Iberostar Waves Cozumel - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Waves Cozumel - All Inclusive

Kayaks line the beach, while sailboats await at the nearby marina.
Exterior
Relax in a spacious lobby with comfortable seating and a warm, inviting atmosphere.
Relax by the pool surrounded by palm trees and lounge chairs, with the ocean in the background.
Guests can dine in a communal area with tables and chairs, surrounded by a lush garden with palm trees.

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪8 min walk‬
  • Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Palancar Beach
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room (Pure Wellness)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite

  • 50 sq m
  • Sleeps 1
  • 1 King Bed

Last room available

  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

8.6 out of 10
Excellent
(57 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room, Ocean View

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room

8.6 out of 10
Excellent
(130 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite

8.6 out of 10
Excellent
(8 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, Accessible

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds

Room Premium

  • Sleeps 3
  • 2 Double Beds

Double Suite Standard with Garden View

  • Sleeps 3
  • 2 King Beds

Double Room Premium with Jungle View

  • Sleeps 3
  • 2 Double Beds

Suite Standard with Ocean View

  • Ocean view
  • Sleeps 3
  • 2 King Beds

Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds

Double Room Premium with Sea View

  • Sea view
  • Sleeps 3
  • 2 King Beds

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About this property

Iberostar Waves Cozumel - All Inclusive

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Cozumel - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Iberostar Waves Cozumel - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from San Francisco Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a swim-up bar and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, massages or hydrotherapy at Spa Sensations
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from San Francisco Beach and a 3-minute drive from Mr. Sancho's Beach Club
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Cozumel - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Iberostar Waves Cozumel - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Iberostar Waves Cozumel - All Inclusive has 5 restaurants on site.

All-inclusive details

All-inclusive room rates at Iberostar Waves Cozumel - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 92 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally amazing! Went here on our honeymoon and we loved every second of it! The place is very clean and everyone on the staff is so nice and happy! The beach was beautiful and the pool has a nice swim up bar! Our room was cleaned every day very well! Very much recommend for anyone looking for a romantic getaway or a vacation with their family!
Stayed 6 nights in Apr 2025

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the jungle atmosphere with great modern amenities. The food was always plentiful with many choices. The room was spotless and cleaned daily. Very spacious, comfy king bed with a generous bathroom. Loved the hammock on our deck. Already planning next years vacation.
Stayed 7 nights in Apr 2025

6/10 Okay

Rani

Travelled with family
Liked: Cleanliness
The property is nice and the rooms are wonderful - we were upgraded to a connected room. Food was also pretty good, though a little more variety would be nice - there is a lot of Mexican between lunch, Mexican restaurant and Mexican themed main dinners. Shows were pretty good - magic show was the best. However the beach is not great - very rocky access, not great snorkeling from the shore and very loud music playing most of the time at the pool and near the beach - just not a very relaxing vibe - beach and music are my biggest reasons for rating this resort 3 stars.
Stayed 6 nights in Apr 2025

10/10 Excellent

Bridger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Iberostar multiple times. We keep coming back due to the wonderful staff! They go above and beyond to ensure you have your needs met. We love the dive shop as well as all the staff at Dressel Divers!
Stayed 6 nights in Apr 2025

6/10 Okay

marcin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean resort with almost all you need for a good time, frendly stuff, good food
Stayed 5 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place in the planet.
Stayed 5 nights in Mar 2025

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
There was almost no options for tours and excursions organized from the resort. All entertainment and cultural tours are from the island center, where you are supposed to get to on your own by getting a taxi and return by taxi... 5-star resort must assure the tours are in abundance with transfer to and from resort. So great food and service but completely uneventful and boring without a variety of arranged and offered activities... If you just want to sleep, eat, and bathe then it is perfect. If you want more from your stay, then pass this one up...
Stayed 14 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 7 nights in Mar 2025

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 7 nights in Feb 2025

8/10 Good

Nicholas Loren

Stayed 6 nights in Mar 2025

8/10 Good

Shelby Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a female staying alone in my own room I felt safe walking around the resort. The staff was very friendly and helpful this was my second stay at this resort and I’ll be back
Stayed 5 nights in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. You won’t find nicer staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Justin

Stayed 5 nights in Dec 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Entertainment team was very good. Property is well maintained. Very relaxing, laid back feel. Didn’t like long wait for some restaurants (no reservation policy) and lack of bartenders - only 1 bartender at beach bar & pool bar most of the time with 10 minute waits common.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this place in Cozumel. It will be our new go to. We never left the resort for 5 days , it was that good. Will be back next winter.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful vacation
Stayed 5 nights in Mar 2025

8/10 Good

Kirk Lyndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property. Clean, well staffed and quiet with lots of trees and natural sound barriers. I was disappointed with the snorkeling. Booked an outing at the pier but hardly worth it. Not much color at all and not much see life. We saw one turtle and one shark. Not in my top 20 places in the world to snorkel.
Stayed 7 nights in Mar 2025

10/10 Excellent

aleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Jill

Travelled with family
Humberto was personable, hard-working, and talented. All staff were friendly and helpful
Stayed 5 nights in Mar 2025

10/10 Excellent

Rodrick, Medina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iberostar Waves is my favorite resort on the island. I have stayed there 5 separate times. I’ve been scuba diving in Cozumel for 25 years and have stayed at many of the other resorts on island. Iberostar exceeds them all in my opinion.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our experience with our room was not positive. We arrived and were told we had been “upgraded “ since no other rooms were available. Location of the room was great, however, almost every day we dealt with a sewage smell in our room. We had to call three times for the toilet which kept failing and twice for the door on our room which also kept failing. Staff did their best, but this room upgrade quickly turned into anything but an un upgrade. Disappointing for the money we spent.
Stayed 7 nights in Feb 2025