kids. Had the perfect view of Garden of the Gods - and even got to see the Pikes Peak NYE fireworks! Will definitely be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Out of this world amazing. Peaceful views abd vibes. Food was incredible. Rooms and room views 10/10. Feels like a hidden gem. The staff are above and beyond.
Stayed 1 night in Jan 2026

6/10 Okay

Gladis

Stayed 4 nights in Dec 2025

10/10 Excellent

Taylor

Stayed 2 nights in Dec 2025

10/10 Excellent

Dawn

Stayed 4 nights in Dec 2025

10/10 Excellent

Rizwan, Prosper

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great relaxed stay with family.
Stayed 2 nights in Dec 2025

2/10 Terrible

An

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is horrible, they claim that they have no manager on call, zero service recovery efforts, housekeeping was horrible. Do not waste your money on this so-called resort. Go straight to Broadmoor if you want to splurge or just look for other hotels that have reliable ratings. One of the worst encounter with staff that are supposed to be in the service industry but clearly have poor training
Stayed 1 night in Dec 2025