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Citymax Bur Dubai

3.0 star property

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Photo gallery for Citymax Bur Dubai

Reception
Exterior
Reception
Outdoor pool, pool umbrellas
Sports bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Kuwait Street Mankhool Area, Dubai
  • Place, BurJuman Mall
    ‪12 min walk‬
  • Place, Dubai Museum
    ‪2 min drive‬
  • Place, Dubai Cruise Terminal
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining) | In-room safe, individually furnished, desk, laptop workspace

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Citymax Bur Dubai

Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Citymax Bur Dubai offers 691 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Citymax Bur Dubai, you'll be within walking distance of BurJuman Mall. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 12 minutes by foot from BurJuman Mall and a 3-minute drive from Dubai Museum
Citymax Bur Dubai offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Citymax Bur Dubai.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
CityCafe – This buffet restaurant serves breakfast, lunch and dinner.
Claypot – This theme restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Bur Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 40 for adults and from AED 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 1004 reviews
Rating 8 - Good. 382 out of 1004 reviews
Rating 6 - Okay. 251 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

BIREN, Crystal Lake

Stayed 1 night in Nov 2025

10/10 Excellent

Chetan, ROSEVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Good supportive friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was excellent food. We could not get early check in so it was inconvenient. Though we did informed them.
Stayed 2 nights in Nov 2025

8/10 Good

BHARAT LAKHMAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms are clean but the shower area is small and no amenities in the Bathroom
Stayed 2 nights in Nov 2025

10/10 Excellent

Gebru Weldejewergs

Stayed 2 nights in Nov 2025

6/10 Okay

Eng. Ahmed

Disliked: Property conditions & facilities
Ok
Stayed 4 nights in Nov 2025

4/10 Poor

Maris

Liked: Cleanliness
Disliked: Staff & service, amenities
40 minute check in queue, short-tempered receptionist. Music blasting from night club all the way to the room making sleeping impossible. Ideal for a cheap party hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Swamy

Stayed 1 night in Sep 2025

10/10 Excellent

Swamy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jai Paul

Stayed 1 night in Oct 2025

6/10 Okay

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition and easy to find parking. However, around noon requested housekeeping to come back in a little bit as i was getting ready to leave but they insisted to come in now, and room wasn't cleaned, no towel change. Requested towels but wasn't given until next day even though the guy had them. Wifi was very choppy, difficult to work so I had to buy cellular data plan. Daily party noise from outside until late night, and breakfast buffet options were limited.
Stayed 4 nights in Oct 2025

6/10 Okay

Nicholas, Hollister

Stayed 4 nights in Oct 2025

6/10 Okay

Koon Beng

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room is clean but very basic. Its in the vinicity of Indian neighbourhood. Thus, a lot of Indians booked this hotel. Place is safe, but cater to more for our Indian friends.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AND LOCATION
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 3 nights in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel good, Breakfast Not

Breakfast should have other options besides food for Indian people. Not everyone eats that food and I paid for a breakfast that I could not eat at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

4/10 Poor

JAMSHAID MAJID

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Safarmo

Stayed 1 night in Oct 2025

6/10 Okay

Nazimuddin

Stayed 1 night in Oct 2025

2/10 Terrible

Achile

Disliked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

2/10 Terrible

Omar

Stayed 2 nights in Oct 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025