Albania Hotels with Room Service

"The location of the hotel is the best there could be. Nice lobby area. Rooms dated and hot. When asking about getting the room cooler (there is seemingly airconditioning), they just tell you to open the window. And it doesn't help much. No wifi in my room. After constant complaints after four days they finally fixed it. No apology. The tour companies send whatsapp messages late in the evening about nex't morning's tours, so I ended up several times getting a coat over my nightgown to get a connection elsewhere in the hotel. When we asked for directions the BunkArt bus stop (11) they gave us total opposite where the bus stop was. When I told about the noisy nighttime party in a neighboring room, they just stare at you. The cleaning lady was good and male waiter in the restaurant. The rest of the staff need serious training."