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Best Western Plus Dubuque Hotel & Conference Center

2.5 star property

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Photo gallery for Best Western Plus Dubuque Hotel & Conference Center

View from room
Property amenity
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker, eco-friendly cleaning products
Exterior
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

View in a map
3100 Dodge St, Dubuque, IA, 52003
  • Place, Kennedy Mall
    ‪8 min walk‬
  • Place, University of Dubuque
    ‪15 min walk‬
  • Place, UnityPoint Health - Finley Hospital
    ‪4 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 3

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Kitchenette, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed And Sofabed With Pool View-Second Floor / Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 5

2 Queen Beds, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Bed With Pool View-Second Floor / Wifi Non Smoking

  • Sleeps 5

2 Queen Beds, Non-Smoking, Kitchenette, Wi-Fi

  • Sleeps 5

2 Queen Beds, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 4

View all photos for Executive King Suite

Premium bedding, pillow-top beds, desk, blackout curtains

Executive King Suite

  • Sleeps 5

Two Queen Room with Pool View First Floor

  • Sleeps 5

King Room PoolSide First Floor

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About this property

Best Western Plus Dubuque Hotel & Conference Center

Family-friendly Dubuque hotel connected to the convention centre, 10-minute walk to Kennedy Mall
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Dubuque Hotel & Conference Center. During your stay, you'll be connected to the convention centre and just a quick walk from Kennedy Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the restaurant and breakfast
  • 10 minutes by foot from Kennedy Mall and a 3-minute drive from University of Dubuque
  • Free airport, shopping centre and casino shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Dubuque Hotel & Conference Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 8000 square feet (743 square metres) and includes a conference centre. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Best Western Plus Dubuque Hotel & Conference Center. An area shuttle within 8.00 mi and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This Dubuque hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7 AM to 10 AM.
Old Chicago Pizza/Taproom – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Chicago Pizza/Taproom

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (8,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Dubuque Hotel & Conference Center offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Best Western Plus Dubuque Hotel & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the jacuzzi hot tub bath in the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER GO BACK; ELEVATOR OUT OF SERVICE AND RUDE CLERK LADY, JUST A BAD EXPERIENCE,MANAGER INCOMPETENT TO HELP We arrived by 2 pm I explain the clerk lady who nearly can stand up straight ( she needs to retire.) we came for a wedding starting at 3pm we call ahead for1hour early checking she denied our request claiming check in is a 3pm we understand until the lady in front of us got her room right away I ask again the lady and the manager just give me any available room she raise her voice I just told you not available rooms when the parking lot was half empty she just keep interrupt me when I was speaking. I got forced to change in the parking lot in my car at the end, they gave me a room was not for me. The TV keep saying welcome Eileen. My name is not Eileen., tv control never work They gave me a room on the fourth floor knowing the elevator is not working. Free breakfast was cold and horrendous salty potatoes only few links they took away the muffins before my wife try one, no eggs and counters messy cereals all over. Just advice for the administration try to accommodate and understand your customers every customer needs different requests.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older but in good condition. Rooms are nicely furnished and large.
Stayed 1 night in Aug 2025

6/10 Okay

Heather, Austin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Stayed 3 nights in Jun 2025

10/10 Excellent

Donald, Omaha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfortable lodging!
Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Robert

Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay no issues
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Lacking in hospitality…

When we got there, there was no one to check us in because they were doing a “shift change “and then when we were looking for breakfast the next day there was no one at the desk because the people working therewere outside smoking in front of the hotel. The water didn’t drain in the tub so we had to stand in ankle deep water while we were showering. The TV had audio, but no picture until we had to reset it.It was just not the place for us.
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for what we were there for! In town to go to the river museum and our grandson wanted to swim. He was happy therefore we were too!
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are a little hard.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Stayed 1 night in Jun 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back
Stayed 3 nights in Aug 2025

2/10 Terrible

S Dawn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked and paid for a room with 2 Queen Beds. When we arrived, we got a room with 2 double beds and were told the hotel doesn’t even have Queen beds. The TV didn’t work. I picked up the room phone to call the front desk and it didn’t work either. We found someone’s pube in the tub and pre on the back of the toilet. I paid for 3 nights but left and went to another hotel. No refund because I booked through Expedia. Spend a little more and book elsewhere!
Stayed 2 nights in Aug 2025

8/10 Good

Myles

Stayed 2 nights in Aug 2025

8/10 Good

Linda

Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The pool area was very nice, liked the variety of games. Our room was clean and beds very comfortable. Really liked the shower head! Hotel close to the mall and botanical gardens. Wish there were recycling bins for plastic bottles and soda cans though. Would definitely come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the pool was well maintained, good for kids and adults, excellent breakfast
Stayed 4 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Overpriced for what there is to offer and the condition of the hotel.
Stayed 1 night in Aug 2025

8/10 Good

brian

Travelled with family
Liked: Amenities
Nice rooms
Stayed 1 night in Aug 2025

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