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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout curtains, soundproofing
Exterior
Exterior
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(141 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(52 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Days Inn & Suites by Wyndham West Edmonton
West Edmonton
  • Pool
  • Breakfast included
  • All-inclusive plans available
  • Pet-friendly
4.3 out of 5, Excellent, 1,916 reviews
The price is €82
includes taxes & fees
21 Jun - 22 Jun
Days Inn & Suites by Wyndham West Edmonton

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and a hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 973 out of 1514 reviews
Rating 8 - Good. 358 out of 1514 reviews
Rating 6 - Okay. 93 out of 1514 reviews
Rating 4 - Poor. 43 out of 1514 reviews
Rating 2 - Terrible. 47 out of 1514 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Great staff, great Breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay our room was spacious and comfortable, and super quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mitch

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff !
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here with my kids . Rooms are always clean and staff are so helpful and kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

halmelton

Clean room, friendly staff. Warm breakfast
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yan Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and convenient location.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great stay here this week. Included breakfast that was surprisingly good. Staff were great. Hotel is clean.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laurie

Liked: Cleanliness, amenities
Good bang for your buck!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great room, spacious, super clean, plenty of towels, comfy beds, very quiet, friendly staff always smiling and greeting us.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place for a short stay. I would stay again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Everything amazing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were welcoming, and heated parkade was an added bonus! The breakfast was great and the dining room was clean and large! Would definitely stay here again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness
Good breakfast
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional. Always a great stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here when I am in town. Very clean and family friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jihan

Liked: Cleanliness, amenities, property conditions & facilities
Ecxellent job!! We’ll definitely come back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, excellent location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best to stay here. Love the staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephien

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff where helpful. breakfast was good for a complimentary breakfast.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Aldaine

Liked: Cleanliness, staff & service, amenities
Clean room and underground parking
Stayed 1 night in Feb 2026

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