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Kingsgate Canal Hotel

3.0 star property

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Photo gallery for Kingsgate Canal Hotel

Relax in the urban oasis with round tables and wicker chairs under twinkling string lights.
Guest rooms lead off this well-maintained corridor with a clean and modern design.
Indulge in a diverse selection of dishes at our buffet, featuring a variety of vegetables, salads, and prepared options.
Enjoy a comfortable stay in this well-appointed room with a neatly made bed, breakfast tray, and convenient amenities.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and convenient vending machine.

Popular amenities

  • Spa
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
Building number 6, street 10, al jadaf,, street 10 6, Dubai, Dubai, 89029
  • Dubai Creek
    ‪8 min walk‬
  • Dubai World Trade Centre
    ‪5 min drive‬
  • Dubai Mall
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room (includes 25% off F&B)

Executive Room (includes 25% off F&B) | 1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room (includes 25% off F&B)

  • 24 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (includes 25% off F&B)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room (includes 25% off F&B)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room (includes 25% off F&B)

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Twin Room (includes 25% off F&B)

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room (includes 25% off F&B)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room (includes 25% off F&B)

  • 22 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (includes 25% off F&B)

Deluxe Twin Room (includes 25% off F&B) | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room (includes 25% off F&B)

  • 22 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

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About this property

Kingsgate Canal Hotel

Mediterranean hotel with full-service spa and 24-hour front desk
A full-service spa, a restaurant and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Change of towels is available on request
Kingsgate Canal Hotel offers 72 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Kingsgate Canal Hotel, you'll be close to Dubai Creek. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • 6 minutes by car from Dubai Creek and 8 minutes from Dubai World Trade Centre
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Kingsgate Canal Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Kingsgate Canal Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Kingsgate Canal Hotel was completed in 2021.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Kingsgate Canal Hotel has a restaurant on site.

Languages

Afrikaans, Arabic, English, Filipino, Hindi, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 35 for adults and AED 20 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Renovated entire property - 2021

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kingsgate Canal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AED 300 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 35 for adults and from AED 20 for children
  • Airport shuttle fee: AED 3 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: AED 1 (return), (up to 11 years old)
  • Rollaway bed fee: AED 150.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Kingsgate Canal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kingsgate Hotel Canal
Kingsgate Canal Hotel Hotel
Kingsgate Canal Hotel Dubai
Kingsgate Canal Hotel Hotel Dubai
Kingsgate Canal by Millennium Hotels

Kingsgate Canal Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Stayed 6 nights in Dec 2024

10/10 Excellent

Grace

Stayed 1 night in Dec 2024

8/10 Good

Firas, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations. The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts. The receptionist in certain shifts needs to improve his customer service skills.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service

Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful. There are much better hotels in Dubai, don't ruin your trip by staying here !
Stayed 1 night in Dec 2024

10/10 Excellent

Farhia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Atef

Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Stayed 2 nights in Jan 2024

2/10 Terrible

Nihad

Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Amazing stay definitely recommend
Stayed 3 nights in Mar 2022

8/10 Good

Mohsen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

2/10 Terrible

Verified traveller

Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Stayed 1 night in Oct 2021

8/10 Good

Mustafa

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Arnela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024