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Best Western Queens Hotel

3.0 star property

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Photo gallery for Best Western Queens Hotel

Exterior
Property amenity
Reception
Family Room, Multiple Beds, Non Smoking | In-room safe, free WiFi, bed sheets
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • Place, University of Dundee
    ‪1 min walk‬
  • Place, City Square
    ‪7 min walk‬
  • Place, V&A Dundee
    ‪7 min walk‬
  • Airport, Dundee (DND)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Superior Room with Double Bed-Non Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Dundee by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 1,001 reviews
The price is €53
includes taxes & fees
27 Jan - 28 Jan
Holiday Inn Express Dundee by IHG

About this property

Best Western Queens Hotel

Hotel in Dundee with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the overall property condition at Best Western Queens Hotel. During your stay, you're just a quick walk from Dundee Contemporary Arts Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Dundee Contemporary Arts Centre and University of Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in Regional cuisine.
Q-Bar – On-site bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 605 reviews
Rating 8 - Good. 260 out of 605 reviews
Rating 6 - Okay. 99 out of 605 reviews
Rating 4 - Poor. 40 out of 605 reviews
Rating 2 - Terrible. 18 out of 605 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

mairi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great parking available. Disappointed in food, the year before i could stay in hotel for a meal, as a lone traveller this was my preferred option, however they no longer serve meals in the eatery. Room information is oit of date as it promotes the eatery. Breakfast was supposed to be from menu, however was buffet with food uncovered and served in salad tins sitting on a hot plate. Staff were friendly and helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Lyn

Travelled with partner
Disliked: Amenities
Best thing about this property was the parking.
Stayed 1 night in Oct 2025

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was old and dirty. Bed divided into 2 sections 1 soft 1 hard. Noise outside my hotel doors was very very strong with each shot of emergency exit door. I was unable to sleep. Never ever return to this hotel. Avoid with all means. Sadly I paid for this nonsense £80...
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne, Charlottetown

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff very welcoming
Stayed 1 night in Oct 2025

2/10 Terrible

Gareth

Stayed 2 nights in Sep 2025

10/10 Excellent

sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very approachable
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Desmond

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Anthony Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is looking a little tired but the breakfast was five star and the lady nature d was superb, friendly welcoming and informative
Stayed 1 night in Sep 2025

8/10 Good

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old and had character. It was also central which made everything so convenient. Breakfast would have been better if the bacon had not been thin, dry and like cardboard but apart from that it was fine and the staff were lovely, friendly and helpful, especially Kimberly on reception.
Stayed 1 night in Aug 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Raymond

Disliked: Property conditions & facilities

Tired hotel

Hotel was looking tired in terms of decor. Had trouble sleeping in room 205 due to late night loud music from across the street. Cracked sink in bathroom. Juice Glasses at breakfast were still in a plastic compartment that looked like it came out of the dishwasher
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Very comfortable stay
Stayed 1 night in Aug 2025

6/10 Okay

Garry

Stayed 3 nights in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
A bit of a tired property in need of some upgrades
Stayed 2 nights in Jul 2025

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

Excellent service by Lucy at check in who sorted out something that could have spoiled our trip to Dundee. Lucy went out of her way to accommodate us land resolved everything to perfection. Thank you Lucy from two very grateful guests.
Stayed 1 night in Jul 2025

6/10 Okay

Yvonne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Queens hotel Dundee

Hotel is clean
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service
Tired dated property . Old fashioned decor . Lady on reception was lovely though . Doubtful we would stay here again . Thankfully only here for 1 night
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bloody seagulls were that noisy it was funny. An outstanding hotel with a fantastic Scottish breakfast The staff are happy friendly and knowledgeable. Great stay. Thank you.
Stayed 2 nights in Jul 2025

6/10 Okay

julie, Cooroibah

Stayed 1 night in Jul 2025

8/10 Good

Mrs. Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Dundee Rep where we attended a play and DCA where we ate. Very well-positioned. Reception staff very accommodating. Everything clean and tidy. Good TV. WiFi a little inconsistent. Breakfast good.
Stayed 1 night in Jul 2025

6/10 Okay

Stuart

Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Amenities
This hotel has seen better days, dated carpets,
Stayed 1 night in Jul 2025