Phoenix Copenhagen

4.5 star property

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Photo gallery for Phoenix Copenhagen

Exterior
1 bedroom, minibar, in-room safe, desk
Lounge
Lounge
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Nyhavn
    ‪4 min walk‬
  • Strøget
    ‪7 min walk‬
  • Tivoli Gardens
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(97 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard single room

8.6 out of 10
Excellent
(51 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double room with a double bed or twin beds with Lounge access

9.0 out of 10
Wonderful
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(56 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior single room

9.2 out of 10
Wonderful
(24 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Small double room - 140cm Bed

8.6 out of 10
Excellent
(67 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Phoenix Copenhagen

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
Phoenix Copenhagen offers 213 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Phoenix Copenhagen. During your stay, you're just a quick walk from Nyhavn. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Books & Ale, a diner that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 2-minute walk from Nyhavn and 6 minutes on foot from Strøget
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Books & Ale – This diner specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14953779
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Phoenix Copenhagen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1173 out of 1874 reviews
Rating 8 - Good. 482 out of 1874 reviews
Rating 6 - Okay. 145 out of 1874 reviews
Rating 4 - Poor. 46 out of 1874 reviews
Rating 2 - Terrible. 28 out of 1874 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean. Amazing location.
Stayed 1 night in May 2025

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
The rooms was very nice, stayed in the Rosborg suite. No pool or sauna though. The bar was just ok. Area was excellent, close walk to everything
Stayed 4 nights in May 2025

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice staff, delicious breakfast, perfect location to explore the city.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in the centre of the city perfect for exploring.
Stayed 4 nights in May 2025

10/10 Excellent

Ashrymaty, Long Island City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff is extremely helpful. Allowed us an early check in which was much appreciated after our long flight.
Stayed 2 nights in May 2025

10/10 Excellent

Janet, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a straight line walk to the most convenient metro station. Very convenient.
Stayed 2 nights in May 2025

6/10 Okay

Shahrzad

Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four day vacation

Great location. Nice neighborhood. The entire hotel was very clean. Bar was very nice. Great spa tub.
Stayed 3 nights in May 2025

10/10 Excellent

LiFei

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Great breakfast. Definitely will stay again if re-visit Copenhagen.
Stayed 5 nights in May 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for is to stay. The hotel had everything I needed for a safe and comfortable stay.
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here it’s an awesome place!

The location of the place is 10 out of 10 The place is huge and the host was very helpful and communicated back immediately
Stayed 2 nights in May 2025

10/10 Excellent

William S

Stayed 2 nights in May 2025

10/10 Excellent

Khosrow S., VERMILLION

Travelled with family
Liked: Amenities
Clean and friendly staff plus very good location
Stayed 9 nights in May 2025

10/10 Excellent

Cam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, short walk from metro that gets you to/from airport and then centrally located to all main attractions. Comfiest hotel bed ever slept in. Would stay again and will recommend to friends.
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great and super helpful. Room was well maintained. Definitely recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Maksim

Liked: Amenities
Location
Stayed 2 nights in May 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, center of many monuments, close to food. This is a great location and very walkable. Service was friendly and nice. Rooms were as expected.
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unexpected problem with the room made it unsuitable to stay in. This was acknowledged and accepted and the manager, Mr Mortensen, dealt with it promptly, courteously, professionally and as effectively as it is was possible to do. The hotel's efforts to minimise the inconvenience to us, and to compensate us for the difficulties we had experienced, were exemplary. We will never forget the great kindness and understanding shown to us on what was a difficult time as we were in town for a funeral service. I have no hesitation in recommending the hotel.
Stayed 2 nights in May 2025