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Candlewood Suites Polaris by IHG

2.5 star property

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Photo gallery for Candlewood Suites Polaris by IHG

Pillow-top beds, desk, blackout curtains, iron/ironing board
Property amenity
Indoor spa tub
Property entrance
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8515 Lyra Dr, Columbus, OH, 43240
  • Place, Magic Mountain Fun Center
    ‪5 min walk‬
  • Place, Polaris Fashion Place
    ‪11 min walk‬
  • Place, Topgolf
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

Room amenity

Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

Room amenity

Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Polaris by IHG

This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Polaris by IHG offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

During your stay at Candlewood Suites Polaris by IHG, you're just a quick walk from Magic Mountain Fun Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Polaris Fashion Place and 14 minutes from Ohio State University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Polaris by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Polaris by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 3 (weight limit: 79 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Polaris
Candlewood Suites Polaris
Candlewood Suites Polaris Columbus
Candlewood Suites Polaris Hotel
Candlewood Suites Polaris Hotel Columbus
Candlewood Columbus
Candlewood Suites Polaris Columbus, Ohio
Columbus Candlewood Suites
Candlewood Suites Polaris Aparthotel Columbus
Candlewood Suites Polaris Aparthotel
Candlewood Suites Columbus

Candlewood Suites Polaris by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was amazing, and the staff was great and very helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything nice and great location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ciara

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel, nice hot tub
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Than you I had a great stay
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities
The room was very clean and comfortable. The young man, Garrett, at the front desk was polite, courteous and very helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Spacious rooms. Clean. Couple restaurants across street.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were very helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities
Hôtel was quiet, good equipment
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a full size refrigerator staff was great and was very pet friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, great price and solid location.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Michael

We walked in the main lobby and it immediately smelled like weed. Had we not prepaid, we would’ve turned around and walked out. The location is excellent. Right off the interstate with tons of restaurants and shops around. But there are lots of other hotels there that probably don’t smell like a Grateful Dead concert. It’s an extended stay hotel, so probably should’ve been a sign that people live there and feel more comfortable doing recreational habits.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, convenient, affordable and spacious
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
great location with restaurants and stores
Stayed 5 nights in May 2023
Verified

10/10 Excellent

kyisha

I usually stay here when in Columbus our room did not have the amount of towels and things we needed and the dish washer was full of dirty dishes from the previous stay. Room was not as clean as it should be with crumbs under the table and and the room did not look vacuumed or swept.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchenette was a big help for our week long stay.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Darrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything that surrounding the hotel with plenty restaurants and other great shopping
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Takisha

Liked: Amenities
Nice hotel, location is great. Hotel could be cleaner.
Stayed 8 nights in Sep 2024
Verified

6/10 Okay

Logan

Liked: Cleanliness
The rooms are a little outdated no USB to hook up electronics, the side walks were covered with snow no safe place to walk. Whoever did the plowing did a horrible job couldn’t park close because they used the close parking spots to store the snow bank
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Lucinda

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and room was dirty. Also, there were uneven floors by the air conditioner (possible water damage). The parking lot had very limited parking and not well lit, which is likely why it a prime spot for car break-ins here lately, which made me feel unsafe to stay. Thankfully, once I addressed my concerns, the hotel did refund me my money.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice and quiet
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is easy lots of places to eat at and close by for shopping
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Audwynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was easy to get to from the highway and you have multiple national restaurants within a 3 minute walk. Would stay here again for sure! Also the front desk was very nice!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant people, clean, spacious suites with everything I needed
Stayed 1 night in Nov 2022

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