2/10 Terrible
Brittany
Travelled with family, Travelled with partner, Travelled with group
20 Oct 2025
I would never recommend this hotel to anyone!!
I booked a room back in September 2025 for October 2025. 4 days before my check in, the hotel calls and says that there's an issue with my card so they take my credit card info over the phone. The next day, I check prices again and notice the room is $57ish cheaper for the weekend than it was when I initially booked in September so I cancelled and made a new reservation. I arrive on the day of check in and am told Expedia was supposed to call me (even though the hotel called me Tuesday) because there was an issue with my card. Picture this... it's after 9pm, I have a car full of people, a softball tournament early the next morning and am told my room has been given away. I was told not to worry, they saved a room for me next door at their "sister property" for the same rate. I arrive next door.. there's next to no parking, I'm told I'm getting a king with a pull out couch vs the 2 queens and pull out couch I had booked AND the rate is higher. I'm told not to worry though because it's a 4 star hotel. IT WAS THE MOST HORRIBLE WEEKEND. I wouldn't recommend Staybridge or Holiday Inn. They charge you extra, lie and have the audacity to charge for parking and they have more rooms than parking spaces. Not a good area at all, pay the extra couple dollars and stay somewhere else, I wish I would have. And then when you call the following Monday, the manager will hang up on you and put you on hold forever. TERRIBLE!!!
Brittany
Stayed 2 nights in Oct 2025

























