Family-friendly fun on the beach, with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Mercure Resort Sanur's 2 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Mercure Resort Sanur offers 189 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. 29-inch LCD televisions come with premium cable channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.
The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Mercure Resort Sanur. During your stay, you're just a quick walk from Mertasari Beach. Features include free WiFi in public areas, free self-parking and a free area shuttle.
Free WiFi
Free self-parking
Enjoy international cuisine and ocean views while dining at Pandawa Restaurant
Buffet breakfast served daily for a fee
Take a swim in the 2 outdoor pools
Treat yourself to reflexology, hot stone massages or manicures and pedicures at the spa
Services include a free children's club, dry cleaning/laundry and a concierge
On-site recreation includes an outdoor tennis court, volleyball and a playground
10 minutes by car from Sanur Beach and 12 minutes from Waterbom Bali
Free local-area shuttle service
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mercure Resort Sanur, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Self parking is free.
Smoking is allowed in designated areas at this 4-star Denpasar hotel.
The hotel hosts a free manager's reception daily.
Mercure Resort Sanur has a restaurant serving breakfast, lunch and dinner.
Sahadewa Bar – This bar is located by the pool and specialises in international cuisine. Open daily.
Breeze Bar – This bar is located on the beach and specialises in international cuisine. Happy hour is offered. Open daily.
De Lounge – This lobby lounge overlooks the garden and specialises in international cuisine. Open daily.
Late-night fare is available from room service (during limited hours).
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free area shuttle up to 2.2 km
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 86,000 for children
2 bars/lounges
2 poolside bars
A beach bar
A restaurant
Free daily manager's reception
Snack bar/deli
Restaurants on site
Breeze Bar
De Lounge
Pandawa Restaurant
Sahadewa Bar
Things to do
2 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Library
Outdoor pool (guest access)
Outdoor tennis court
Piano
Playground
Shopping
TV in common areas
Windsurfing
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Free area shuttle
Free children's club
Grocery/convenience store
In-room cot
Laundry facilities
Playground
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
4,842 square feet of conference space
Computer station
Meeting rooms
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
7 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
3 floors
41 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1988
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
29-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Free bottled water
Late-night room service
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Fireplace
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 30 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Mercure Resort Sanur
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for IDR 390000 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: IDR 200000 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 86000 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
Early check-in fee: 30 per cent of room rate (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 390000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Resort Sanur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 7:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.