Hotel Policies
Check-in
- Check-in time starts at 4 PM
- Check-in time ends at midnight
- Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Payment types
Children and extra beds
- Children are welcome.
- Free cots (infant beds)!
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Car required
- Masks are compulsory at the property
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property follows sanitisation practices of SafeStay (AHLA - USA)
- Guests are provided with free hand sanitiser
- Staffed front desk
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available for breakfast
- Debit cards
Fees
Guests will be asked to pay the following charges at the property:
The resort fee includes:
- Additional inclusions
- Beach loungers
- Business centre/computer access
- Faxes
- Fitness centre access
- Health club access
- In-room coffee
- In-room safe
- Newspaper
- Pool access
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
- Heritage Resort Southbury
- Heritage Hotel Southbury
- Heritage Southbury
- Heritage Hotel BW Premier Collection Southbury
- Heritage Hotel BW Premier Collection
- Heritage BW Premier Collection Southbury
- Heritage BW Premier Collection
- Heritage Hotel Golf Spa BW Collection Southbury
- Heritage Hotel Golf Spa BW Collection
- Heritage Golf Spa BW Collection Southbury
- Heritage Golf Spa BW Collection
You should know
- Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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