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Tru by Hilton The Colony Dallas

2.5 star property

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Photo gallery for Tru by Hilton The Colony Dallas

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Terrace/patio
Coffee shop
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
5252 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪2 min walk‬
  • Grandscape
    ‪7 min walk‬
  • The Shops at Legacy
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Terrace/patio

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1000)
The price is €75
for 1 room
includes taxes & fees
23 Jul - 24 Jul
Clarion Hotel The Colony - Plano West

About this property

Tru by Hilton The Colony Dallas

Hotel in The Colony with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a coffee shop/cafe. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Tru by Hilton The Colony Dallas offers 111 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Tru by Hilton The Colony Dallas gets good marks from our customers. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 6 minutes by car from Legacy West and 6 minutes from The Shops at Legacy
  • Cats and dogs welcome for a fee
Tru by Hilton The Colony Dallas offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Tru by Hilton The Colony Dallas also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton the Colony
Tru by Hilton The Colony Dallas Hotel
Tru by Hilton The Colony Dallas The Colony
Tru by Hilton The Colony Dallas Hotel The Colony

Tru by Hilton The Colony Dallas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 489 reviews
Rating 8 - Good. 96 out of 489 reviews
Rating 6 - Okay. 31 out of 489 reviews
Rating 4 - Poor. 21 out of 489 reviews
Rating 2 - Terrible. 33 out of 489 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great room, i watched the sunrise and sunset from my window. Ask for room number 420. First impression is everything. The check in clerk was very nice!!!!
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was hard as a rock. Water pressure sucks. Great breakfast and friendly staff though
Stayed 2 nights in Mar 2025

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DIANE

Stayed 1 night in Mar 2025

8/10 Good

Andleeb

Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 3 nights in Feb 2025

10/10 Excellent

ghstmn***

Stayed 1 night in Mar 2025

2/10 Terrible

Marie Fe

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but cute property, friendly staff 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Had plenty of amenities. Free breakfast and coffee and tea available all day at no charge. Staff were extremely polite and courteous. Would not hesitate to stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Our room was nice but the door to the bathroom was super hard to open and shut and wouldn't latch. Breakfast was subpar
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. However, when asking for a late check out, we were given a very small addition time. And the answer came with a small attitude. Other than that, I would stay again if there was not another hotel available.
Stayed 1 night in Feb 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru Hilton is Amazing!

The stay was really good. My husband and I were really comfortable. Even though it was simply two nights, it was very relaxing and well worth the time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shaina

Stayed 2 nights in Jan 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
A basic room. Reminds me of a dorm room. Hair strand found in shower. Friendly staff. A decent choice
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
The room was perfectly clean and attractive, and the breakfast gets five stars for being already prepared and still varied d and tasty. And both the staff (late night and during breakfast and checkout (I forgotten their names). were excellent. Give them a raise!
Stayed 1 night in Jan 2025

8/10 Good

rahim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Zoila

Stayed 2 nights in Jan 2025

4/10 Poor

Todd

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent location. Check in was laborious and not what you’d expect with all information submitted ahead of time. Arrived 15 minutes prior to check in and was told I’d need to wait which was fine but then told room was ready two minutes later which seemed unnecessary as very little activity at location. Check in person did not seem prepared to fulfill the responsibilities of the position.
Stayed 1 night in Jan 2025

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, service, maintenance could be better.

When entering the building, there was no one at the desk. A sign was posted stating the person would be back shortly. The wrong room number was written on our key card envelope, necessitating a return to the desk for clarification. The shower had mildew in the corners.
Stayed 1 night in Dec 2024

6/10 Okay

Depally

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024