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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Lobby
A spacious living area with a sofa, ottoman, and coffee table, a staircase to an upper level, and a kitchen in the background.
A modern kitchen with a white tiled backsplash, stainless steel appliances, and a buffet setup with food warming stations.
A hotel room with two beds, a wooden headboard, a nightstand, and a framed picture on the wall.
A Best Western Plus hotel with a modern design, a covered parking area, and a clear sky at dusk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, Cinemark Eugene Springfield 17
    ‪15 min walk‬
  • Place, The Shoppes at Gateway
    ‪17 min walk‬
  • Place, University of Oregon
    ‪4 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, a bedside table, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel exterior with a covered outdoor seating area, stone pillars, and a Best Western Plus sign.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

A hotel exterior with a covered outdoor seating area, stone pillars, and a Best Western Plus sign.

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 King Beds, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Best Western Plus Grand Manor Inn

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of McKenzie River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from McKenzie River and 6 minutes from University of Oregon
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 894 reviews
Rating 8 - Good. 249 out of 894 reviews
Rating 6 - Okay. 88 out of 894 reviews
Rating 4 - Poor. 61 out of 894 reviews
Rating 2 - Terrible. 58 out of 894 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was fresh and staff were very friendly and knowledgeable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Room was excellent! Love that there is restaurants close by.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, the hotel was clean. The staff was friendly. It would be nice in the spring to have a heated pool.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Springland. It is in a good location. Next to shopping, dining and easy access to the I-5 and belt line. There is a brewery with great food just across the street. We find the rooms to be clean and it is affordable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a safe location. Clean rooms and updated building. But Staff can be more warm and bathrooms can use more toiletries.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel with a wonderful stall and an excellent breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Great room and great deal
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
walls are thin, no pool, but breakfast was nice
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jennifer

Room was clean, comfortable & a good value. Didn’t realize the pool was outside, so closed for the season. Breakfast was good, but doesn’t start until 7am on weekends
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at this hotel. The front desk staff are happy and welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marie

Liked: Amenities
Great location & excellent accommodations and staff!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee machine and the staff was so helpful especially the breakfast attendant Christine and front desk person Aaron. We loved our room but just wish it wasn’t right by the elevator. The staff was incredibly helpful with printing things for me for a presentation I was making during my stay. Overall we would stay again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Triseinge

Liked: Cleanliness
It was outstanding. The staff were warm and friendly, just made you feel welcome. The room was incredibly clean, quiet and comfortable. This Best Western does it right… it’s the little things like nice shampoos, soaps, lotions, and towels. The included breakfast is a full meal with eggs, potatoes, bacon, waffle bar, breads, yogurt oh and the frittata was DELICIOUS!! The convenience of this hotel right next Denny’s and a nearby gas station was just too perfect for our trip. Love it
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff...nice breakfast...good location
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Cyndi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly; however, I still don't really understand what was so great about the property that made it "Plus" and quite a bit more expensive.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Staff was Very courteous and polite.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Destanie

150 for s room 150 deposit
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Staff were friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded my expectations. The hotel was clean and beautiful. You can tell the staff take great pride in maintaining a welcoming atmosphere. I really loved the espresso machine.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent comfort bad the most important part of a hotel. In room coffee maker impossible to make work. Good try on breakfast. Not the best but good enough. Staff helpful Good clean hotel for the price
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would suggest not using the room right next to the desk as the noise carries into the room with echoes.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Jared Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Room met expectations
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2025

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