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Holiday Inn Garland by IHG

3.0 star property

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Photo gallery for Holiday Inn Garland by IHG

Exterior
Meeting facility
Point of interest
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5110 N George Bush Fwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪7 min walk‬
  • Place, Hawaiian Falls Garland
    ‪20 min walk‬
  • Place, Firewheel Golf Park
    ‪20 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Living Area)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Living Area)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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About this property

Holiday Inn Garland by IHG

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub and a business centre. Weekly housekeeping is available.
Holiday Inn Garland by IHG offers 134 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels.

This Garland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Garland by IHG. During your stay, you'll be within walking distance of Hawaiian Falls Garland. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Hawaiian Falls Garland and a few minutes from Firewheel Town Center Mall
Holiday Inn Garland by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4112 square feet (382 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Garland by IHG. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
WildFire Bar and Grill – This restaurant only serves breakfast.
Wildfire Bar – On-site bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wildfire Bar
  • WildFire Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 4,112 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99 to 15 per person
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garland Holiday Inn
Holiday Inn Garland
Holiday Inn Hotel Garland
Holiday Inn Garland Hotel Garland
Holiday Inn Garland Hotel

Holiday Inn Garland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Needed to fall asleep somewhere last night. And it was great
Stayed 1 night in Dec 2025

8/10 Good

Alex

Travelled with partner
Liked: Staff & service, property conditions & facilities
Didn’t do breakfast or hot tub
Stayed 1 night in Dec 2025

6/10 Okay

Jenny

Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday in was the absolute worst hotel I have ever stayed in, in my life. The beds were hard and lumpy, thermostats did not work, there was rust and lime callouses all over the shower and there was some type of grinding noise that went all night long. I have videos to show all the things I mentioned. The manager Chris promised me a refund for one nights stay and it never showed up. No I will never stay with them again.
None of this was mentioned prior to booking either.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Nov 2025

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotle
Stayed 3 nights in Nov 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and everyone was nice
Stayed 2 nights in Nov 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was in construction and it was a mess. It said free continental breakfast but they gave us a menu with prices and even coffee was expensive
Stayed 1 night in Nov 2025

6/10 Okay

Anne, Ewa Beach

Travelled with partner
Disliked: Cleanliness, amenities
Most of the main area, reception and amenities, are under renovation. Stayed at this hotel to use the hot tub and gym, but those were closed as well.
Stayed 5 nights in Nov 2025

8/10 Good

Sheri

Liked: Cleanliness
Staff wasn't very friendly
Stayed 2 nights in Nov 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is pretty much closed for construction. Nothing is open.
Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities
Bath tub drained slowly such that I was standing in water above my ankles. Service desk didn’t offer assistance when they might have. Advertised amenities, pool, fitness center and onsight restaurant were not available due to renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Himanshu

No one from the hotel communicated that the hotel was undergoing renovations and that all hotel amenities were closed. This hotel is a mess
Stayed 2 nights in Nov 2025

8/10 Good

LYDIA L

Stayed 2 nights in Nov 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2025

2/10 Terrible

Gregory

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was a demolition site. No pool, hot tub, no breakfast, no front desk. Lobby bathrooms closed with a sewage smell wafting down the plastic covered hallway to the elevator. Our bathtub had rust spots. Paint chipping off the walls. The coffee maker spewed coffee and filled the cup with grounds. The beds were nice. The clock didn’t work, but the tv worked. We took photos but can’t post them here. Will not be back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 3 nights in Aug 2025

8/10 Good

Mary

Travelled with family
Liked: Staff & service, room comfort
Despite all of the renovations and noise everything else was good.
Stayed 3 nights in Nov 2025

6/10 Okay

Melvin

Stayed 1 night in Nov 2025

2/10 Terrible

Alicia

Stayed 1 night in Nov 2025

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was in renovation and that was not expressed when we booked our stay. We paid full price. When we got to the hotel we had been traveling for over 24 hours (sleeping in airport) because of a connecting flight cancellation, and we were exhausted. Otherwise, when I entered the hotel and saw the condition, I would have tried to book elsewhere. There was only one elevator, the entire lobby was being renovated and there was plastic wall tarps hanging in an entrance way to the elevator. There were no bathrooms open on the first floor, The indoor pool and jacuzzi (which were heavily advertised) were being maintained, they were drained, and unavailable as well (but I didnʻt see anyone working on them). The front entrance doors were inaccessible and you had to enter from a side door. The receptionist was located by this side door and was set-up on a small podium, and there was only one receptionist during shifts. I will say I felt for them and they did their best to accommodate. The dining area was situated in a small conference room off the lobby that was being renovated. The breakfast choices were limited and mediocre, and we paid extra for the breakfast. I will say that the woman, I wish I could remember her name, who served us was sweet, kind, and the best part of our stay. The room itself was fine and the beds were comfortable. The downstairs lobby area was messy and some garbage was left unattended, but the hallway to our room and the room itself was clean.
Stayed 7 nights in Oct 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Construction presented problems.
Stayed 1 night in Nov 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Staff & service, amenities
During my stay, there was construction work going on. I was assured that it would not affect my stay, however the next morning at 7 AM we were awoken loudly with banging from the downstairs construction zone. The breakfast area was not even set up ,it would be inconceivable to even have a conversation with all the loud banging, and we decided to have breakfast elsewhere. I was told because I paid for breakfast I would be receive a refund. I would also get 50% off of my stay. I was told I need to call Expedia and that they would get a hold of them. Expedia has reluctantly tried several times to get a hold of this location of Holiday Inn. However, I still have not received that refund.
Stayed 1 night in Oct 2025

8/10 Good

LYDIA L

Stayed 2 nights in Oct 2025

8/10 Good

Deborah, Plano

Stayed 1 night in Oct 2025

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