6/10 Okay
Kristopher
Travelled with family
27 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wont stay at an old Hilton again.
Room 518: The toilet wouldn’t flush and it had a slow leak that sounded like running water. The tub wouldn’t drain either. 4-5” of standing water when you take a shower that didn’t drain even when the shower was done. When the ac kicked on it sounded like a cat with a mini jack hammer. But the windows opened about 6” so you could get some fresh air. They sent someone to fix the toilet but he didn’t speak English so we couldn’t communicate the problem.. he plunged the toilet but it didn’t fix either problem.
I asked the front staff if they had rooms available. She said yes! I said good I would like to be put in a new room. Then she changed her tune an said we couldn’t change room cuz they were full. If the supervisor wasn’t standing next to her we would’ve had to wait an extra day to change rooms.
The supervisor told her there was 4 rooms available and got us switched right away and comped us breakfast. ( which is ridiculously expensive and not included with the stay) $21 per person for a cheap continental breakfast.
Room 269: Much better. Except the bathroom fan didn’t work and the windows wouldn’t open at all. When we entered the room it was so muggy that the blankets on the bed were damp. And no fresh to be had. This was all fine until the boys staying in the room next to us arrived at 11:45pm. They clearly didn’t know hotel etiquette. We could hear their entire conversation through the walls the must be made of paper.
Kristopher
Stayed 5 nights in Aug 2025