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Hyatt Place Dallas / The Colony

3.0 star property

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Photo gallery for Hyatt Place Dallas / The Colony

Reception
Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Outdoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5200 Memorial Drive, The Colony, TX, 75056
  • Place, The Colony Five Star Complex
    ‪3 min walk‬
  • Place, Hawaiian Falls The Colony
    ‪8 min walk‬
  • Place, Grandscape
    ‪8 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(89 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room (2 Queen & 1 Sofa Bed)

9.0 out of 10
Wonderful
(36 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Room (High Floor, 2 Queen & 1 Sofa Bed)

8.4 out of 10
Very good
(11 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

7.6 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express & Suites Plano - The Colony by IHG
The Colony
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 899 reviews
The price is €82
includes taxes & fees
27 May - 28 May
Holiday Inn Express & Suites Plano - The Colony by IHG

About this property

Hyatt Place Dallas / The Colony

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with sofa beds and desks. LED televisions are featured in guestrooms.

This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Dallas / The Colony. During your stay, you're just a quick walk from Topgolf The Colony. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Legacy West and 7 minutes from The Shops at Legacy
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Dallas / The Colony offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 22691 square feet (2108 square metres) and includes conference space. A library, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place Dallas / The Colony. Self parking is free.

This 3-star The Colony hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Dallas / The Colony has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 22,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 45.00

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Dallas Colony Hotel

Hyatt Place Dallas Colony

Hyatt Place Dallas The Colony

Hyatt Place Dallas / The Colony Hotel

Hyatt Place Dallas / The Colony The Colony

Hyatt Place Dallas / The Colony Hotel The Colony

Hyatt Place Dallas / The Colony Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bethany

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

SHERRY, FAIRVIEW

Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Victor

Stayed 1 night in Feb 2026

10/10 Excellent

Yasmin

Stayed 3 nights in Feb 2026

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
It was clean!
Stayed 1 night in Feb 2026

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My go to place when I am in town. Always clean and great location close to everything. I wish they would have in room safes though.
Stayed 2 nights in Jan 2026

8/10 Good

Hussain

Travelled with family
Liked: Cleanliness, amenities
Clean rooms
Stayed 2 nights in Feb 2026

2/10 Terrible

Tiffany

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK!!! The room is raggedy / the showers - the couch the lobby area and sitting area is horrible even inside the elevator. The sheets had stains upon arrival. I had to switch my room from the original one because the dooor wouldn't close shut. This is one of the horrible hotels and I've traveled everywhere in country & out
Stayed 2 nights in Jan 2026

2/10 Terrible

Angela

Stayed 1 night in Feb 2026

10/10 Excellent

Bethany

Stayed 1 night in Jan 2026

10/10 Excellent

Alfredo

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Sunny (auditor) great customer service👍
Stayed 3 nights in Jan 2026

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Housekeeping was very attentive. They made our bed everyday. We stayed at this location for at least 10 days. We were also give clean towels everyday. Every since and after Covid most hotels will not make your bed unless requested.
Stayed 3 nights in Jan 2026

10/10 Excellent

Akash Divakar

Stayed 3 nights in Jan 2026

6/10 Okay

Wesley, Dallas

Stayed 2 nights in Jan 2026

2/10 Terrible

Salman, Volo

We
Stayed 2 nights in Jan 2026

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Clean room, false advertising theres no meals or restaurant open onsite to eat dinner or food. Food menus present bit foods been closed for months. Candy available or 15 dollar microwave frozen pizzas.
Stayed 1 night in Jan 2026

10/10 Excellent

Chase

Stayed 2 nights in Jan 2026

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities
Spacious and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Rozmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and very good and comfortable
Stayed 3 nights in Jan 2026

10/10 Excellent

Norlan

Stayed 1 night in Jan 2026

6/10 Okay

Torry

Travelled with family
Liked: Property conditions & facilities
The staff was fine and helpful. However, the mattress(both) were on the lines of a low budget hotel that had not been changed in 20 years. Then I went to the bathroom and saw a roach on the floor. I have stayed at the hotel before, yet it has been at least 5years since my last stay at this location. I was highly dissatisfied and woke up feeling like I could have gotten a better nights rest on the floor or perhaps in my car. The staff only offered 2k in points to accommodate my dissatisfaction. Unfortunately, this location will not be a first choice hotel in the future.
Stayed 1 night in Jan 2026

2/10 Terrible

Jeff

Stayed 1 night in Jan 2026

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