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Hyatt Place West Des Moines Jordan Creek

3.0 star property

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Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Exterior detail
Lounge
Coffee/tea maker
Concierge desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
295 South 64th st, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪14 min walk‬
  • Place, Living History Farms
    ‪7 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(113 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

9.4 out of 10
Exceptional
(56 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 969 reviews
The price is €98
includes taxes & fees
26 Oct - 27 Oct
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

About this property

Hyatt Place West Des Moines Jordan Creek

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and free newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place West Des Moines Jordan Creek gets high marks from our customers. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 1-minute drive from Jordan Creek Town Center and 14 minutes from Drake University
  • Pets welcome for a fee
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hyatt Place West Des Moines Jordan Creek has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Reviews

Hyatt Place West Des Moines Jordan Creek Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

10/10 Excellent

Joseph Kosub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the above
Stayed 4 nights in Jul 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gary

Stayed 1 night in Jul 2025

6/10 Okay

Alisha

Travelled with family
Stayed 2 nights in Jul 2025

6/10 Okay

Susan

Liked: Property conditions & facilities
The first time we went to take a shower the bottles for the shampoo, conditioner and shower gel appeared to be empty. My husband and I both tried and nothing would come out. I told them at the front desk and they said they would change them, but the next morning same problem. Then the continental breakfast was not the best. They ran out of items and took quite awhile for them to refill them. The first day the only silverware was a spoon. No knife no forks. The next morning you got plastic which was better than nothing but not what we would have expected. It’s not a bad place but they have issues.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel - helpful staff/
Stayed 3 nights in Jul 2025

10/10 Excellent

DUANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front is very nice and kind professional. Very clean and safe
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Modena

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, rooms are clean and modern. Very convenient to shopping and tons of places to eat. During our one night stay there was a ton of LL baseball players staying at this hotel for a tournament so the kids were running and playing up and down the halls. A bit loud and thumping from the running but not the hotels problem. Praying that it stops by 11pm so we can get rest for our early morning flight. I would definately stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housekeeping request

Good but if want housekeeping need to ask for it. Didn’t tell us when we checked im
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was incredibly comfortable and convenient for visiting family in the area. I would absolutely stay here again. The pool was even awesome for adults.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Raffy

Stayed 1 night in Jul 2025

10/10 Excellent

Jinman

Liked: Cleanliness, amenities
Good
Stayed 6 nights in Jun 2025

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good value for cost of room

Hotel was comfortable and clean . Large spacious rooms - bathroom was clean as well. Staff at check in presented quite irritated that she was working - no welcome etc . But nothing that would if changed our stay . Lots of amenities around the location for eating and shopping . Starbucks/ Carabou coffee etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Gricelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, quiet, clean and great breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Gordon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Do Not Go Here

Second stay here and the same problems occurred again. Checked in and settled only to find the AC was not working. Had to pack up and move AGAIN. Do not stay here, as they cannot seem to fix anything.
Stayed 1 night in Jun 2025

8/10 Good

Danelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a nice area with a lot to do around it. We booked this hotel because of the pool, but unfortunately it was down for maintenance. Fortunately the manager was able to arrange for us to use another pool at the hotel next door. Breakfast was fine, nothing special. The room was very spacious, and the beds were comfortable. If we come through the area again I would consider staying here.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean, friendly staff, and good location.
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and comfortable for our one night stay
Stayed 1 night in Jun 2025