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Hyatt Place Cincinnati Airport / Florence

3.0 star property

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Photo gallery for Hyatt Place Cincinnati Airport / Florence

Indoor pool
Lobby sitting area
Premium bedding, desk, laptop workspace, blackout curtains
Bar (on property)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar

Explore the area

View in a map
300 Meijer Dr, Florence, KY, 41042
  • Place, Saint Elizabeth Medical Center Florence
    ‪6 min walk‬
  • Place, Turfway Crossing
    ‪8 min walk‬
  • Place, Florence Mall
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

8.2 out of 10
Very good
(60 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds (Specialty)

9.0 out of 10
Wonderful
(27 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Home2 Suites Florence/Cincinnati Airport South, KY
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
The price is €93
includes taxes & fees
9 Nov - 10 Nov
Home2 Suites Florence/Cincinnati Airport South, KY

About this property

Hyatt Place Cincinnati Airport / Florence

Hotel with free breakfast, 9-minute walk to Turfway Crossing
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Cincinnati Airport / Florence. During your stay, you're just a quick walk from Turfway Crossing. Free breakfast, free WiFi in public areas and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Gallery Menu 24/7, a diner that serves American cuisine
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Turfway Crossing and 14 minutes from Duke Energy Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Cincinnati Airport / Florence offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 920 square feet (83 square metres) and includes conference space. The business-friendly Hyatt Place Cincinnati Airport / Florence also features coffee/tea in common area, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Florence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Gallery Menu 24/7 – This diner specialises in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 8 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Menu 24/7

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Cincinnati Airport / Florence offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Cincinnati Airport Florence
Hyatt Place Hotel Florence Cincinnati Airport
Hyatt Place Cincinnati Airport Florence Hotel
Hyatt Florence
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Hotel Florence
Hyatt Place Cincinnati Airport Hotel
Hyatt Place Cincinnati Airport
Hyatt Place Florence
Hyatt Cincinnati Florence
Hyatt Place Cincinnati Airport / Florence Hotel
Hyatt Place Cincinnati Airport / Florence Florence
Hyatt Place Cincinnati Airport / Florence Hotel Florence

Hyatt Place Cincinnati Airport / Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1010 reviews
Rating 8 - Good. 249 out of 1010 reviews
Rating 6 - Okay. 127 out of 1010 reviews
Rating 4 - Poor. 60 out of 1010 reviews
Rating 2 - Terrible. 46 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Clarence

Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like Hyatt Place! The rooms are clean and crisp, the extra space in the sitting area makes a super comfortable stay. Good breakfast also
Stayed 1 night in Jul 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms able to accommodate our family. Breakfast had a good selection. Location good for entertainment, shopping, dining and airport. Easy to get to Cincinnati.
Stayed 2 nights in Jul 2025

6/10 Okay

Nora

Travelled with family and small children
Expected a nicer facility but it was doable. One employee when asked for a particular item said there was none, saw an empty box of it, left it there and even w/a WAlmart close, did not even say she would make sure to have some for the morning or anything. She only did the bare minimum for the customer. Too bad I did not get her name.
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I booked wasn’t available at first, I booked a 2 queen bed with couch. And got there and they only had a king bed with couch. Which won’t sleep 5 so went back to desk and they found a room that they said floors had been cleaned and a fan was in there. They removed the fan but the room smelled musty like a lot of water had been in there before to long! We stayed in that room because we needed a room to sleep and for grandbaby to swim!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our late night check-in. Very polite and helpful. Room was so nice and clean.
Stayed 1 night in Jul 2025

4/10 Poor

Stacy A.

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Limited parking that requires payment even for overnight. Dark parking lot and felt sketchy walking through it at night. Strange super dated rooms that definitely need to be brought into this century with a remodel. More expensive than it should have been. Surprised it meets the standards to be a Hyatt property Plenty of dining and shopping in the area
Stayed 1 night in Jun 2025

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family will never stay here again. We're absolutely disappointed and upset with the treatment we recieved. So much so I called corporate who was very apologetic and reached out to this hotel. I was told things would be made right and someone would contact me. Not one call not one try from this hotel. The room was dirty, not as shown in photos. Bathroom super small and very dirty. Beds are very small and poor quality. My special needs children were so excited to stay here to get away from day to day medical appointments and surgeries. We were never told the pool was closed and not working. When checking in we werent told. Yet after i made my complaint they started telling everyone else. The breakfast was horrific and not cooked correctly undercooked meat made ys all sick. $600 down the drain. I want a partial refund. But of course not a single call back. Ill be calling corporate again. 0/10 recommended to stay here. Im disgusted at how rude the lady was at the front desk. (The blonde i didnt get your name, thanks for being the only one who was remotely kind in trying to talk to us).
Stayed 4 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou.
Stayed 1 night in Jul 2025

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had mold in the bathroom and bathroom door was not closing properly. Room was dirty. Pool not working.
Stayed 4 nights in Jun 2025

4/10 Poor

Candice

Stayed 1 night in Jun 2025

6/10 Okay

Josh

Stayed 1 night in Jun 2025

6/10 Okay

cory

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First time having to pay to park. Was told hyatt members dont have to pay.but because i used 3rd party . Was going to be charged. Room has note . Sink was not working. Note on top of sink with tape. Bucket underwear sink. Smelled horrible. I said something to staff at desk. Wouldnt move to other room and nothing was done about it. Would have liked a little bit of.discount for inconvenience
Stayed 1 night in Jun 2025

6/10 Okay

Leo Emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was not good and not a welcoming face but Check-out was good because of the staff. Room had dirty towels and blankets. Breakfast buffet had dirty plates and cutleries. Not a clean hotel overall. Will never come again.
Stayed 3 nights in Jun 2025

8/10 Good

Shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was friendly. We were supposed to have our room cleaned every other day since we stayed a week. They didnt come and we had to go to the front desk and only had trash emptied and new towels, not a real room cleaning. Breakfast was good and room was spacious.
Stayed 4 nights in Jun 2025

4/10 Poor

christie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We were not told the pool was closed . I booked this hotel specifically for my 8 yr old granddaughter to swim. Such a disappointment. Was not told this when checked in Just seen it on pool door.
Stayed 2 nights in Jun 2025

2/10 Terrible

James Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and more important expedia communications was horrible. Expedia was extremely rude and very unhelpful with my situation. I could go on and on but it is not worth my time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice large room for our family. Close to downtown
Stayed 1 night in Jun 2025

4/10 Poor

Stacey

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
We booked this hotel for a Flag football tournament. We had eight children with us who were ready to swim, but when we got there, we were told the pool was out of order. In addition, the “restaurant“ was not even a restaurant. There was no one working there, and there was no bartender. The breakfast was not good. Everything was cold.
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Friendly staff. Super close to airport. Love the shuttle.
Stayed 1 night in May 2025

4/10 Poor

Bernard

Liked: Property conditions & facilities
Check-in was a slow process due, in part, to the cumbersome process to pay for parking. Breakfast was below average. Food was not the best. Eggs were like eating rubber and oatmeal was instant.
Stayed 1 night in Jun 2025

10/10 Excellent

Rick

Stayed 1 night in May 2025