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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Indoor pool
Exterior
1 bedroom, in-room safe, desk, blackout curtains
Free daily continental breakfast

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

9.4 out of 10
Exceptional
(52 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(18 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, in-room safe, desk, blackout curtains

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2472)
The price is €113
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Hyatt Place Edmonton-West

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 859 out of 1339 reviews
Rating 8 - Good. 329 out of 1339 reviews
Rating 6 - Okay. 77 out of 1339 reviews
Rating 4 - Poor. 32 out of 1339 reviews
Rating 2 - Terrible. 42 out of 1339 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good, normal stay. Parking in the underground was much calmer. The one thing we didn’t like was that our hotel stay receipt was left taped to the door. It had my name and some info on it for anyone to read and know who was in the room. As a woman, I did not like that.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristy

Stayed 3 nights in Apr 2025

10/10 Excellent

Emmett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Yujia, BURNABY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable
Stayed 2 nights in Apr 2025

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Bery
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Stayed 3 nights in Apr 2025

8/10 Good

Rod

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Stayed 2 nights in Apr 2025

8/10 Good

Cecilia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and the hallways and rooms were quite spacious! The included breakfast was fresh too!
Stayed 1 night in Apr 2025

10/10 Excellent

Austin

Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrea, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay here and staff was really friendly I would love to stay here again
Stayed 2 nights in Apr 2025

2/10 Terrible

Lorna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sheri

Stayed 3 nights in Feb 2025

8/10 Good

deborah, calgary

Liked: Staff & service, property conditions & facilities
Friendly staff,
Stayed 1 night in Apr 2025

4/10 Poor

Sheldon

Stayed 2 nights in Apr 2025

8/10 Good

James Nevil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway. Fairly quiet, fairly dark, but the blackout blinds aren’t great, given that there are spotlights shining on the building all night. Breakfast could be more appealing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesse

Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 4 nights in Mar 2025

10/10 Excellent

PERRY

Stayed 3 nights in Mar 2025

8/10 Good

Eric Sammy

Liked: Cleanliness, staff & service
Had a big crack in our room window had to call to let them know. Room is good not luxurious but good enough to feel comfortable. The pull out bed/couch has no support not really usable. Continental breakfast is good our kids loved using the workout room. Wish the pool had life jackets but it was nice. Good service
Stayed 4 nights in Mar 2025

2/10 Terrible

wenbo

Liked: Cleanliness
Disliked: Property conditions & facilities
Very very poor internet - the worst I encountered in the past 15 years.
Stayed 1 night in Apr 2025