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SureStay Hotel by Best Western Wenatchee

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Wenatchee

Laundry room
Outdoor pool, pool loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
580 Valley Mall Parkway, East Wenatchee, WA, 98802
  • Pybus Public Market
    ‪3 min drive‬
  • Riverfront Park
    ‪4 min drive‬
  • Town Toyota Center
    ‪7 min drive‬
  • Wenatchee, WA (EAT-Pangborn Memorial)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Wenatchee

Hotel in East Wenatchee with free breakfast and 24-hour front desk
This hotel features an outdoor pool, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Wenatchee. During your stay, you're just a quick walk from Columbia River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Steps from Columbia River and a 3-minute drive from Wenatchee Valley Museum and Cultural Center
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Wenatchee. Free self parking is available.

Smoking is allowed in designated areas at this East Wenatchee hotel.

Guests are served a free continental breakfast daily from 5 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Wild Rivers Inn East Wenatchee
Wild Rivers Inn
Wild Rivers East Wenatchee
SureStay Hotel Best Western Wenatchee
SureStay Best Western Wenatchee
SureStay Best Wenatchee
Surestay By Best Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel
SureStay Hotel by Best Western Wenatchee East Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

SureStay Hotel by Best Western Wenatchee Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 875 reviews
Rating 8 - Good. 296 out of 875 reviews
Rating 6 - Okay. 130 out of 875 reviews
Rating 4 - Poor. 39 out of 875 reviews
Rating 2 - Terrible. 29 out of 875 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Raul

Stayed 1 night in May 2025

2/10 Terrible

Sheenah

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Cayla

Stayed 1 night in Apr 2025

10/10 Excellent

Ted

Travelled with group
Liked: Amenities
Fast and easy check in.
Stayed 1 night in May 2025

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2025

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Yulia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was the most awful experience I ever had so far. I arrived to this 1 star motel, thinking it’s a hotel as advertised on Expedia. I booked 1 queen bed room and it was just awful, the smell was disgusting, the look of the room was not as on pictures at all, and finally it was right on the road, at 8 pm it was so loud that I thought that windows were open, but no, with the closed windows it would be guaranteed sleepless night, basically like sleeping in a tent on a busy road, so I refused that room and had to book another hotel, and of course they didn’t offer me refund. They don’t have a customer service at this 1 star place. Please stay away
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. It is a nice place and fits my needs.
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Casee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On the positive, staff were friendly and very helpful when engaged. The property itself is dated but that was not an issue. The room was dirty. Crusty stains on the carpet and the blankets on one of the beds smelled dirty.
Stayed 2 nights in Apr 2025

6/10 Okay

Shawna

Travelled with family
Disliked: Amenities
Stayed 2 nights in Apr 2025

8/10 Good

Debbie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like there king size bed very comfortable! Room is clean and has a fridge. And like the table lamp as a cell phone plugin to charge your phone. Only stayed one night but stayed there 2 other different times.
Stayed 1 night in Apr 2025

8/10 Good

Tijuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Business traveller, Travelled with partner
Disliked: Amenities
Loud banging early in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Rene

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not very pleasant. Cigarette butts all over properly. Needs updating.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Gregory, Richland

Liked: Cleanliness, staff & service
Room was nice, above average size for a double queen bed. One of the beds had a sizable indentation from people only sleeping on that side, with hotel presumably never rotating the top mattress to avoid forming such an indent. Significant issue for us aged 65-70 was no elevator. Wife loaded our suitcases, ice chest (stuff for a family party), and other stuff on a luggage cart, only to have our room on the 2nd floor with no open rooms on first floor. I had a recent health issue that limited my ability to lift things. Luckily a young couple came in behind us while we were waiting at the bottom of the stairs with the filled luggage cart, and carried most of our stuff up the stairs for us. God Bless them! We won’t be returning to this hotel because of its lack of an elevator
Stayed 2 nights in Mar 2025

10/10 Excellent

Puttaraporn, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025