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Hotel Kaiserhof

4.0 star property

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Photo gallery for Hotel Kaiserhof

Lobby lounge
Hypo-allergenic bedding, desk, soundproofing, free WiFi
Meeting facility
Lobby lounge
Hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Wartburgallee 2, Eisenach, TH, 99817
  • Place, Karlsplatz
    ‪2 min walk‬
  • Place, Nikolai Church Eisenach
    ‪2 min walk‬
  • Place, St. George's Church
    ‪8 min walk‬
  • Airport, Erfurt (ERF)
    ‪54 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Studio)

Double Room (Studio) | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Double Room (Studio)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room (Studio)

Hypo-allergenic bedding, desk, soundproofing, free WiFi

Economy Double Room (Studio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Kaiserhof

This smoke-free hotel features 2 restaurants, a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. Housekeeping is available on request.
Hotel Kaiserhof offers 64 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. This Eisenach hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Kaiserhof, you're connected to a shopping centre and just a quick walk from Nikolaitor. Features include free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Turmschaenke
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Just a 5-minute drive from Thuringian Forest and 6 minutes from Wartburg Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a library, and multilingual staff are also featured at Hotel Kaiserhof. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4-star Eisenach hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Turmschaenke – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Hofbräu am Nikolaitor – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 9.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hofbräu am Nikolaitor
  • Turmschaenke

Things to do

  • Bicycle storage
  • Library
  • Sauna
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Handrails in stairways (90 centimetre high)
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Uncovered self-parking fee: EUR 12 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day
  • Facilities fee: EUR 10 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach

Hotel Kaiserhof Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 211 reviews
Rating 8 - Good. 86 out of 211 reviews
Rating 6 - Okay. 33 out of 211 reviews
Rating 4 - Poor. 7 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the Train Station and historic sites.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and helpful traditional hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect location next to old part of town.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old-style hotel. Just minutes (drive) from the castle.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice historic hotel

Nice old hotel located in the city centre of Eisenach. Nice old style large rooms with refurbished bath rooms. Car parking available.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown and nice pub in basement area. Nice easy walk to Christmas markets. Train station close as well.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was richly appointed and beautifully decorated. Room was average-sized, but beautifully kept and very clean. Parking was a little on the tight side.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location close to downtown Eisenach and not far from the Wartburg. The building is okder but has a lot of charm.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Pentti

Liked: Cleanliness, staff & service, amenities
Fine, historical.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good classic old hotell.

This is a very good ( Old classic hotel in almost excellent condition.) Good location in downtown Eisenach, got a carpark, but you can still walk to everything in the town centre. The breakfastbuffet was good and so was the condition of the hotel. I was there on my holliday, but I would definetly recommend this establishment for both business and pleasure.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Dr. Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
ITS okay
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Stephan

Liked: Cleanliness, property conditions & facilities
Sehr freundlich von Check in bis Frühstück über Bar. Lage zentral zum Bahnhof und zur Stadt. Zimmer eher im historischen Look.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephan

Liked: Cleanliness, property conditions & facilities
Traditionshotel mit sehr freundlichem Personal durchweg. Alles sehr sauber. Auch Wunsch nach Allergiker freundlichem Zimmer wurde prompt erfüllt. Einzig die funktion der Badheizung Infrarot war nicht so selbsterklärend. Minibar oder kl. Kühlschrank auf Zimmer wäre noch gut. Frühstück auch völlig ok. Grad auch Salate und Aufstriche. Lage dicht beim Bahnhof.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fredi

Liked: Cleanliness, amenities, property conditions & facilities
Tolle Lage, tolles Frühstück.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Stephan

Mir wurde am Anreisetag ein bereits bezahltes Zimmer abgesagt und ein Zimmer im Thüringer Hof als Alternative gegeben. Ich hatte keine Zeit mit dem Hotel zu diskutieren und habe es angenommen. Im Thüringer Hof hatte ich ein sehr schlechtes Zimmer weil WLAN nicht funktioniert hat und direkt vor dem Fenster ein lauter Kühlwagen ununterbrochen lief. Also kein guter Schlaf. Insgesamt habe ich also schlechte Erfahrungen gemacht.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frank

Wir waren nur eine Nacht im Hotel. Das Zimmer und Bad war total in Ordnung und alles sauber. Das Bett bequem und Frühstück hat alle Wünsche erfüllt, Parkplatzatzlatz direkt am Haus im Hof. Vor allem das Personal an der Rezeption und im Frühstücksraum war sehr freundlich und hilfsbereit!!!
Stayed 1 night in May 2025
Verified

8/10 Good

Angelika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist super....würden sofort nochmal kommen und es auch weiter empfehlen. Wenn nur nicht der Parkplatz mit 7 Euro Gebühren wären !! Wir finden das gehört zum Service ,wenn man schon Gast ist. Und wir denken , jeder kommt mit dem PKW. Das war jetzt abzocke auch wenn es ausgeschrieben war. Wo soll man denn sonst parken?
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral gelegen, nettes umsichtiges Personal, herrliches Frühstück mit viel Auswahl, gemütliche Bar für den Abend.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel

Schönes Hotel, sehr gute Lage, schönes großes Zimmer. Das Restaurant war auch sehr gut.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Klaus Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr stilvolles und liebevoll geführtes Haus im Kern der Stadt. Das Highlight sind die zum Hotel gehörenden Turmstuben, ein erstklassiges Weinrestaurant. Habe noch nie etwas gleichwertiges gesehen. Absolute Empfehlung für das Hotel. Gutes Frühstück in angenehmer Atmosphäre. Der Speisesaal, ließe sich durch einige Bilder noch gemütlicher gestalten.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach ein schönes altes Hotel, zentral gelegen, gute Parkmöglichkeit (10 € pro Nacht). Leider gab es keinen Kühlschrank und kein Kaffee-Set, hätte ich bei 4 Sternen erwartet. Aber trotz allem gern wieder.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities
Im großen und ganzen eine sehr gute Unterkunft mit sehr guten Frühstück. Der Parkplatz war etwas teuer.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
Fint lille hotel med god beliggenhed. Meget dårlige senge, sparsom morgenmad, men hyggeligt.
Stayed 1 night in Jul 2024