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Sonesta Simply Suites Dallas Richardson

2.5 star property

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Photo gallery for Sonesta Simply Suites Dallas Richardson

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
1 bedroom, premium bedding, desk, laptop workspace
Laundry room
Suite, 2 Queen Beds (One Bedroom Suite - Two Queens) | Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View in a map
12525 Greenville Ave, Dallas, TX, 75243
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(89 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Dallas Richardson

Hotel in Dallas with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Weekly housekeeping is available.
Sonesta Simply Suites Dallas Richardson offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Dallas Richardson. During your stay, you'll be within walking distance of Richland College. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Galleria Dallas and 13 minutes from American Airlines Center
  • Dogs welcome for a fee (restrictions apply)
Sonesta Simply Suites Dallas Richardson offers its guests a 24-hour fitness centre, barbecue grills, and a picnic area. WiFi and wired Internet are free in public spaces. The business-friendly Sonesta Simply Suites Dallas Richardson also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. A complete renovation of Sonesta Simply Suites Dallas Richardson was completed in September 2024.

This Dallas hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation (varies based on length of stay) plus a one-off USD150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Park Central
Candlewood Suites Park Central
Candlewood Suites Park Central Aparthotel
Candlewood Suites Park Centra
Candlewood Suites Park Central
Sonesta Suites Dallas Park Central
Sonesta Simply Suites Dallas Richardson Hotel
Sonesta Simply Suites Dallas Richardson Dallas
Sonesta Simply Suites Dallas Richardson Greenville
Sonesta Simply Suites Dallas Richardson Hotel Dallas

Sonesta Simply Suites Dallas Richardson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 135 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff accommodated my family after the room advertised differed from the one we got. Amazing room with little issues. The staff were polite and stood on business.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is very nice for the price.
Stayed 14 nights in May 2025

6/10 Okay

Eric

Personnel was unprofessional
Stayed 5 nights in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 7 nights in May 2025

8/10 Good

Jefferson

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The young black lady who checked me in and with whom I had several subsequent contacts has the personality of a rattle snake. She needs training in good customer service as her natural personality is rather combative and snarky. The room is advertised on Expedia and shows a square footage of 356 square feet. At most, the square footage is less than 200 square feet. This should be corrected as it gives a misleading impression. However, the layout of the room is fantastic. It's roughly a square configuration with a fabulous desk, kitchen, great bathroom, closet and the positioning of the TV are all top notch. Thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Quiryat

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This is probably an off chance of this happening but even maintenance was embarrassed by the status of my room. The floors were sticky and not mopped, there was a nebulizer to try and mask a musty smell from the spillage of the previous guest, a microwave that was possesed (broken) and would randomly go off and beep at 4am . The shower 🚿 would either only allow you to set to hot or cold , not "medium" temperature., there was also a tub that had a hole in it , and the drain was blocked to not even allow to fully "close" which prevented the shower and bath faucet to work at the same time which made for a poor pressure for the showerhead.
Stayed 4 nights in May 2025

6/10 Okay

Terry

Travelled with family
Disliked: Cleanliness
Perfect price for the location.
Stayed 4 nights in May 2025

10/10 Excellent

Ahmed

Good
Stayed 2 nights in May 2025

8/10 Good

chivon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn't bring clean towels to my room or clean it up.
Stayed 3 nights in May 2025

4/10 Poor

Parker

Disliked: Amenities
They were not able to take the deposit because their system was down so I had to wait in the lobby for nearly an hour.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 2 nights in May 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS REALLY HOME(Y)
Stayed 2 nights in May 2025

10/10 Excellent

jorge, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great room with nice amenities
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
I had a good stay thank you
Stayed 2 nights in May 2025

4/10 Poor

Nagharaj

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived an hour early but they made me wait till exactly 4pm even though they had room. Room TV did not work and they never bothered to fix. It was never fixed. Don’t stay at this Sonesta.
Stayed 14 nights in May 2025

8/10 Good

Julius

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in May 2025

10/10 Excellent

Leticia

Stayed 2 nights in Apr 2025

4/10 Poor

Alyssa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i paid my deposit and they said i’d get it back after my stay so i made sure to clean my whole room back up to get my deposit back and i never got it back. front desk staff was absolutely awfully rude. i would not recommend. this place was ghetto asf too. don’t look like the pictures they have posted. and our carpet in our room was wet for the full 3 nights we stayed there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were a great help.
Stayed 3 nights in May 2025

10/10 Excellent

Vina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Angie

Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Strongman

Stayed 14 nights in Apr 2025

10/10 Excellent

Tamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025