The Mercantile Hotel

Property class: 3

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Reception
Deluxe Triple Room | Hypo-allergenic bedding, down duvets, iron/ironing board, free WiFi
Serves breakfast, lunch and dinner
Reception
Breakfast, lunch, dinner served; Irish cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
28 Dame Street, Dublin, Dublin, 02
  • Place, Trinity College
    ‪3 min walk‬
  • Place, Grafton Street
    ‪3 min walk‬
  • Place, Dublin Castle
    ‪4 min walk‬
  • Airport, Dublin (DUB)
    ‪19 min drive‬

Room options

Cozy Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(46 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive King Room

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Cozy Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

Similar properties

About this property

The Mercantile Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and free newspapers are on-site.
The Mercantile Hotel offers 28 air-conditioned accommodations with espresso makers and complimentary bottles of water. Beds feature down duvets. 45-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Mercantile Hotel, you're just a quick walk from Trinity College. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Irish cuisine while dining at Mercantile Bar and Grill
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception and a lift
  • Just a 4-minute walk from Trinity College and 6 minutes on foot from Grafton Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Mercantile Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

This 3-star Dublin hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Mercantile Bar and Grill – This bar specialises in Irish cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 12:30 AM; EUR 20 per night; discounts available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Mercantile Bar and Grill

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15.00 for adults and from EUR 15.00 for children
  • Nearby parking fee: EUR 20 per night (492 ft away; open 6:00 AM to 12:30 AM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Ireland Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Mercantile
Mercantile Dublin
Mercantile Hotel
Mercantile Hotel Dublin
The Mercantile Hotel Hotel
The Mercantile Hotel Dublin
The Mercantile Hotel Hotel Dublin

The Mercantile Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 479 out of 584 reviews
Rating 8 - Good. 80 out of 584 reviews
Rating 6 - Okay. 19 out of 584 reviews
Rating 4 - Poor. 5 out of 584 reviews
Rating 2 - Terrible. 1 out of 584 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Erick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice as expected from a fine establishment - the manager was a bit rude seeing a Mexican and Jamaican man dozing off in the restaurant area while waiting for our room to be ready well past check in time. When they realized we were not bums but guests waiting on our check in time they were nice and offered us a drink.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank James

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, centrally located on Dame St which has a ton of restaurants, pubs and shops. Also only 1-2 blocks from Temple Bar area, another fabulous time for pubs and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Loved it!!
Stayed 1 night in Jan 2026

10/10 Excellent

Harpal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing! Great decor and excellent staff, from front desk to breakfast service. Rooms were compact but had everything you needed, and flawless with the fixture and fittings, decor and amazing bed. I have recommended the hotel already to others, I would be going back to stay, also the location is great for Dublin.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, amenities
The nicest staff welcomed us and were so accommodating with everything it made the experience so much nicer
Stayed 1 night in Jan 2026

8/10 Good

Gabriele, Ballymitty

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location of the hotel was ideal, close to the center of Dublin. The room was clean, a little smaller than it seemed on the photos. The staff was very friendly and helpful.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was very clean and staff was accommodating to get us to a larger room . First room would even fit our luggage
Stayed 4 nights in Jan 2026

10/10 Excellent

Miriam

Receptionist and Doorman were so friendly. Hubby misplaced his laptop but they had it safe .Decor throughout is beautiful.Very central location and e20 offsite parking just around the corner.
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean, nice and warm
Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service unfortunately. Rooms quite small but comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

April

Stayed 3 nights in Jan 2026

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Liam

Stayed 3 nights in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Good price, amazing location, friendly staff, lovely room
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Great hotel , great location. Would 100% recommend
Stayed 1 night in Jan 2026

10/10 Excellent

noel, maspeth

Stayed 1 night in Jan 2026

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities
Really lovely hotel, perfect location
Stayed 1 night in Jan 2026

8/10 Good

Raymond

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Lorrayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Over this hotel! Staff are helpful, the breakfast amazing & love the bar area. Rooms are quite small but absolutely fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexa

Stayed 8 nights in Dec 2025

8/10 Good

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the city centre in a brilliant location. Small issue with the heating in the room but staff responded very quickly with an electric heater. Would definitely return.
Stayed 2 nights in Jan 2026