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Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

4.0 star property

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Photo gallery for Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

Interior detail
Restaurant
Exterior
Cocktail bar
Outdoor pool, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Place, Memorial Hermann
    ‪7 min walk‬
  • Place, Main Event Entertainment
    ‪10 min walk‬
  • Place, Woodlands Mall
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

9.4 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(88 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG offers 152 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG. During your stay, you're just a quick walk from Main Event Entertainment. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Main Event Entertainment and a 1-minute drive from Memorial Hermann
  • Free local-area shuttle service
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 7770 square feet (722 square metres) and includes conference space. The business-friendly Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Shenandoah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Johnny's – On-site restaurant.
The Blue Bar – On-site cocktail bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,770 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (178 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG
Crowne Plaza Shenandoah an IHG Hotel
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah - The Woodlands Area by IHG Hotel
Crowne Plaza Shenandoah - The Woodlands Area by IHG Shenandoah

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 713 out of 1007 reviews
Rating 8 - Good. 169 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ethan

Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice will return, do need extra carts for bring up luggage - Two carts are not enough for guest
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff s always very friendly. Hotel is near lots of restaurants and just a few minutes away from the Woodlands Mall. Very nice and clean. This hotel does not have a breakfast room as other hotels do, but hey have a restaurant/bar on the first floor.
Stayed 2 nights in Nov 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities
Damages to the entry door (looks like it was previously kicked in), damaged bed, blinds that don’t fully close, no bathroom fan.
Stayed 2 nights in Nov 2025

6/10 Okay

Aja

Travelled with partner
Disliked: Amenities
It was okay the waiting staff didn't wait on my self nor wife we seen another order something completely different from the menu when we inquired about it the Hispanic waiter said it was nothing he could do we would have or what was on the menu
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Love this place and the restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and helpful.
Stayed 2 nights in Nov 2025

6/10 Okay

Vicki, Needville

The room was adequate for needs, some slight disrepair. The only menu offering was for dinner and happy hour. No breakfast menu was offered.. My number one complaint was that it was very noisy with doors opening and closing all night long, people talking and running up and down the hall it as though every guest was booked on the fourth floor. Not at all a restful evening. No interaction with staff other than a gentlemen taking my credit card for incidentals, which were not used and is still pending on my card. Very disappointing for such a once well established hotel brand. Will not be using this facility again.
Stayed 1 night in Nov 2025

10/10 Excellent

Shelby

Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Service was exceptional.
Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was very clean. The staff professional and the breakfast was great. The one best thing was the extreme quietness. No outside noise waking me up.
Stayed 1 night in Nov 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was truly unforgettable thanks to the excellent staff and Ms. Avis. I loved the peaceful, secluded setting away from the busy freeway, and the on-site restaurant offered exceptional dining options for both dinner and breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Courtney, Monroe

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk and restaurant staff were very friendly and kind. The breakfast menu was very good. Only noticeable downer was the padded vinyl headboard was worn in one large spot.
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room; nice staff; easy check-in; just as advertised
Stayed 1 night in Nov 2025

6/10 Okay

Ann

Stayed 1 night in Nov 2025

6/10 Okay

Alexandria

I would have said excellent however
Stayed 2 nights in Nov 2025

10/10 Excellent

Gina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Angelia, Lufkin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the Hotel was very professional and friendly. The room was very nice and clean and the bed was comfortable. We would deninately stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Margarita

Stayed 1 night in Nov 2025

10/10 Excellent

Walter, Huntsville

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Walter, Huntsville

Liked: Cleanliness, amenities, property conditions & facilities
Room was, restroom was clean. Staff friendly. So nice we booked a extra night.
Stayed 1 night in Nov 2025