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Holiday Inn Dubuque/Galena by IHG

3.0 star property

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Photo gallery for Holiday Inn Dubuque/Galena by IHG

Exterior
Point of interest
Breakfast and dinner served
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

View in a map
450 Main St, Dubuque, IA, 52001
  • Place, Five Flags Center
    ‪2 min walk‬
  • Place, National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Place, Diamond Jo Casino
    ‪5 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk In Shower)

Room amenity

Standard Room, 1 King Bed (Walk In Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication Accessible)

8.4 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Dubuque/Galena by IHG

Hotel with free parking, steps from Five Flags Center
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Dubuque/Galena by IHG offers 193 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Dubuque/Galena by IHG. During your stay, you're just a quick walk from Five Flags Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Five Flags Center and 7 minutes on foot from National Mississippi River Museum and Aquarium
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Dubuque/Galena by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 9505 square feet (883 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Dubuque/Galena by IHG. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubuque hotel.

Guests can enjoy full breakfast for a fee.
River Rock Kitchen & Tap – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Rock Kitchen & Tap

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 9,505 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15 per person
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Dubuque/Galena by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Dubuque/Galena
Holiday Inn Dubuque/Galena Dubuque
Holiday Inn Dubuque/Galena Hotel
Holiday Inn Dubuque/Galena Hotel Dubuque

Reviews

Holiday Inn Dubuque/Galena by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 549 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

Reviews

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room on the 3rd floor directly next to the elevator. We booked a Kin Accessible and instead received a double bed room with a very small window. A dirty room both in the room and in the bathroom. The shower curtain was missing (only the exterior shower curtain was present) and the room on the 3rd floor next to the elevator was the loud because you can hear the elevator running (it makes a loud bussing sound) all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Molly

Stayed 1 night in Jul 2025

8/10 Good

Emmalee

Stayed 1 night in Jul 2025

8/10 Good

Chelsea

Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Martha

Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Stayed 3 nights in Jul 2025

8/10 Good

Troy Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jul 2025

2/10 Terrible

alisa

Liked: Staff & service
Disliked: Cleanliness, room comfort

Bad air quality

So the hotel itself was very nice. They offered a shuttle which was so sweet too. The only complaint I had was the room I was in smelled a lot like smoke it had really horrible air quality and I couldn’t sleep at night. We ended up leaving early I didn’t want to change rooms and it be like that in another room also. It clogged my nose and had my eyes blurry and watering it was very weird and as soon as you go in the hallway it was ok again.
Stayed 2 nights in Jul 2025

10/10 Excellent

cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend to anyone visiting the tri state area. Very walkable downtown and river walk. Room was great.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was clean and the rooms were very quiet.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jul 2025

6/10 Okay

Terry

Liked: Staff & service, property conditions & facilities
Urban, but without much for dining options.
Stayed 1 night in Jul 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, very small pool, bathroom was dirty when we went to shower( dog hai and dirty towels)… desk clerk did say that their housekeeping people had just walked out and they were in a little bit of a crisis with them being sold out. Restaurant was really good for both dinner and for breakfast. Make sure to buy your breakfast coupons with your reservation so it’s cheaper.
Stayed 1 night in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and it is in a good location
Stayed 1 night in Jun 2025

8/10 Good

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

LYNN

Travelled with group
Disliked: Cleanliness, amenities
The location of the property was convenient. It was tidy in the public areas. Housekeeping was pretty bad. We had to ask to have our room cleaned and basically they only changed our towels. There was no toilet scrubber in the bathroom and they totally ignored the toilet to the point I was afraid to use my toothbrush. The bed was not made, they simply pulled the duvet over the pillows, left the sheets hanging on the floor. I've traveled extensively and never have seen anything like it. The price of the hotel had almost doubled from the first time I looked and I suspect this was done because of a little league baseball tournament but the service was awful. Also, the complimentary breakfast was pretty bad. I will probably return to this area but most likely will not stay here. I am so surprised because IHG usually does a much better job.
Stayed 2 nights in Jun 2025

4/10 Poor

Kelly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

King suite

Stayed there Thursday through Monday never got our room cleaned. Always had to ask for towels, coffee. We were always told to come get it because we don't have enough help. The king suite we had was roomy. The was comfortable and lots of pillows. The main issue was the couch in the living area. Both arm rest were broken and hanging off. The couch was 10+years old. Cushions were so beat up. We ask for a new couch and what they did was wheel in a twin mattress with linen. Just a mess. Overall clean hotel in main areas. Front desk service employes were eating pizza while talking to me.
Stayed 4 nights in Jun 2025