"Everything especially how polite the staff were and how clean the facility was " More
25 Nov 2019 by Orsi
Hello Anonymous, Thank you for your wonderful feedback and choosing W for your recent stay. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design which makes this Escape indeed a very special little “corner” of the Palm! We hope to see you back at W Dubai -The Palm on your next stay. Cheers, Orsolya Reti Welcome Desk Manager
29 Oct 2019 by Orsi
Hello Anonymous, Thanks so much for taking the time to share your feedback on your recent stay. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager
9 May 2024 by Kashif
Hello Louis, Thank you so much for your fantastic review! I am glad to hear you had perfect stay with us. Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance
7 Nov 2023 by Kashif
Hello Morris, Thank you for choosing to stay with us again after four years! We truly appreciate your loyalty and are thrilled to hear that you had an excellent experience. It's wonderful to know that you found our staff friendly, enjoyed the great room with an amazing view, and savored the good food.We're delighted that your stay was perfect, and we hope to continue exceeding your expectations in the future. If there's anything specific you'd like for your next visit or if you have any preferences, please feel free to let us know. We look forward to welcoming you back for another memorable stay. Safe travels!Kind regards,Kashif ShimajiriDirector of Quality Assurance
21 Oct 2022 by Orsolya
Hello Fadil, Thank you so much for taking the time to share your feedback in details. First and foremost, I regret to read that us as a hotel did not manage to make the entire stay a truly memorable experience for you, please accept my sincerest apologies for the challenges you went through. Your comments are taken very seriously and I assure you we will take all necessary steps to prevent such disappointment from happening in the future.All the best, Orsolya Reti Quality Assurance Manager
Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. At W Dubai - The Palm, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a sauna. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired internet
Free self parking , Free valet parking
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Torno Subito – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Akira Back – Overlooking the pool and garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.
WET Deck – This poolside bar serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
AWAY SPA has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
