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W Dubai - The Palm

5.0 star property

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Photo gallery for W Dubai - The Palm

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Beach/ocean view
Frette Italian sheets, premium bedding, pillow-top beds, minibar
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
  • Aquaventure
    ‪8 min drive‬
  • Dubai Marina Mall
    ‪16 min drive‬
  • Marina Beach
    ‪17 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪38 min drive‬

Room options

View all photos for Wow Suite, Room, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wow Suite, Room, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 Bedroom, Non Smoking, Terrace

55-inch LCD TV with satellite channels, TV, iPod dock

Wow Suite, Suite, 1 Bedroom, Non Smoking, Terrace

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Terrace (View)

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds, Non Smoking, Garden View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 2 Double Beds, Non Smoking, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 2 Double Beds, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 2 Double Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite, 2 Bedrooms, Non Smoking, Terrace (View)

  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 99 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Cool Corner Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

  • 175 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Non Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 1 King Bed, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 1 King Bed, Non Smoking, Garden View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Family room, Palm Jumeirah view, Balcony

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Room, Connecting Family room, Palm Jumeirah view, Balcony

  • 100 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

  • 167 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Terrace

  • 184 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Terrace

  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Front of property – evening/night

Jumeirah Zabeel Saray Dubai

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1007)
The price is €211
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Jumeirah Zabeel Saray Dubai

About this property

W Dubai - The Palm

Luxury hotel on the beach, with 2 outdoor pools
At W Dubai - The Palm, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at W Dubai - The Palm. During your stay, you're just a quick walk from Palm Islands. Free valet parking, 2 outdoor pools and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • The 4 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and volleyball
  • 7 minutes by car from Aquaventure and 14 minutes from Dubai Marina Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. Bring your whole family to W Dubai - The Palm for summer fun including 2 outdoor swimming pools, a children's pool and volleyball.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a 24-hour fitness centre, a sauna and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
W Dubai - The Palm has 4 restaurants serving breakfast, lunch and dinner.
Akira Back – This restaurant overlooks the pool and garden and specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV – This restaurant specialises in international cuisine and only serves dinner. Open daily.
SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.
WET Deck – This poolside bar serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Akira Back
  • LIV
  • SoBe
  • WET Deck

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Racquetball/squash
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,073 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 10 April 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: AED 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 160 per person
  • Pet fee: AED 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

W Dubai - The Palm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 603 reviews
Rating 8 - Good. 87 out of 603 reviews
Rating 6 - Okay. 38 out of 603 reviews
Rating 4 - Poor. 19 out of 603 reviews
Rating 2 - Terrible. 15 out of 603 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great service. Japanese restaurant delicious and great spot on rooftop.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Mindy Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

W stands for Wow

Amazing hotel, fabulously friendly helpful staff & luxurious rooms. Apart from the confusion over our booking which took a few hours to sort out, it was perfect.
Marvelous Suite
Stayed 7 nights in Feb 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and service was excellent . Staff member: Moses was very good with helping with transportations . He also helped explain things and places to me
Stayed 6 nights in Jan 2025

6/10 Okay

Aderonke

Travelled with group
Disliked: Cleanliness
Stayed 14 nights in Oct 2024

6/10 Okay

Chinedu

Travelled with group
Liked: Cleanliness

Improve your housekeeping

The house keeping needs to do better! I stayed in the hotel in October alone same thing
Stayed 3 nights in Jan 2025

10/10 Excellent

Luke

Stayed 6 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

8/10 Good

Bruno, Sarasota

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn, Greater MANCHESTER

Stayed 4 nights in Dec 2024

10/10 Excellent

sharon mary

Stayed 7 nights in Dec 2024

10/10 Excellent

cem, istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very suitable for families with children
Stayed 5 nights in Jan 2025

10/10 Excellent

camelia

Great hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Eron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent regarding the hotel its just in a secluded area, you have to take a taxi or have a car to get to restaurants or the boardwalk area.
Stayed 3 nights in Jan 2025

10/10 Excellent

isaac

Liked: Amenities
Stayed 1 night in Jan 2025

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for solo travellers

The staff throughout were delightful and very receptive to any needs. There was nothing that irritated me about the room, everything I needed was there. As a solo traveller, I wouldn't have said no to more English speaking channels (one doesn't always want to be out alone at night) but what there was, was fine, good choice of news and movies in English. I was unforntunate enough to catch a bug when I was in Dubai and so had to be room bound for a bit. The hotel noticed I had Do not Disturb on my door for a while and were kind enough to phone the room and ask if I was ok. I found that rather impressive. So thanks to housekeeping and Daiana for being thoughtful.It is a hotel I would return to. Great orange juice btw.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kuldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

6/10 Okay

yekaterina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Outdated, not a 5 star resort

Hotel is outdated. Rooms are outdated. Rooms are also too dark even with the lights on. Curtains ripped. Stains on pillows, stains on patio couches. Unable to accommodate with Nut allergy. Random excuses. Limited food options. Buffet breakfast or Bar Al a cart. Bar breakfast was excellent, but wish there was a restaurant with outside seating for breakfast. Drinks at a pool/wet deck were also diluted and weak. Staff was nice, welcoming, friendly. No complaints about staff.
Stayed 10 nights in Dec 2024

6/10 Okay

Anmol

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Inattentive poolside staff and very noisy poolside
Stayed 3 nights in Dec 2024

10/10 Excellent

Emery E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonni

Stayed 10 nights in Oct 2024

2/10 Terrible

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreadful after service - I cannot contact the hotel at all to get a copy bill - the IT systems were down when we checked out!!
Stayed 5 nights in Nov 2024

10/10 Excellent

astrid, Farmers Branch

Stayed 1 night in Nov 2024