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SureStay Hotel by Best Western Wells

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Wells

Lobby
Property amenity
Exterior
Business centre
Individually furnished, desk, laptop workspace, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1509 E 6th Street, Wells, NV, 89835
  • Wells City Park
    ‪2 min drive‬
  • Chimney Rock Golf Course
    ‪2 min drive‬
  • California Trail Interpretive Center
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Smoking

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Wells

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is €116
includes taxes & fees
5 Oct - 6 Oct
Hampton Inn & Suites Wells

About this property

SureStay Hotel by Best Western Wells

Hotel in Wells with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wells offers 56 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Wells. During your stay, you'll be within walking distance of Wells City Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from California Trail Interpretive Center and a few minutes from Chimney Rock Golf Course
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Wells also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Wells hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rest Inn Suites Motel Wells
Rest Suites Wells
Rest Suites

SureStay Hotel by Best Western Wells Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 173 out of 659 reviews
Rating 8 - Good. 200 out of 659 reviews
Rating 6 - Okay. 121 out of 659 reviews
Rating 4 - Poor. 84 out of 659 reviews
Rating 2 - Terrible. 81 out of 659 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

SUZANNE

Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
They lost my reservation so i didnt stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful .
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Stayed 1 night in Jun 2025

8/10 Good

Lani

Business traveller

Could be better

The hotel is old but clean, my cooling unit was very noisy. I ask for it to be looked at but nothing was done. The unit was too loud and I could not sleep unless I turned it off.
Stayed 3 nights in Jun 2025

2/10 Terrible

Kirk

Disliked: Cleanliness, amenities, property conditions & facilities
Cancelled my reservation without telling me.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Travelocity booked my reservation and then after driving 13 hours was told i didnt have a reservation, but here Travelocity is sending me a link on how my stay was. VERY MAD!!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

Jeffrey

Business traveller
Disliked: Staff & service
Although I got a confirmation from them 10 weeks before my stay, they told me they didn't have a room for me when I showed up on the day of my reservation. I couldn't get another room within 100 miles. Then they lied and tried to blame someone else.
Stayed 1 night in Jun 2025

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was rude. They do not allow trailers and there was no notice about this at reservation. Additionally, they wanted to charge me for mine and my husband’s service animals.
Stayed 1 night in May 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed but air conditioner rattled and banged like a thrashing machine. Controls of unit were extremely worn and missing. I could only get half of the tv channels listed on the card. Building old and tired
Stayed 1 night in May 2025

10/10 Excellent

Sameth

Liked: Cleanliness, staff & service, property conditions & facilities
love area and location. has mic and fridge. the bed is really comfortable. off i80 in andnout back on. mcdonald burger king and casino. liqour and everything for an overnight stop. the onlynthing i didnt like was their free breakfast didnt have any eggs or protein etc. just small cold offerings. and entering the establishment at night is only one way in thru the gate and one way out thru the gate.
Stayed 1 night in May 2025

6/10 Okay

Luis

Liked: Staff & service, property conditions & facilities
NA
Stayed 1 night in May 2025

8/10 Good

Amar

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay. Having a kitchen was woderful.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place to sleep

It was a place to sleep. Short towels in the room, breakfast was toast, muffin and cereal. Lacking.
Stayed 1 night in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

wendy

Travelled with partner
Liked: Cleanliness
easy stop
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Kellee M

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean rooms & bathrooms. Is a little dated but everything else is awesome! Pet friendly- yet no pet residual smells. Multiple stays, will stay again anytime i am in town.
Stayed 1 night in May 2025

8/10 Good

Teri

Business traveller
Liked: Cleanliness, staff & service, room comfort
a Comfortable bed and pillow toom was clean bathroom a bit run down
Stayed 1 night in May 2025

2/10 Terrible

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Wasnt able to stay there, because they dont allow vehicles with trailers. Youre literally a motel on an interstate, how do you not allow vehicles that are towing.
Stayed 1 night in May 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service
For the price it was just as i thought it would be.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very helpful and friendly
Stayed 1 night in Apr 2025

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Room comfort
As I walked into the hotel and began the check-in process, the front desk person apologized for the lack of a better breakfast. Even by hotel breakfast standards, the continental breakfast was a disappointment. Bed was not comfortable.
Stayed 1 night in Apr 2025