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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Lobby
Bar (on property)
Breakfast area
Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Adventureland
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe King Room - Non-Smoking

Private kitchen | Fridge, microwave, coffee/tea maker

Deluxe King Room - Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for King Room - Non-Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

King Room - Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 23 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Deluxe Room, Poolside, Non-Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

1 King Bed, Deluxe Room, Poolside, Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

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About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

A water park, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a water park and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. During your stay, you'll be within walking distance of Merle Hay Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Iowa Gold Star Military Museum and 7 minutes from Buccaneer Arena
  • Dogs welcome for a fee
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and a vending machine are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This 3-star Urbandale hotel is smoke free.

Castaways Grill – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics

Ramada Tropics Des Moines

Ramada Tropics Resort

Ramada Tropics Resort Des Moines

Tropics Resort

Des Moines Ramada

Ramada Des Moines

Ramada Hotel Des Moines

Ramada Tropics Hotel Des Moines

Ramada Tropics Resort / Conference Center Des Moines Iowa

Ramada Tropics Resort Moines Urbandale

Ramada Tropics Resort Moines

Ramada Tropics Moines Urbandale

Ramada Tropics Moines

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.8
Rating 10 - Excellent. 159 out of 837 reviews
Rating 8 - Good. 142 out of 837 reviews
Rating 6 - Okay. 158 out of 837 reviews
Rating 4 - Poor. 152 out of 837 reviews
Rating 2 - Terrible. 226 out of 837 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
The room was ok but I was irritated that the water park was closed the whole time we were there
Stayed 5 nights in Feb 2026

6/10 Okay

Gail

Travelled with family and small children
Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Nov 2025

6/10 Okay

Ryan

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The room was outdated and dirty, sheets that had holes in them were patched instead of replaced, and fixtures were rusty.
Stayed 1 night in Feb 2026

2/10 Terrible

April

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Did not have the room I reserved as it didn’t exist, so they gave me a different random room that was not accessible. The manager lists rooms on Expedia that don’t exist. No hot water in the shower at all at any time of day.
Stayed 1 night in Feb 2026

2/10 Terrible

Jacinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Hard to ever catch someone at the front desk. Had to switch rooms after 1 night because the carpet got wet through the wall from the shower. WiFi was totally unreliable (terrible especially for being a conference center). Breakfast was pitiful - worker didn’t show up and there was nobody that knew how to make coffee. No phones or clocks and there were hardly any outlets in the room. TV remotes didn’t work properly (power & volume had to be controlled on the tv). Everything was fairly dirty and not in good repair.
Stayed 5 nights in Feb 2026

8/10 Good

Karlee-Rose

Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
For
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good tub
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in Feb 2026

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The pools were great kids had fun but they need to be cleaner!!! Loved they were warm but next day were cooler.! Would be nice to have some Protein with breakfast!! Staff was great
Stayed 2 nights in Feb 2026

2/10 Terrible

Lindsey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could give this 0 stars. There was a live mouse in our room. Room 226 to be exact. We were there for an hour with 3 young children and saw something scurry from behind the bed and run behind the refrigerator. Moved the fridge and confirmed it was a mouse. There was also mold behind the fridge, the elevator smelled like urine, and the other hallway smelled like marijuana. Packed back up and left immediately. They did issue a full refund.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, amenities
It was mold and rust everywhere. The shower drain and sink drain didnt work. The pools was dirty. The carpet was dirty. It was a bad smell in the entire hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Ny

Stayed 1 night in Feb 2026

10/10 Excellent

ceyla

Stayed 1 night in Feb 2026

2/10 Terrible

Abby

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was amazing! That is about all I can say that was good. The pool was about a foot short of water, smelled so badly of pee, there was poop in the ship, zero towels. The room, had the last guests garbage left in it. There was no hot water, zero. Cold water and no pool towels, we were microwaving our bathtowels. And unfortunately, our 5 year old ended up with pink eye, and a double ear infection. The whole stay makes me gag.
Stayed 1 night in Jan 2026

2/10 Terrible

Mike

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The service there was terrible they need to update their kitchen and the staff.
Stayed 1 night in Feb 2026

2/10 Terrible

Colton

Stayed 1 night in Feb 2026

8/10 Good

Christie

Travelled with family and small children
Had to get a different room because our had not been cleaned. The grandkids had a blast though. Loved playing in the pool area and the arcade.
Stayed 1 night in Feb 2026

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty nasty rooms pool hallways. Damage to room doors and walls. The whole place smelled of marijuana. Staff was extremely rude and aggressive in the pool area. All around felt dangerous and disgusting. Horrible place to take children.
Stayed 1 night in Feb 2026

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was so much to do swim arcade and a restaurant
Stayed 2 nights in Feb 2026

2/10 Terrible

Darnisha

Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Stayed 1 night in Jan 2026

4/10 Poor

Kash

Stayed 2 nights in Jan 2026

2/10 Terrible

Matt

Stayed 3 nights in Jan 2026