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Phoenix Copenhagen

4.5 star property

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Photo gallery for Phoenix Copenhagen

Exterior
Property preview
Minibar, in-room safe, desk, free WiFi
Lobby lounge
Suite with Lounge access | Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Kongens Nytorv
    ‪4 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪23 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

Minibar, in-room safe, desk, free WiFi

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(112 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard single room

Minibar, in-room safe, desk, free WiFi

Standard single room

8.6 out of 10
Excellent
(61 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

Minibar, in-room safe, desk, free WiFi

Executive Double room with a double bed or twin beds with Lounge access

9.2 out of 10
Wonderful
(56 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

Minibar, in-room safe, desk, free WiFi

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Compact double room

Minibar, in-room safe, desk, free WiFi

Compact double room

8.6 out of 10
Excellent
(73 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

Minibar, in-room safe, desk, free WiFi

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(64 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior single room

Minibar, in-room safe, desk, free WiFi

Superior single room

9.4 out of 10
Exceptional
(27 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Phoenix Copenhagen

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
Phoenix Copenhagen offers 213 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Phoenix Copenhagen. During your stay, you're just a quick walk from Nyhavn. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Books & Ale, a diner that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the breakfast
  • Just a 2-minute walk from Nyhavn and 6 minutes on foot from Strøget
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Books & Ale – This diner specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14953779
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Phoenix Copenhagen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1228 out of 1966 reviews
Rating 8 - Good. 499 out of 1966 reviews
Rating 6 - Okay. 161 out of 1966 reviews
Rating 4 - Poor. 51 out of 1966 reviews
Rating 2 - Terrible. 27 out of 1966 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rene, Dickinson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was very attentive. They offered me a better room than what I reserved and constantly offering help. The breakfast bar was really good with many options.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

10/10 Excellent

Bodil

Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe area
Stayed 3 nights in Oct 2025

10/10 Excellent

Marj, Maple Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The only issue was our Superior Double Room was located facing a side street, directly over the loading bay doors. There were trucks starting before 3:00 am and metal banging sounds which made it hard to sleep. Wondering if booking through Travelocity results in less desirably located rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Traci

Stayed 2 nights in Oct 2025

10/10 Excellent

Allison, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Small but comfortable rooms. Amenities weren’t great, hairdryer in room didn’t work, bedside lamps didn’t work and the hotel bar was under renovation, but the staff was pleasant the breakfast delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and seemed historic. Very central and all the main sights are within walking distance from here. The rooms were well setup although quite cozy. Also the mattresses was very soft for me, I am used to sleeping on firm mattress.
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, room comfort
Disappointed with our stay to be honest , expensive for the size of the room and no breakfast When we left the Copenhagen marathon was on so all roads were closed and we had to walk to the port 4 miles away to catch our cruise with large suitcases as no Ubers in the city centre They could have informed us on booking or even a courtesy e mail before hand Room was ok , small though and don’t like the nespresso machine it was broken
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place for older couples... Good breakfast and walkable... I'm not sure that it is ideal for those who drive or want to see nature.
Stayed 3 nights in Jun 2025

10/10 Excellent

Margaret

Stayed 6 nights in Sep 2025

10/10 Excellent

Shere

Stayed 1 night in Oct 2025

10/10 Excellent

arne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location
Stayed 1 night in Sep 2025

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, extremely walkable. Friendly and professional staff. Quiet and very comfortable, very clean room. I would choose this hotel again!
Stayed 4 nights in Jul 2025

8/10 Good

Stuart

Business traveller

OK, not the worst, not the best

Good location, albeit it's on the corner of a road so there is road noise. Somewhat dated now so a few things a little tired but overall absolutely fine. Not the best, not the worst. Service from the front desk was exceptionally helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Stayed 4 nights in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Quiet hotel. Friendly and attentive staff. I'll be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angie

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights before a cruise. Hotel is in a quiet area but walkable to many major sites. Lots of restaurant options in area and two grocery stores near by. A metro stop very close too. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

10/10 Excellent

Yovone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Benjamin Walter

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location. Beautiful clean facilities. Hotel bar is closed for renovations. I am VERY patient with small hotel rooms in Europe, but these rooms are VERY tight. Full size bed (small - not a king/queen). Size of other furniture in room makes for a very tight room - limited space for suitcase, had to put on the window seal.
Stayed 4 nights in Sep 2025

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