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Unique Suites Hotel

2.5 star property

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Photo gallery for Unique Suites Hotel

Restaurant
Lobby
Outdoor dining
Restaurant
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
920 W Lincoln Ave, Charleston, IL, 61920
  • Eastern Illinois University
    ‪16 min walk‬
  • Sarah Bush Lincoln Hospital
    ‪8 min drive‬
  • Lincoln Log Cabin
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillow-top beds, individually decorated, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, individually decorated, individually furnished, desk

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Unique Suites Hotel

Hotel with free breakfast, near Eastern Illinois University
A fitness centre, a seasonal outdoor pool and conference space are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and wedding services. Housekeeping is available on request.
Unique Suites Hotel offers 77 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Unique Suites Hotel. During your stay, you'll be within walking distance of Eastern Illinois University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • 1.2 mi (2 km) from Eastern Illinois University and 22.2 mi (35.7 km) from Lake Shelbyville
Unique Suites Hotel offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 4224 square feet (392 square metres) and includes conference space. The business-friendly Unique Suites Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Charleston hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,224 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (6:30 AM - 11:00 PM) and Friday - Saturday (6:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone 30 minutes prior to arrival to arrange check-in.

Renovations and closures

The following facilities will be closed during April, November, December, January, February and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 6:30 AM - 11:00 PM
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Unique Hotel Suites
Unique Suites
Unique Suites Charleston
Unique Suites Hotel
Unique Suites Hotel Charleston
Worthington Hotel Charleston
Unique Hotel Charleston
Unique Suites Hotel Hotel
Unique Suites Hotel Charleston
Unique Suites Hotel Hotel Charleston

Unique Suites Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 675 reviews
Rating 8 - Good. 233 out of 675 reviews
Rating 6 - Okay. 78 out of 675 reviews
Rating 4 - Poor. 34 out of 675 reviews
Rating 2 - Terrible. 17 out of 675 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement! When we booked it said the property had a restaurant/lounge on site, pool and hot breakfast. When we arrived to check in we were told it was under “ new ownership” and that the pool was closed along with the restaurant/lounge. We were told that breakfast would be a “cold” breakfast of just muffins. Rooms were very dirty and smelled. The room had a very dirty dehumidifier in it that was not running. We actually had to go get dinner since the restaurant was closed and when we returned we decided not to stay at this hotel. We were told that since we checked in 3 hours earlier they would not refund any of our money.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was friendly, but options that are advertised on the hotels website and other places imply more options than they currently offer. Namely the restaurant and bar, as well as the offering of a hot breakfast. The continental breakfast left a lot to be desired.
Stayed 1 night in May 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to EIU
Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closest to the EIU campus for State meets. No frills budget motel. Recently renovated, so rooms are clean. Restaurant and conference center were still under renovation. Staff was friendly.
Stayed 2 nights in May 2025

6/10 Okay

Michael

Travelled with family and small children
Base of toilet was dirty brown, bathtub/ shower drain clogged, pool closed and didn’t say online, dinner place attached to hotel permanently closed and not stated online. Staff was very friendly and nice.
Stayed 2 nights in May 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Close to outback
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oliver F

Stayed 1 night in May 2025

8/10 Good

Noraida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay. I’ve stayed in the past they had a hot breakfast. Not this time only bagels and cereal. Same as before room is ok as far as clean except behind furniture super dirty and dusty. Next time I’ll try a different hotel. Ok stay if you don’t care about breakfast and like a simple room.
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities
Our room was in poor condition - cracks in the walls, plaster falling, not very clean.
Stayed 3 nights in Apr 2025

8/10 Good

Oluwasola

Liked: Cleanliness, staff & service, property conditions & facilities
No English breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Erica

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay here again. The restaurant and bar were closed, room was dirty and smelled like mold, leaky toilet, TV had no signal the whole night, and there was dust everywhere! Yuck! Never again…
Stayed 1 night in Apr 2025

6/10 Okay

Brandon

Liked: Staff & service

High Hopes

Good for area, has lots potential but minor things need lots of attention.
Stayed 1 night in Apr 2025

8/10 Good

Hayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
I was overcharged. They have made an incorrect charge to my account, adding a day for which I did not stay. They charged another person's room to my account. I cannot get the owner or management to rectify this situation. Very frustrating to put it mildly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany Danielle

Travelled with family
Liked: Staff & service, room comfort

Visit

It was in a centrally located place which was convenient. Breakfast was ok, but nothing fabulous. Rooms were comfortable, but could have used a few more towels. Will stay again when visiting. Front desk staff were very friendly
Stayed 2 nights in Apr 2025

6/10 Okay

Heather

Stayed 2 nights in Apr 2025

6/10 Okay

Lacinda R.

Liked: Staff & service
Disliked: Cleanliness

Hopeful but disappointed.

I question the reviews however Im guessing its possible others have stayed when the restaurant was open and it was fully staffed. The bed was good n shower was good. No coffee or coffee maker in the room. 👎 The cleanliness coykd have been much better BUT I'm guessing the pay isnt based on performance. Ultimately $100 was a bit much in my opinion.
Stayed 1 night in Apr 2025

8/10 Good

Deana

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Bonnie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar are closed and have been for over a year, which is not as advertised. Doors and floors are filthy in the rooms. Most importantly the walls are SO thin and you can literally see light from adjoining rooms under your door, so you hear EVERY word people are saying. People five rooms down were so loud that we left and found a better hotel (Hilton in Mattoon).
Stayed 1 night in Apr 2025

10/10 Excellent

William, Port Washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Looked for a reasonable priced room for one night on our way home.
Stayed 1 night in Mar 2025