Best Western Queens Hotel

3.0 star property

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Photo gallery for Best Western Queens Hotel

A building facade with the sign "Queen's Bar" and a large advertisement for "Bar & Grill."
Meeting facility
A grand staircase with ornate woodwork and a patterned carpet.
Bar (on property)
A hotel room with two beds, a wooden headboard, a patterned wallpaper, and a window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • Place, University of Dundee
    ‪1 min walk‬
  • Place, City Square
    ‪6 min walk‬
  • Place, V&A Dundee
    ‪6 min walk‬
  • Airport, Dundee (DND)
    ‪8 min drive‬

Room options

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Best Western Queens Hotel

Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the overall property condition at Best Western Queens Hotel. During your stay, you're just a quick walk from Dundee Contemporary Arts Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Dundee Contemporary Arts Centre and University of Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Regional cuisine. Open select days.
Q-Bar – On-site bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 211 out of 661 reviews
Rating 8 - Good. 275 out of 661 reviews
Rating 6 - Okay. 109 out of 661 reviews
Rating 4 - Poor. 44 out of 661 reviews
Rating 2 - Terrible. 22 out of 661 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Eliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very pleasant and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay staff really friendly couldn’t do enough for you and helped with everything we asked excellent service
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy. Breakfast was very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a bit dated but perfect for our father/daughter golf trip. The twin beds were comfortable each night! I like the location and the parking easy to drive to and well situated as a base.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Great staff, great breakfast and a lovely comfortable room.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking considering in middle of city.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Helpful staff. Nice breakfast. Accommodation very central. Good parking. Actual building a bit dated but okay.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant one-night stay, nice big room with comfortable bed, mostly fine although the window frames clearly hadn't been cleaned in a while. Breakfast buffet was good, but didn't use the bar. Staff were friendly, on-site parking available and a short walk into town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2nd time I've stayed and it didn't disappoint. Every where is spotless. The breakfast was 1st class. The staff were first class. Highly recommend a stay in this hotel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. Staff friendly. Room clean and comfortable. Useful parking free and right on site.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, amenities
all the staff very helpful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location/ safe parking / friendly and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. Staff were very friendly and helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Friendly staff Excellent location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tereance

Liked: Cleanliness, amenities
Staff and the breakfast very good 👍
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff very welcoming
Stayed 1 night in Oct 2025
Verified

8/10 Good

lynn

Clean room, very spacious. Very warm ( maybe a bit too warm). Good central location
Stayed 1 night in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Very comfortable stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always friendly and helpful.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is more traditional looking, lots of original fittings and woodwork. Staff attentive and food good! Room was clean and quiet!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Lyn

Disliked: Amenities
Best thing about this property was the parking.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alistair

Liked: Cleanliness, amenities
Very nice. Rooms a little dated, but we expected that. But clean and everything worked, bar the thermostat on the radiator, I prefer it cool in my bedroom, so window open and radiator on!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Heather

Disliked: Amenities, property conditions & facilities
Self service breakfast on first morning was awful. Second morning we were given pit of tea on arrival and breakfast was ordered and served. Much better. The room was cold as the radiator was below the window. There were no extra blankets in the room. When we arrived reception was not staffed.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Carolyn

Disliked: Cleanliness, amenities
Terrible stay. Noisy!!!!
Stayed 1 night in Feb 2026