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Staybridge Suites Plano - Richardson Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Plano - Richardson Area by IHG

Property amenity
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Indoor pool
Fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Parking included

Explore the area

Map
301 Silverglen Rd, Plano, TX, 75075
  • University of Texas at Dallas
    ‪1 min drive‬
  • Baylor Scott & White The Heart Hospital
    ‪3 min drive‬
  • Galleria Dallas
    ‪13 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Kitchen

Studio Suite, 2 Double Beds, Kitchen | Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
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About this property

Staybridge Suites Plano - Richardson Area by IHG

Hotel in Plano with free breakfast and free local area shuttle
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available once per stay.
Staybridge Suites Plano - Richardson Area by IHG offers 112 air-conditioned accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Plano - Richardson Area by IHG. During your stay, you'll be within walking distance of Adventure Landing. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from University of Texas at Dallas and 12 minutes from Galleria Dallas
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Staybridge Suites Plano - Richardson Area by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served daily. A free area shuttle within 5 mi is available. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Plano - Richardson Area by IHG. Free self parking is available.

This 3-star Plano hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 150 per accommodation, per week, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 150 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Plano Richardson Area
Staybridge Suites Richardson
Staybridge Suites Richardson Aparthotel
Staybridge Suites Richardson Aparthotel Plano Area
Staybridge Suites Plano - Richardson Area Hotel Plano
Staybridge Suites Plano Richardson Area Aparthotel
Staybridge Suites Richardson Area Aparthotel
Staybridge Suites Richardson Area

Staybridge Suites Plano - Richardson Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 767 reviews
Rating 8 - Good. 176 out of 767 reviews
Rating 6 - Okay. 60 out of 767 reviews
Rating 4 - Poor. 20 out of 767 reviews
Rating 2 - Terrible. 21 out of 767 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My regular go to stay when I'm in Plano area

Always a comfortable room and the amenities are perfect for my needs.
Stayed 1 night in Feb 2025

10/10 Excellent

mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customers service very clean room nice worm pool and amazing place
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was that the toilet was not cleaned
Stayed 1 night in Feb 2025

10/10 Excellent

Naureen, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Hi
Stayed 2 nights in Jan 2025

10/10 Excellent

Ma. Jackielou

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient to Central Market, CostCo and Hospital!

This was my second stay at this property in 2 weeks. Medical travel overnight. The room was well appointed and comfortable. However, there was an issue with lack of heat. Even with the thermostat set to 75F, the room temperature only rose to 59F overnight. Good thing I grew up in Wisconsin!
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Indoor pool and hot tub is a HUGE bonus. The breakfast is great. Fitness center has adequate machinery. We just happened to be in the only room on the ground floor right by the elevator and lounge...so we heard everyone else at the hotel...Other than that, Staybridge is a solid choice...just ask for a room further from the front.
Stayed 1 night in Jan 2025

6/10 Okay

Chikadibia

Liked: Cleanliness, staff & service
Very loud AC unit
Stayed 5 nights in Dec 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very soft comfortable bed after a long day

This was an overnight for medical reasons and I am very pleased with this property! Great room and the check in ws smooth and quick. The breakfast buffet selection is limited, but I was happy with the offerings.
Stayed 1 night in Jan 2025

10/10 Excellent

Glen

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dana

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my room had a very bad smell. my bed has stains on the sheets. for the money i paid i was very disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the indoors heated pool and hot tub and also basketball for my family and the kick back at 5:30
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Liked: Staff & service
No handicap room available, pet fees not on website. I had a service animal and was charged 75$ I was not aware of the charges. The noise wasn’t handled? There were kids playing in the hallways, like 15 kids from some football team. Of course they placed us on the same floor as them. I was in 404 they were in 402. Front desk doesn’t care about the complaints they just basically say oh ok.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joy

Stayed 4 nights in Nov 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor Working Conditions - Poor Service

ONE ELEVATOR to serve 4 floors ... NOT a double elevator. NO! One single VERY SLOW Elevator. I requested first floor. They put us on the FOURTH FLOOR. Then, the Elevator went OUT OF SERVICE within 15 minutes of our check-in. I HAD TO CARRY LUGGAGE UP 4 FLIGHTS. The front desk clerks did not care and did not want to be bothered. A Refund is EXPECTED!
Stayed 1 night in Dec 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

lisa, houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double beds are full and not clean and the breakfast is acceptable. Other than that the property was great and clean and safe.
Stayed 2 nights in Nov 2024

6/10 Okay

Randy

Travelled with family
Liked: Cleanliness

An okay stay

Walls must not have any soundproofing. People in room above us were very loud and the hotel staff did little about it. Breakfast was free but not good at all. Hotel does have a very nice indoor pool and outdoor grill area.
Stayed 3 nights in Nov 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You needed to be a rocket scientist to figure out the TV. The internet kept going out. The elevator was not working so had to carry our bags 3 flights of stairs. They were working on the floor above or the people that stayed upstairs had concrete boots. Will never come back the price was not worth it. We wish we stayed somewhere else.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024