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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Exterior
Fitness facility
Meeting facility
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪14 min walk‬
  • Place, Regal Crystal Lake Showplace
    ‪18 min walk‬
  • Place, Crystal Court Shopping Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,003 reviews
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includes taxes & fees
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About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and dry cleaning. Housekeeping is available on request.
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. During your stay, you'll be within walking distance of Three Oaks Recreation Area. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Three Oaks Lodge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes on foot from Three Oaks Recreation Area and a 2-minute drive from Regal Crystal Lake Showplace
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Three Oaks Lodge – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dulyer Catalina

Travelled with family
Liked: Amenities
Nice place to stay, the pool is warm.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Collette

Room was clean and well done. Staff was great. The bathroom needs serious attention though. The shower faucet is pocked and rusted and can cut your hands. Suggest this gets addressed asap
Stayed 1 night in Nov 2025

4/10 Poor

Jeanne

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel located very conveniently. Well staffed and maintained.
Stayed 3 nights in Oct 2025

10/10 Excellent

Debra, Fanwood

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and the staff was very friendly.
Breakfast view
Stayed 2 nights in Nov 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

10/10 Excellent

J Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in person was outstanding. I saw her defuse two potentially ugly situations in 5 minutes
Stayed 1 night in Oct 2025

2/10 Terrible

Shayne

Business traveller
Disliked: Staff & service, amenities
I showed up and they told me they don’t accept my credit card and I had to scramble to move money around since I already booked the room. No where did it state there was limitations on what kind of card I can use to check in
Stayed 1 night in Oct 2025

2/10 Terrible

Danielle

Stayed 1 night in Oct 2025

6/10 Okay

colleen

Stayed 2 nights in Oct 2025

10/10 Excellent

shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and helpful. Breakfast is great! We love staying here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Caroline Fuentinegra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the hotel and the bed is so comfy.
Stayed 3 nights in Oct 2025

8/10 Good

Matt

Stayed 2 nights in Oct 2025

8/10 Good

Michele, No Myrtle Beach

Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place to Stay

The renovation of this property is outstanding making the hotel look like new construction. Room layout is thoughtful, staff is knowledgeable and kind, pool facility is marvelous, the restaurant food and service are excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent staff throughout the facility.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Brandy

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

I have stayed at this hotel several times and am always satisfied. The customer service is top-notch, the bar stays open late, and the rooms are clean and comfortable.
Stayed 3 nights in Sep 2025