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Phoenix Copenhagen

4.5 star property

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Photo gallery for Phoenix Copenhagen

Exterior
Lounge
Meeting facility
1 bedroom, minibar, in-room safe, desk
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Place, Tivoli Gardens
    ‪3 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(105 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard single room

1 bedroom, minibar, in-room safe, desk

Standard single room

8.6 out of 10
Excellent
(52 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

1 bedroom, minibar, in-room safe, desk

Executive Double room with a double bed or twin beds with Lounge access

9.0 out of 10
Wonderful
(54 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

1 bedroom, minibar, in-room safe, desk

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Small double room - 140cm Bed

1 bedroom, minibar, in-room safe, desk

Small double room - 140cm Bed

8.6 out of 10
Excellent
(70 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(56 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior single room

1 bedroom, minibar, in-room safe, desk

Superior single room

9.2 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Phoenix Copenhagen

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
Phoenix Copenhagen offers 213 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Phoenix Copenhagen. During your stay, you're just a quick walk from Nyhavn. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Books & Ale, a diner that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from Nyhavn and 6 minutes on foot from Strøget
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Books & Ale – This diner specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14953779
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Reviews

Phoenix Copenhagen Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1203 out of 1917 reviews
Rating 8 - Good. 487 out of 1917 reviews
Rating 6 - Okay. 152 out of 1917 reviews
Rating 4 - Poor. 48 out of 1917 reviews
Rating 2 - Terrible. 27 out of 1917 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, excellent beds!
Stayed 2 nights in Sep 2025

8/10 Good

John, Marietta

Liked: Staff & service, property conditions & facilities
Junior suite was very nice
Stayed 3 nights in Jul 2025

8/10 Good

Charlotte, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and great location; very nice breakfast. Bathtub was a problem, too difficult to access.
Stayed 6 nights in Jun 2025

2/10 Terrible

Mackenzie

Stayed 1 night in Jul 2025

10/10 Excellent

Dalia

Stayed 2 nights in Jul 2025

8/10 Good

bent

Stayed 2 nights in Jul 2025

10/10 Excellent

Kalambayi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location which is near all major activities and the willingness to help by the hotel staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jia-en

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, impeccably clean rooms and very friendly staff. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location, quiet, and comfortable. Easy walk to public transportation + so much to do around the property. The staff is very helpful + friendly. Definitely recommend & would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love the location and the stay.

We had an excellent stay with this hotel. It has a great location near many of the sites you wish to see. The staff was exceptional. Like many of the old hotels in the Nordic countries the rooms are on the smallish side but nicely equipped with amenities.
Stayed 3 nights in Jul 2025

6/10 Okay

sarah

Travelled with family
Didn’t like the bedding, very thin mattress when worse pillows which were aware and small and not comfortable at all
Stayed 3 nights in Jul 2025

8/10 Good

janinne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful, great location, staff were very friendly. Would stay again.
Stayed 4 nights in Jul 2025

4/10 Poor

Terresa

Business traveller
Disliked: Cleanliness, property conditions & facilities
worst housekeeping I had ever experienced in my life. In my five days stay, two days they forgot to clean the room, even with please clean the room sign on. Other time they forgot the towels, drinking glasses and coffee cup.
Stayed 5 nights in Jul 2025

10/10 Excellent

Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the structure-architecture of the hotel and especially the location - we were so close (walking) to so many attractions in Copenhagen
Stayed 2 nights in Jul 2025

6/10 Okay

Joyce

Stayed 2 nights in Jul 2025

10/10 Excellent

Federico

Stayed 3 nights in Jun 2025

8/10 Good

Scott

Stayed 6 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Phoenix was located perfectly for walking to the Palace, Nye Haven for dining and so many shops. Great place!
Stayed 4 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The location was very central.
Stayed 4 nights in Jul 2025

2/10 Terrible

Gil

Business traveller
Disliked: Amenities, property conditions & facilities
Sub par in every respect. Bed uncomfortable. Floor slanted.
Stayed 2 nights in Jul 2025

10/10 Excellent

JUAN

Stayed 3 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 2 city blocks to everything you want to see. Staff was very friendly, rooms were clean and quiet. Would definitely stay again.
Stayed 4 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Easy, great stay at a centrally-located hotel. Only major con is the way the room is set up - there’s only really space to lay your luggage out in the front of the room, and the bathroom door doesn’t stay open so I needed to use my luggage to keep the door open. Also, the mini bar people come pretty early like 9AM.
Stayed 5 nights in Jul 2025