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Holiday Inn Express & Suites Ottawa by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

Free daily full breakfast
1 bedroom, desk, laptop workspace, iron/ironing board
Property amenity
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

View in a map
2340 S. King Street,, Ottawa, KS, 66067
  • Ottawa University
    ‪3 min drive‬
  • Forest Park
    ‪7 min drive‬
  • Old Depot Museum
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communication, Additional Living Area)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication, Additional Living Area)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Ottawa by IHG

Hotel in Ottawa with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and free newspapers.
Holiday Inn Express & Suites Ottawa by IHG offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. 55-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Ottawa by IHG gets high marks from our customers. During your stay, you're just a quick walk from Prairie Spirit Trail State Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Prairie Spirit Trail State Park and a 2-minute drive from Teen Park
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Ottawa by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Ottawa by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and a lift. Self parking is free.

This Ottawa hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa
Holiday Inn Express Suites Ottawa by IHG
Holiday Inn Express Suites Ottawa an IHG Hotel
Holiday Inn Express And Suites Ottawa by IHG Hotel
Holiday Inn Express And Suites Ottawa by IHG Ottawa
Holiday Inn Express And Suites Ottawa by IHG Hotel Ottawa

Reviews

Holiday Inn Express & Suites Ottawa by IHG Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 481 reviews
Rating 8 - Good. 85 out of 481 reviews
Rating 6 - Okay. 26 out of 481 reviews
Rating 4 - Poor. 10 out of 481 reviews
Rating 2 - Terrible. 17 out of 481 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anastasia

Stayed 3 nights in May 2025

6/10 Okay

Anastasia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Cleanliness is not as they profess. The room smelled of a frat house. Hotel manager and staff are indeed professionals who addressed my concerns immediately. However, the carpet probably needed shampooing and dust (around the headboard) and rust (tub and dispensers needed cleaning) still prevailed. I was so impressed with the front desk staff that I became a member of IHG.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad, Bentonville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its was pleasant to stay for Undbound bike race
Stayed 1 night in May 2025

10/10 Excellent

Ion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean rooms and atmosphere. Good breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice newer property. Front desk was quite helpful. Fourth year staying there and it work nicely.
Stayed 1 night in May 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are layed out well. I wish it had a little more lighting. Great breakfast. Friendly people working there. Very clean and up to date hotel. We will be staying there again next time we travel.
Stayed 1 night in May 2025

10/10 Excellent

robin

Stayed 5 nights in May 2025

10/10 Excellent

Dakota

Stayed 4 nights in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and new.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The AM and
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

4/10 Poor

AMANDA

Disliked: Cleanliness, staff & service
I found spider webs in the gym, and the floor is not clean. The room is okay. I also have an issue with breakfast not starting until 6:30, especially since it's included in my room charge. I asked for a solution, but the front desk suggested I approach the kitchen myself in the morning. It would have been better if they had passed my request on earlier. Overall, I'm not satisfied and hope for better service in the future.
Stayed 1 night in May 2025

10/10 Excellent

Maurica

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The people were great.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Stayed 1 night in May 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Patrick

Stayed 1 night in May 2025

10/10 Excellent

S

Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Great location, quiet, excellent service. Holiday in express should be a flagship for hospitality and cleanliness. Never stay anywhere else if there is one in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025