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Tru by Hilton The Colony Dallas

2.5 star property

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Photo gallery for Tru by Hilton The Colony Dallas

Coffee shop
Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Terrace/patio
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
5252 Memorial Drive, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, 1,004 reviews
The price is €76
includes taxes & fees
15 Dec - 16 Dec
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About this property

Tru by Hilton The Colony Dallas

Hotel in The Colony with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a coffee shop/cafe. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Tru by Hilton The Colony Dallas gets good marks from our customers. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 6 minutes by car from The Shops at Legacy and 7 minutes from Stonebriar Centre Mall
  • Cats and dogs welcome for a fee
Tru by Hilton The Colony Dallas offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Tru by Hilton The Colony Dallas also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 584 reviews
Rating 8 - Good. 112 out of 584 reviews
Rating 6 - Okay. 36 out of 584 reviews
Rating 4 - Poor. 25 out of 584 reviews
Rating 2 - Terrible. 38 out of 584 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Myla

Disliked: Cleanliness, property conditions & facilities
Room smells musty
Stayed 1 night in Aug 2025

10/10 Excellent

raveon

Stayed 1 night in Aug 2025

8/10 Good

Asif

Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with a comfortable bed. The hotel was close to a lot of shops and restaurants. The staff was amazing and the manager even checked on me everyday to see how things were going and if I needed anything. "I HIGHLY RECOMMEND!!
Stayed 2 nights in Aug 2025

4/10 Poor

Elman

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Loud HVAC unit.

As overall it was good, basic standard hotel. Big problem is HVAC unit in the room. When it working it will start and work loud like jet or diesel engine and will wake you up every time. I didn’t sleep there at all. Also minor issues with the faucet that was loose. They had great breakfast tho!!
Stayed 2 nights in Aug 2025

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Ami

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Godwin

Stayed 1 night in Aug 2025

8/10 Good

xiaozhen

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Kristi

Stayed 1 night in Jul 2025

10/10 Excellent

Imelda, Dallas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel I stayed at several in the area when I am in town by far this one was the best. I loved the wheelchair accessibility and connecting rooms. Will definitely be staying here again when we come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was friendly and attentive. Only one pancake maker so breakfast was a little slow to get. Pool only open till 7pm so that was a bummer for my grandkids 😕 but all in a great place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to take the family or a solo traveler, the breakfast was nice the staff professional and friendly. A great value
Stayed 1 night in Aug 2025

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Taelor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel , staff was very welcoming. I would stay again .
Stayed 2 nights in Jul 2025

10/10 Excellent

Becy

Stayed 1 night in Jul 2025

6/10 Okay

Namsu

Stayed 5 nights in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Billiards Available

Clean lobby. Some visible decay around shower in the room. Couldn't get the wifi to connect. Two bottles of water at checkin. Fresh cookies and beverages available every afternoon. Breakfast options included oatmeal and fresh fruits. Water bottle refill station near fitness room. Outdoor pool had malfunctioning lock, and signs posted gave conflicting hours of closing (9am-7pm and 9am-10pm). Plenty of towels available though, at the pool and in room! Billiards table in the lobby also. Overall a nice hotel experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Hotel was beautiful clean and comfortable and front clerk was nice and checked me in quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the highway, peaceful housing. Loved the pool table and gym, with a clean pool. And breakfast was very tasty and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

The staff was friendly and helpful, the rooms were very clean. As soon as you walk into the lobby it smells CLEAN. This hotel is in the perfect location for a lot of entertainment!!! Definitely is going back to location
Stayed 2 nights in Jul 2025

2/10 Terrible

Wendy

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Horrible Service

So I booked a room with this property and the day before my reservation I called and advised my flight was late and I would need a late check in. I was advised by the staff that this was fine. My plane arrived around 12:30 am and by 1:30ish I was in the dark lobby of the hotel. No person behind the desk. I saw a sign that said call a number and dial 0 for assistance. I did that 2x and could hear the phone ringing and no answer. I was in the lobby over 20 minutes and finally had to leave but I had no where to stay so I was in my car. I received a refund, but the inconvienence and being in my car for a few hours not knowing if I was going to have to stay in my car made me say I will never book another Hilton property.
Stayed 1 night in Jun 2025