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Felbridge Gatwick Hotel & Spa

4.0 star property

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Photo gallery for Felbridge Gatwick Hotel & Spa

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Bar (on property)
Exterior
Executive Twin Room | In-room safe, desk, laptop workspace, blackout curtains
A paved courtyard with outdoor seating, surrounded by greenery and trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪18 min walk‬
  • Place, Bluebell Railway - East Grinstead Station
    ‪5 min drive‬
  • Place, Hever Castle and Gardens
    ‪36 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout curtains

Cosy Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • Sleeps 2

View all photos for Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

View all photos for Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Exective Family Room Sleeps 3 (Double Bed & Sofa Bed)

  • Sleeps 2

Family Superior

  • Sleeps 2

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About this property

Felbridge Gatwick Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available once per stay.
Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Felbridge Gatwick Hotel & Spa. During your stay, you'll be within walking distance of Worth Way Country Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, manicures and pedicures or body treatments at Chakra Spa
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Tulley's Farm and 8 minutes from Wakehurst Place
  • Cats and dogs welcome for a fee
Felbridge Gatwick Hotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 100 square feet (9 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Felbridge Gatwick Hotel & Spa. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1011 reviews
Rating 8 - Good. 241 out of 1011 reviews
Rating 6 - Okay. 95 out of 1011 reviews
Rating 4 - Poor. 49 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, amenities
Really nice hotel to stay at
Stayed 1 night in Dec 2025

4/10 Poor

Clare

Business traveller
Disliked: Cleanliness, property conditions & facilities
Frozen to death & had to sort my own cat receipt. Not to mention the stinking shower drain!
Stayed 1 night in Feb 2026

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, only needed the room for a couple of hours after traveling and before heading to the airport, spa facilities were absolutely perfect, would come back in a heartbeat should the situation arise! Very friendly staff, 1000/10
Stayed 1 night in Feb 2026

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Was a very pleasant welcome at check-in, room was a good size and lovely and clean. The bar area where we had a drink and food was great
Stayed 1 night in Feb 2026

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very clean and nice room, lovely friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and made me feel welcome and valued. I would definitely recommend staying at this hotel
Stayed 1 night in Jan 2026

8/10 Good

Moira, Rickmansworth

Liked: Cleanliness, amenities, property conditions & facilities
I spent my stay swimming in the water of the spa watching the tide roll away swimming in the water of the spa wastin' time
Stayed 1 night in Jan 2026

10/10 Excellent

Leseli

Stayed 1 night in Jan 2026

2/10 Terrible

ollie

Business traveller
Liked: Cleanliness
Disliked: Amenities
There was no heating my room was like a fridge i told reception she said other guests had the same issue
Stayed 1 night in Jan 2026

8/10 Good

Janice

Stayed 1 night in Jan 2026

10/10 Excellent

Davide

Stayed 5 nights in Jan 2026

8/10 Good

Kit

Stayed 1 night in Jan 2026

10/10 Excellent

Renetta

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
We got free upgrade. Service was superb. Room was sapcious and comfy.
Stayed 1 night in Jan 2026

8/10 Good

Moira, Rickmansworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa area created quite a splash for me!
Stayed 1 night in Jan 2026

10/10 Excellent

Renetta

Stayed 6 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 5 nights in Jan 2026

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dear breakfaat and food luke warm. Plenty of choice
Stayed 2 nights in Jan 2026

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just had a lovely stay the staff were brilliant and very helpful,
Stayed 1 night in Jan 2026

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities
Great location, have my brother who lives 5 mins away and for the price it was very nice indeed, will definitely be starting again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Stayed 1 night in Jan 2026

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place. Stayed in January prices great and free upgrade on room
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 5 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with partner
Staff absolutely amazing!
Stayed 2 nights in Jan 2026